Return Merchandise Authorization (RMA)



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Return Merchandise Authorization

If you have any questions about the RMA process, please call our RMA Administrator at
1-800-265-1844 (North American) or 00-800-7827-8324(UK and Europe) ext. 1254. Please note that online RMA form requires JavaScript to be enabled in your browser. This form requires Internet Explorer 5 or later, Netscape Navigator 6 or later, or equivalent browsers.

Fields marked with an * are required.

*Clearly indicate the RMA Number on the shipping label or on the box(es) being returned, otherwise the shipment may be refused. *Goods should be returned in complete and re-salable condition. No stickers or labels should be present on the product or its packaging. Packaging must not be damaged in any way. All original manuals, power supplies, disks or other accessories are to be included with the product. If products are not returned complete as described above, restocking charges will apply.

Contact Information
* Contact Person:
* Phone Number:
Extension:
Fax Number:
* Email:
* Please Note * RMA Information and Instructions will be sent by Email. The address entered will be used for delivery of all replacement. Please ensure that you have entered the correct information. A 25% restock fee may apply. RMA numbers are valid for 30 days.

Company Information
Customer #:
Company Name:
* Address:
* Zip/Postal Code:
* Town/City:
* State/Province:
* Country:

Line	Product ID Do not include 4-letter prefix from your StarTech.com invoice	Qty.	Reason	Invoice/Purchase Date	StarTech.com Invoice # (Leave Blank if Unsure)	Action
1			Detailed Explanation

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