StarTech.com

DVI Dual-Monitor Docking Station for USB-C Laptops - Includes USB-C to A Adapter, HDMI, and VGA Adapters

Expand your USB Type-C equipped laptop into a powerful office workstation, using a single USB 3.0 cable

Product ID: DK30BACDD

  • Quickly and easily connect the dock to your USB-C port equipped laptop (Windows only)
  • Adds dual-monitor output (dual DVI), and includes DVI to HDMI, and DVI to VGA adapters
  • A total of five USB 3.0 ports, including two front panel USB fast charge-and-sync ports (compliant with USB Battery Charging Specification 1.2)
View More
  • Flexible desktop placement options, with vertical or horizontal dock orientation
  • Supports both USB Type-C and USB Type-A (USB 3.0) equipped laptops and Windows based tablets
  • Matte, silver, sandblasted finish
  • Includes a 1 m flexible USB 3.0 host cable, stand with screws and screwdriver, and four rubber feet
235,99 € EUR exc VAT
285,55 € EUR inc VAT
Not Available
May be in stock with partners
Where To Buy

For more products like this please visit our European online store today!

Overview

This DVI dual-monitor docking station for laptops easily connects to your USB-C™ equipped laptop (Windows only), letting you create a full-size workstation that delivers display flexibility, fast charging, and desktop convenience to your home or office workspace.

It’s a vital laptop accessory for your USB Type-C™ equipped laptop, such as the Dell™ XPS™ 15, 13, or 12, as well as the Google Chromebook™. 

Docking through USB-C is simple

USB-C is the next generation of universal connectivity, and the connectors are small, reversible, and easy-to-use. Most new laptops feature a USB-C or Thunderbolt™ 3 USB-C port, but they often lack other vital connectivity ports.

This dock adapts to your USB-C equipped laptop to deliver a variety of useful connectivity ports, including dual-DVI video output, five USB 3.0 ports, Gigabit Ethernet, and a headset jack.

Display flexibility lets you get more done at once

Boost your productivity and add dual-monitor support to your workstation. With dual video, you can work faster by viewing more content at a glance and avoid the nuisance of rearranging or resizing multiple windows.

For extra display flexibility, we’ve included two DVI video adapters, so you can avoid the frustration and costs of purchasing additional products just to fit the displays you already use.

Now, you can leave the stress of interface limitations at the door by adapting to the most popular monitor types, right out of the box. With a range of video output options, the dock is ideal for hoteling or hot desking.

Device charging and plenty of USB 3.0 ports

Charge your mobile devices faster, with or without a laptop connected to the dock. USB charging is convenient, fast, and accessible through two always-on USB fast-charge ports on the front of the dock. You can simultaneously maintain work efficiency, while adding charge-and-sync flexibility for up to two mobile devices (two tablets, or one tablet and one smartphone).

Now, you can easily fast-charge your devices and connect numerous USB peripherals through the integrated 5-port USB 3.0 controller. Perfect for external USB 3.0 hard drives, the docking station supports UASP-enhanced performance for faster data transfer rates, which means less waiting and more productivity.

Desktop convenience and customization

With a single connection to your laptop or Ultrabook™, your required peripherals remain constantly connected. You can overcome laptop port limitations and reduce the hassle of constantly reconnecting devices (such as your wired Gigabit Ethernet connection), to create an organized and full-sized workstation with less clutter.

For greater host compatibility, you can also use the docking station with laptops that feature the more traditional USB 3.0 (USB-A) port, making it perfect for organizations that have a mix of different laptop makes and models. With the included cable and USB-C adapter, you can connect the dock to virtually any laptop, regardless of the laptop’s host USB port type.

Plus, for a clean and customized workspace you can position the docking station horizontally or vertically (tower), using the optional dock stand that’s included.

The DK30BACDD is backed by a StarTech.com 3-year warranty and free lifetime technical support.

Applications

An essential accessory for the latest USB-C equipped laptops such as Dell XPS 15, 13, or 12, Dell Latitude™ laptops and 2-in-1s, HP Chromebook 13, Google Chromebook Pixel™, as well as many Windows based tablets

Connect multiple monitors in a variety of flexible display combinations right out-of-the-box: DVI + DVI, DVI + HDMI, DVI + VGA, HDMI + DVI, HDMI + VGA

Create a shared workspace for hoteling or hot desking, with an integrated charging station for guests, customers, and colleagues

Connect a wide variety of peripherals at home or in the office, all from a single USB 3.0 connection

Technical Specifications

Warranty Information
Warranty 3 Years
Hardware
4K Support No
Bus Type USB-C
Chipset ID DisplayLink - DL-3900
Genesys Logic - GL3520
Displays Supported 2
Fast-Charge Port(s) Yes
Industry Standards IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB Battery Charging Specification Rev. 1.2
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Performance
Auto MDIX Yes
Compatible Networks 10/100/1000 Mbps
Full Duplex Support Yes
Maximum Analog Resolutions 2048x1152 (VGA)
Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions 2048x1152 (Dual-Link DVI/HDMI)
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Connector(s)
Connector Type(s) 1 - DVI-D (25 pin) Female
1 - DVI-I (29 pin) Female
2 - USB 3.0 A (Fast-Charge, 9 pin, SuperSpeed) Female
3 - USB Type-A (9 pin) USB 3.0 Female
1 - RJ-45 Female
1 - 3.5 mm Mini-Jack (4 Position) Female
1 - USB Type-B (9 pin) USB 3.0 Female
Software
OS Compatibility Windows® XP SP3 (32-bit), Vista, 7, 8, 8.1, 10
Chrome OS™
Special Notes / Requirements
Note HDMI and VGA adapters are included.
The VGA adapter can only be used on the DVI-I (29-pin) port.
The DVI-I connector supports DVI-I signaling (digital and analog).
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps.
System and Cable Requirements A host laptop with an available USB-C port.
Indicators
LED Indicators 1 - Power
Power
Center Tip Polarity Positive
Input Current 0.8 A
Input Voltage 100 ~ 240 AC
Output Current 4 A
Output Voltage 5 DC
Plug Type M
Power Consumption (In Watts) 20
Power Source AC Adapter Included
Environmental
Humidity 5~85% RH
Operating Temperature 0°C to 50°C (32°F to 122°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Physical Characteristics
Cable Length 1 m [3.3 ft]
Color Black & Silver
Enclosure Type Aluminum and Plastic
Product Height 178 mm [7 in]
Product Length 83 mm [3.3 in]
Product Weight 285 g [10.1 oz]
Product Width 23 mm [0.9 in]
Packaging Information
Shipping (Package) Weight 1 kg [2.2 lb]
What's in the Box
Included in Package 1 - DVI dual-monitor laptop docking station
1 - USB-C to USB-A adapter cable
1 - 1 m USB 3.0 cable (USB-A to USB-B)
1 - DVI to HDMI adapter
1 - DVI to VGA adapter
1 - stand
2 - stand screws
1 - screwdriver
4 - rubber feet
1 - universal power adapter (NA/JP, UK, EU)
1 - driver CD
1 - quick-start guide

Compatibility

View full OS compatibility
Windows® XP SP3 (32-bit), Vista, 7, 8, 8.1, 10
Chrome OS™

Certifications

Related Products

Triple-Monitor Docking Station for Laptops - USB 3.0
USB3DOCKH2DP
Triple-Monitor Docking Station for Laptops - USB 3.0

Create an Ultra HD workstation with four displays, by adding three external monitors to your laptop

281,99 € exc VAT
341,21 € inc VAT
4K Docking Station for Laptops - DP and HDMI - USB 3.0
USB3DOCKHDPC
4K Docking Station for Laptops - DP and HDMI - USB 3.0

Create a 4K Ultra HD or dual-monitor workstation through USB 3.0, even if your laptop doesn't natively support high-resolution output

240,99 € exc VAT
291,60 € inc VAT
Travel Docking Station for Laptops - HDMI or VGA - USB 3.0
USB3SMDOCKHV
Travel Docking Station for Laptops - HDMI or VGA - USB 3.0

Create a mobile workstation using your Ultrabook™ or laptop USB 3.0 port via this portable USB 3.0 mini dock

126,99 € exc VAT
153,66 € inc VAT
Travel Adapter for Laptops - HDMI and GbE - USB 3.0
USB31GEHD
Travel Adapter for Laptops - HDMI and GbE - USB 3.0

Add a Gigabit Ethernet RJ45 port and HDMI output to your port-limited laptop, through a single USB 3.0 port

99,99 € exc VAT
120,99 € inc VAT
Travel Adapter for Laptops - VGA and GbE - USB 3.0
USB31GEVG
Travel Adapter for Laptops - VGA and GbE - USB 3.0

Add a Gigabit Ethernet RJ45 port and VGA output to your port-limited laptop, through USB 3.0

99,99 € exc VAT
120,99 € inc VAT
KVM Docking Station for Two Laptops - Share Keyboard, Mouse, Dual Monitors, and Files - USB 3.0
USB3DDOCKFT
KVM Docking Station for Two Laptops - Share Keyboard, Mouse, Dual Monitors, and Files - USB 3.0

Connect two laptops to just one dock, and share dual monitors, keyboard, mouse, peripherals, and files between both laptops

293,99 € exc VAT
355,73 € inc VAT
Thunderbolt 2 4K Docking Station for Laptops - Includes TB Cable
TB2DOCK4KDHC
Thunderbolt 2 4K Docking Station for Laptops - Includes TB Cable

Transform your MacBook or laptop into a powerful 4K Ultra HD workstation or hot desk, through just a single Thunderbolt cable

334,99 € exc VAT
405,34 € inc VAT

Accessories

Product Support

Frequently Asked Questions

Before You Buy

Digital Visual Interface (DVI) is a video display interface that can contain different types of signaling, based on the application. DVI cables and ports are created using different connector types to identify what application they are intended to be used in. The connector types are identified by the number of pins on the DVI connector. DVI comes in the following five different connector types: 

Single and Dual link DVI indicate the maximum resolution capabilities of the video source or video destination. The maximum resolutions are Single Link (1920 x 1080 @ 60Hz) and Dual Link (2560 x 1600 @ 60Hz).

Note: The maximum resolution of your video source and video destination are ultimately determined by the technical specifications of the devices. The connector type is not a definitive indicator of the maximum resolution.

DVI-A carries only analog (for example, VGA) with no digital component. DVI-D carries only digital video (for example, HDMI) with no analog component. DVI-I combines DVI-A and DVI-D connections to include both analog and digital components. A DVI-I port may be on either your video source or display, but whether or not a display carries either or both analog and digital sources depends on the technical specifications of your device.

No, you cannot use this docking station to charge a connected laptop computer.

To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.

USB-C is a type of USB connector that is capable of supporting the following:

  • Data transfer speeds up to 10Gbps, if you use USB 3.1.
  • Bi-directional power delivery up to 100W, if both the USB host connection and the device support it.
  • Alternate modes, which deliver different types of data at different speeds. For example, DisplayPort Alternate Mode (DP Alt Mode).

If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers. 

This USB-C device requires that all of the following components support DisplayPort Alternate Mode:

  • The USB-C host connection (for example, a computer and its port).
  • The USB-C cable.
  • The USB-C device (for example, a hard drive docking station).

To check how much power this device requires, visit the product page, and look on the Technical Specifications tab.

For more information about the modes that your setup components support, refer to the information provided by the manufacturers.

Installation

Note: Do not physically connect the USB laptop docking station to your computer until you are instructed to (Step 6).

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

    Note: Windows will typically save the files to the Downloads folder associated with your user account (for example, C:\Users\your_name\Downloads).
     
  2. Once the download is complete, extract the files from the zip folder. Right-click the DisplayLink.zip or DisplayLinkDock.zip file, select Extract All and follow the on-screen instructions.
  3. Select the appropriate folder for your operating system.
  4. Right-click Setup.exe. 
  5. Click Run as Administrator.

    Note: If the Run as Administrator option is not available, you may be attempting to run the installer from within the zipped file. Please extract the files using the instructions in Step 2.
     
  6. Follow the on-screen prompts to install the device drivers and software. Restart the computer either when prompted, or when the installer disappears.
  7. Connect any video cables from your display(s) to the video port(s) on the docking station. 
  8. Once Windows has restarted, connect the docking station to your computer.
  9. Your computer will automatically complete the driver installation.

Note: Installation may take several seconds to complete. During the installation your display might flicker. This is normal.  Once the installation is complete you will see your Windows desktop extended to the additional monitor(s).

Note: Do not physically connect the USB laptop docking station to your computer until instructed to (Step 6).

  1. Log in to the computer as the local administrator.
  2. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

    Note: Windows typically saves the files to the Downloads folder associated with your user account (for example, C:\Users\your_name\Downloads.
     
  3. Once the download is complete, extract the files from the zip file. (Right-click the DisplayLink.zip file, select Extract All and follow the on-screen instructions.)
  4. Select the appropriate folder for your operating system.
  5. Double-click Setup.exe.
  6. Follow the on-screen prompts to install the device drivers and software. Restart the computer either when prompted, or when the installer disappears.
  7. Once Windows has restarted, connect the USB laptop docking station to your computer.
  8. Your computer will automatically complete the driver installation.

Note: Installation may take several seconds to complete. During the installation your display may flicker. This is normal. Once the installation has completed you will see your Windows desktop extended to the additional monitor.

Troubleshooting

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop Docking Station

  • USB peripherals

  • Ethernet Connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

  1. Click the Start button.
  2. Open Control Panel.
  3. Click Network and Internet.
  4. Click Internet Options.
  5. Click the Advanced tab.
  6. Browse to the Accelerated graphics screen.
  7. Select the Use software rendering instead of GPU rendering check box.
  8. Click Apply.
  9. Restart your computer.

Mozilla Firefox

  1. Open Firefox.
  2. Press the Alt key.
  3. Click Tools and Options.
  4. Click the Advanced icon.
  5. Click the General tab.
  6. Under Browsing, clear the Use hardware acceleration when available check box.
  7. Click the OK button.
  8. Restart your web browser.

Google Chrome

  1. Open Google Chrome.
  2. Click the Options icon (it has three horizontal lines on it).
  3. Click Settings.
  4. Click Show advanced settings.
  5. Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
  6. Restart your web browser.

Microsoft Office 2013 / 2010

  1. Open any program in Microsoft Office (for example, Microsoft Word).
  2. Click the File tab.
  3. In the menu on the left side of the screen, click Options.
  4. Click Advanced.
  5. Under Display, select the Disable hardware graphics acceleration check box.
  6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

  1. Press the Windows key +X.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a high-contrast theme.

Windows 7 / Vista 

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

  1. Click the Start button.
  2. Open the Control Panel.
  3. Select Display.
  4. Click the Settings tab.
  5. Click Advanced.
  6. Click the Troubleshooting tab.
  7. Move the Hardware Acceleration slider to None.
  8. Restart your computer.