Support
Product FAQs
Installation
Is there a different or more advanced way to install my hard drive controller card in Windows Vista / 7 / 8 /10?
Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).
- Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.
Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
- After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions. The extracted files should open automatically.
- Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
- Right-click PCI Device, which will have a “!” or “?” next to it to indicate a driver issue, and click Update Driver.
- Click Browse my computer for driver software.
- Click Let me pick from a list of device drivers on my computer check box.
- On the Select your device’s type from the list below screen, click Show All Devices, and click Next.
Note: The Select your device’s type from the list below screen does not appear on all systems. If you do not see this screen, skip this step.
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Browse to the Manual Driver folder, choose the folder for your operating system and open the 32-bit or the 64-bit folder, depending on your system type.
Note: To view you system type, click Start, right-click Computer, and click Properties.
- Click the asahxp file. Click OK and click Next to install the driver.
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