CustomerSupport FAQs

Before You Buy

What is the return policy at StarTech.com?

StarTech.com offers a 30-day return policy from the date of purchase. The amount refunded is equal to the price shown on the original invoice that was issued by StarTech.com, minus applicable restocking fees. StarTech.com does not refund shipping and handling fees and you are responsible for sending the products back to StarTech.com.

Note: The return policy does not cover products that were damaged as a result of an accident, abuse, misuse, or natural or personal disaster; and any unauthorized disassembly, repair, or modification.


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