Product FAQs


How do I reset my device to the default factory settings?

To perform a factory reset, complete the following:

  1. Hold down the Reset button for 10 seconds.
  2. While holding down the button, unplug the power from the NETRS232.
  3. Continue to hold down the button and reconnect the power.
  4. Hold down the button for an additional 10 seconds while device starts up.
  5. Release the button.

The unit should now be restored to factory default settings.

Note: On the web configuration page for the NETRS232, the Load Default Setting option will revert everything except the IP address to factory default settings. The only way to reset the IP address to factory defaults is to follow the steps provided above.