Support
Product FAQs
Installation
Is there a different or more advanced way to install my SVID2USB23 in Windows Vista / 7 / 8? (.inf method)
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Close any video capturing software before you begin.
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Download the latest drivers from the StarTech.com website at http://www.startech.com/Support. The part number and product ID are on the product packaging.
Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads). -
After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
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Press the Windows key + R, type devmgmt.msc, and press Enter to open the Device Manager.
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Right-click the device that has “!” next to it, and click Update Driver.
Note: If the driver is being recognized properly but there is still an error with it, it will be listed as USB EMP Audio Device.
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Click Browse my computer for driver software.
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Select the Let me pick from a list of device drivers on my computer option.
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If a list of hardware types appears, leave the Show All option selected, and click Next.
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Select the Have Disk option.
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Browse to the extracted folder, open the Windows folder, the Twain Driver folder, and the Manual Driver folder.
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Open the 32-bit or the 64-bit folder, depending on your system type.
Note: To view your system type, click Start. Right-click Computer, and then click Properties. -
Click the EMAUDIO (32-bit) file or the EMAUDIO64 (64-bit) file. Click OK, and then click Next.
To install the video drivers, complete the following:
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Right-click the device that has “!” next to it, and click Update Driver.
Note: If the driver is being recognized properly but there is still an error with it, it will be listed as USB 2861 Device. -
Click Browse my computer for driver software.
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Select the Let me pick from a list of device drivers on my computer option.
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If a list of hardware types appears, leave the Show All option selected, and click Next.
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Select the Have Disk option.
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Browse to the extracted folder, open the Windows folder, the Twain Driver folder, and the Manual Driver folder.
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Open the 32-bit or the 64-bit folder, depending on your system type.
Note: To view your system type, click Start. Right-click Computer, and then click Properties. -
Click the EMVIDEO file. Click OK, and then click Next.
If you are in North America, make sure that the Video Format is set to NTSC-M in the video capture software options. Also, make sure that you have you have the Video format set to capture from S-Video or Composite, depending on which you want to use.
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