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Troubleshooting

My hard drive eraser dock appears to be done erasing long before the estimated time has elapsed. How can I tell if the erase function is complete?

The power and link LED on the hard drive eraser dock is illuminated while the drive is being erased. When the process is complete, the yellow LED is no longer illuminated.

The suggested time that the erase process will take is a conservative estimate based on the characteristics of the individual hard drive, including the maximum read and write speeds and overall health of the hard drive. The erase mode that you select can also impact the time it takes to erase the drive, as the more in-depth erase modes require more resources.