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Product FAQs


How do I install this device in Windows 7 / 8?

Before you install drivers and software for the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers and software from the StarTech.com website at www.startech.com/Support. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. In the list of extracted files, right-click the driver or software setup.exe file and select Run as Administrator.

Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.

  1. Follow the on-screen prompts to install the device drivers and software and restart the computer when prompted.
  2. Your computer will automatically complete the installation and your device should be ready to use.