Support

Product FAQs

Installation

How do I install my network card in Windows 7 / 8 / 10? (.inf method)

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Navigate to http://www.StarTech.com/Support and download the latest software. The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. Press the Windows key+R, type devmgmt.msc, and press Enter to open Device Manager.
  3. Right-click the Ethernet controller device, which will have a “!” or “?” next to it to indicate a driver issue.
  4. Click Update Driver > Browse my computer for driver software.
  5. Select the Let me pick from a list of device drivers on my computer option.
  6. On the Select your device’s type from the list below screen, click Show All Devices, and click Next.

Note: The Select your device’s type from the list below screen does not appear on all systems. If you do not see this screen, skip this step.

  1. Select the Have Disk option.
  2. Browse to the Windows folder.

Note: To view your system type, click Start. Right-click Computer, and then click Properties.

  1. Click the TN40xxmp_ file. 
  2. Click OK > Next.