The Professional's Source for Hard-To-Find Computer Parts
McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams    
Advanced Search
  My Cart:   0 Items Quick Buy Log In   United States   [change]
Product Warranty

StarTech.com warrants its products against defects in materials and workmanship for the periods noted below, following the initial date of purchase. During this period, the products may be returned for repair, or replacement with equivalent products at our discretion. The warranty covers parts and labor costs only. StarTech.com does not warrant its products from defects or damages arising from misuse, abuse, alteration, or normal wear and tear.

Product Type Warranty Period
Cables Lifetime
Gender Changers / Cable Adapters Lifetime
Network Cards Lifetime
I/O Cards Lifetime
StarRack Furniture Lifetime
KVM Switches (30 series) Three (3) years
KVM Switches (other) One (1) year
Network Hubs and Network Switches Two (2) years
All other StarTech products One (1) year

If you encounter a problem with a StarTech.com product, please click here to contact our Technical Support team.

If your StarTech.com product requires warranty service, please complete a Returned Merchandise Authorization (RMA) online form.

Limitation of Liability

In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or its officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any other pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product.

Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement maynot apply to you.