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Product FAQs
Common Issues
The top and bottom portion of the video signal is cut off on the HDMI Display. How do I fix this?
Using the On-Screen Display menu for the display, enter the Menu system and go into “Picture Mode” then “Aspect ratio” and change from “16:9” to “Just scan” or “1:1 pixel mapping.” The wording may vary depending on the manufacturer of the display.
This FAQ applies to these products
- DP2HDMI
- DP2HDMI2
- DP2HDMIADAP
- DP2HDMIUSBA
- MDP2DPDVHD
- MDP2HDMI
- MDP2HDMIUSBA
- MDP2HDW
- MDP2VGDVHD
- USB32HDDVII
- USB32HDEH
- USB32HDES
- DP2HD4K60S
- DP2HD4KADAP
- DP2HD4KS
- DP2HDMM1MB
- DP2HDMM2MB
- DP2HDMM3MB
- DP2HDMM5MB
- DP2HDVGA
- DP2VGDVHD
- MDP2HD4K60S
- MDP2HD4KS
- MDP2HD4KSW
- MDP2HDMM1MB
- MDP2HDMM1MW
- MDP2HDMM2MB
- MDP2HDMM2MW
- MDP2HDMM3MB
- MDP2HDMM5MB
- MDP2HDVGA
- MDP2HDVGAW
- MDP2VGDVHDW
- MDPVGDVHD4K
- USB32HD2
- USB32HD4K
- USB32HDPRO



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