Product ID: ST3300G3UA
Here’s a must-have accessory for your MacBook. This portable USB 3.0 hub merges your USB peripheral and RJ45 network connections into a single, convenient combination hub. It gives you two vital connection types that are often missing from modern, port-limited laptops.
This silver, sandblasted USB hub matches the finish of your MacBook, and because it features a solid-aluminum casing that’s both lightweight and rugged, it’s perfect for travel usage. It also integrates a lengthier, 27 cm (10.5 in) cable, so you have the flexibility to place the hub, your devices, and your network connection, exactly where you need them.
This high-quality, Apple style USB hub features a Gigabit Ethernet port, giving you an easy way to expand your MacBook connectivity. And because the hub integrates a Gigabit Ethernet port, you can add wired network connectivity to your laptop in a location where Wi-Fi® is unreliable or unavailable.
The hub’s built-in USB cable has sufficient length to reach your laptop’s USB 3.0 port, regardless of where the port is located.
Plus, the stylish hub features three USB 3.0 (also known as USB 3.1 Gen 1) ports in a compact housing. And, its silver, sandblasted finish provides a unique and trendy look when compared to traditional hubs.
The hub features a rugged yet lightweight housing, so there’s no need to sacrifice dependability for portability. With its compact, USB-powered design and a built-in USB cable, you can tuck the combination hub neatly into your travel bag, and avoid the nuisance of carrying multiple separate adapters.
This USB 3.0 hub is perfect for travel, such as back-and-forth trips from home to office. Plus, the compact hub takes up minimal space on a desk, so you can use it in hot-desk or BYOD (Bring Your Own Device) environments.
This bus-powered USB hub installs quickly and easily, and it’s natively supported in Windows®, Mac, and Chrome OS™, with no additional drivers or software required. You can also avoid the nuisance and cost of purchasing new devices by using the USB 3.0 hub plus GbE with your current USB 2.0 and 1.x devices.
The ST3300G3UA is backed by a StarTech.com 2-year warranty and free lifetime technical support.
Warranty Information | Warranty | 2 Years |
---|---|---|
Auto-Negotiation | Yes | |
Connector(s) | 3 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) |
1 - Connector Type(s) | RJ-45 | |
USB Type-A (9 pin) USB 3.0 (5 Gbps) | ||
Environmental | Operating Temperature | 0°C to 40°C (32°F to 104°F) |
Storage Temperature | -10°C to 70°C (14°F to 158°F) | |
Humidity | 10%~90% RH (Non-condensing) | |
Hardware | USB-C Device Port(s) | No |
USB-C Host Connection | No | |
Fast-Charge Port(s) | No | |
Ports | 3 | |
Interface | USB 3.0 | |
Bus Type | USB 3.0 | |
Interface | USB 3.1 Gen 1 | |
RJ45 (Gigabit Ethernet) | ||
Industry Standards | IEEE 802.3, IEEE 802.3u, IEEE 802.3ab | |
IEEE 802.3az Energy-Efficient Ethernet, IEEE 802.3x Flow Control, 802.1q VLAN Tagging, 802.1p Layer 2 Priority Encoding | ||
USB 3.0 - Backward compatible with USB 2.0 and 1.1 | ||
Chipset ID | Genesys Logic - GL3523 Realtek - RTL8153 |
|
Indicators | 1 - LED Indicators | Power |
Link/Activity (Network) | ||
Packaging Information | Package Height | 32 mm [1,3 in] |
Package Length | 17,1 cm [6,7 in] | |
Shipping (Package) Weight | 148 g [5,2 oz] | |
Package Width | 14,3 cm [5,6 in] | |
Performance | Maximum Data Transfer Rate | 5 Gbps (USB 3.0) 2 Gbps (Ethernet; Full-Duplex) |
Type and Rate | USB 3.0 - 5 Gbit/s | |
Flow Control | Full duplex flow control | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Full Duplex Support | Yes | |
Jumbo Frame Support | 9K max. | |
Physical Characteristics | Form Factor | Compact |
Weight of Product | 73 g [2,6 oz] | |
Color | Silver & White | |
Material | Aluminum and Plastic | |
Cable Length | 26,8 cm [10,6 in] | |
Product Length | 11 cm [4,3 in] | |
Product Width | 34 mm [1,3 in] | |
Product Height | 18 mm [0,7 in] | |
Power | Power Source | USB-Powered |
Software | OS Compatibility | Windows® 7, 8, 8.1, 10 Windows Server® 2008 R2, 2012, 2016, 2019 macOS 10.7 to 10.15, 11.0 Chrome OS™ |
Special Notes / Requirements | System and Cable Requirements | Host computer with a USB 3.0 port |
Note | If connected to a USB 2.0 host port, performance may be limited | |
What's in the Box | 1 - Included in Package | 3-port USB 3.0 hub plus Gigabit Ethernet |
Extend your SuperSpeed USB 3.0 cable by up to an additional meter
Add a USB 3.0 port connection that inserts flush into a laptop ExpressCard slot
Connect your USB Type-C laptop to a USB legacy peripheral device, with this durable adapter
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.
To allow the software, follow these steps after you've completed installation on your Mac:
Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.
If your ST3300G3UA is connected to a computer running macOS, and the network connection stops working after you wake the computer up from sleep mode, you can temporarily resolve this issue by unplugging and plugging the ST3300G3UA back into your computer. This will resolve the problem until your computer is put to sleep again.
To permanently resolve this issue, make sure you have downloaded and installed the latest macOS drivers from the ST3300G3UA product page. If these latest drivers do not resolve your issue, check to see if your ST3300G3UA is revision B. This is marked on the ST3300G3UA's ID label and box. If your ST3300G3UA is not revision B, contact StarTech.com support for further assistance.
When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
USB A-to-B cable
Computer USB port
USB peripheral(s)
To test your setup components, try the following:
Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.
Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the hub, make sure that you do the following:
If a power adapter is included, provide power to the USB hub.
Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.
Install the drivers for the USB peripheral.
Install the latest drivers for the USB controller and motherboard chipset.
Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.
When testing your USB peripherals, make sure that you do the following:
If required, attach external power.
Confirm that the peripheral works on a standard USB port.
If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:
Use a new USB A-to-B cable.
Test your setup using basic USB peripherals, such as a keyboard or mouse.
Test using another USB port.
If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 10 / 8
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating. It is always recommended to use an included power supply with a USB hub when possible.
When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.
On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.
If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.
USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.
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