Support

Product FAQs

Troubleshooting

How do I need to format my hard drive for the ISO function to work?

To use the S2510BU3ISO to load ISO images, the drive must have the following parameters:

  • Non-Advance Format drive (512 byte sector size, not 4k).
  • Boot Sector: Master Boot Record (MBR).
  • Partion: NTFS.
  • Sector Size: Default Sector Size.

If the enclosure is not formatted with these parameters, it will not lock on to an ISO (located in an _iso folder) and will only function as an external mass storage device.