2 Port Industrial PCI Express (PCIe) RS232 Serial Card w/ Power Output and ESD Protection
Add two high speed, ESD-Protected RS232 ports, with 5V or 12V selectable power output through a PCI Express slot
Product ID: PEX2S553S
The PEX2S553S 2-Port PCI Express Serial Card lets you add two ESD-Protected RS232 ports with 5V or 12V selectable power output, through a PCI Express slot.
Ideal for industrial environments, this 2-port serial card offers built-in 15KV ESD-protection which helps prevent damage to connected devices in the event of line surges and electro-static discharge. An extended operating temperature range (-30°C to 75°C) also helps to ensure performance in harsh environments.
For devices that require additional power, this serial controller has a jumper-selectable 5V or 12V power output option (pin 1 and/or pin 9), through an LP4 connection to your power supply. For added flexibility, the power output can be enabled or disabled on a per-port basis so you choose which port(s) supply power.
This versatile RS232 card supports high-speed serial data rates up to 921.6 Kbps, and is compliant with PCIe Gen 2.0 specifications for added bandwidth. To maximize installation options, the 2-port card is equipped with a standard profile bracket and includes an optional low-profile/half-height bracket for installation in small form factor computers.
Backed by a StarTech.com lifetime warranty and free lifetime technical support.
The StarTech.com Advantage
- Protect your system from damage with integrated ESD Protection
- Communicate efficiently with connected devices with high-speed 921Kbps support
- Power connected serial devices on pin 1 and/or pin 9 with flexible per-port power output settings
Industrial machine monitoring/control on an assembly line or in a production environment
POS retail applications in grocery stores or any other retail store to control keyboards, cash drawers, receipt printers, card readers/card swipes, scales, and elevated displays on poles
Bank teller workstations in either full profile or low profile versions to control their serial devices such as cash drawers, card readers / card swipes, printers, keypads / pinpads, pen pads
Self-service automated machines and kiosks to control serial devices such as scales, touchscreens, magnetic card readers, bar code scanners, receipt printers, label printers
Used to control multiple surveillance / security cameras in a parking structure, office building, etc.
ATM (Automated Teller Machine) installation for controlling keypads, receipt printers, card readers / card swipes, touchscreen LCD's, camera controls, etc.
|Ingram Micro Netherlands||2481612|
|Bus Type||PCI Express|
|Card Type||Standard Profile (LP bracket incl.)|
|Chipset ID||Exar - XR17V352|
|Industry Standards||PCI Express Base Specification 2.0|
|Port Style||Integrated on Card|
|Data Bits||5, 6, 7, 8|
|Flow Control||None, Xon/Xoff, RTS/CTS, DTR/DSR|
|Max Baud Rate||921.6 Kbps|
|Parity||Even, Odd, Mark, Space, None|
|Stop Bits||1, 1.5, 2|
|Surge Protection||15KV ESD|
|Connector Type(s)||1 - PCI Express x1 Male|
|External Ports||2 - DB-9 (9 pin, D-Sub) Male|
|OS Compatibility||Windows® 2000, XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012
Linux 2.6.x to 4.4.x LTS Versions only
|Special Notes / Requirements|
|System and Cable Requirements||Available PCI Express slot|
|Available LP4 power supply connector (if additional power is required for connected devices)|
|Humidity||5~95% RH (Non-Condensing)|
|Operating Temperature||-30°C to 75°C (-22°F to 167°F)|
|Storage Temperature||-40°C to 85°C (-40°F to 185°F)|
|Product Height||98 mm [3.9 in]|
|Product Length||121 mm [4.8 in]|
|Product Weight||59 g [2.1 oz]|
|Product Width||18 mm [0.7 in]|
|Shipping (Package) Weight||171 g [6 oz]|
|What's in the Box|
|Included in Package||1 - PCI Express Serial Card|
|2 - Low Profile Brackets|
|1 - Driver CD|
|1 - Instruction Manual|
Windows Server® 2003, 2008 R2, 2012
Linux 2.6.x to 4.4.x LTS Versions only
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Frequently Asked Questions
To confirm that Windows detects your expansion card, complete the following:
- Press the Windows key+R, type devmgmt.msc, and press Enter.
- In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it. For example, a USB controller card would be under Universal Serial Bus controllers.
Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
When you troubleshoot issues with a serial device, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
To test your setup components, try the following:
Use the serial cable, serial port, and serial device in another setup to see if the problem is with the components or the setup.
Use a different serial cable, serial port, and serial device in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the serial ports and serial device, it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Ports (COM & LPT).
Make sure that the COM port number is the correct number for the serial device and that the software being used to connect the computer to the serial device uses the correct COM port number.
If you do not see the COM port number in Device Manager see this FAQ for PCI/PCIe expansion cards: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#pci-pcie-cannot-boot-os-or-detect-windows
or this FAQ for USB devices: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows
If the device is listed with an error, follow the instructions on the website to reinstall the drivers.
Note: Some serial devices work only if the COM port number is between a certain range. For example, COM1 to COM4.
Perform a serial loopback test. See this FAQ on how to perform a RS-232 serial loopback test: http://www.startech.com/faq/serial_loopback_test_rs232_windows
To check whether or not an RS-232 serial port is working, perform an RS-232 loopback test by doing the following:
- If your serial port is not female, convert it by taking a female/female cable or gender changer and plugging it into the serial port.
- Take a metal paperclip or wire and cross pins 2 and 3. If you look closely at the female end, the pins should be numbered.
- Open a telnet session on the COM port number of the device that you are testing. To find out the COM port number, refer to the following FAQ: https://www.startech.com/faq/com-port-listing-windows.
Note: To open a telnet session on the COM port, you need a telnet client like PuTTY or Hyper Terminal. Windows XP comes with Hyper Terminal.
- When the session is open, anything you type into it you should see. The loopback test fails when you cannot see what you are typing.
If the loopback test fails, make sure that the serial cable or gender changer that you are using works and that the adapter is in the correct port.
You can check multiple ports at the same time by opening multiple sessions, putting the loopback adapter on one port, and trying to type into each session. When you can see what you are typing, you know that the COM port is working and you can see which port number the physical serial port is. Close the window for the port that you just tested to speed up the testing of the remaining serial ports.
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Compliance and Safety
- If product has an exposed circuit board, do not touch the product under power.
- If Class 1 Laser Product. Laser radiation is present when the system is open.
- Wiring terminations should not be made with the product and/or electric lines under power.
- Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
- Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
* Product appearance and specifications are subject to change without notice.