USB 3.0 Docking Station - Dual Monitor Laptop Docking Station with HDMI & DVI/VGA Video - 6-port USB 3.1 Gen 1 5Gbps Hub, GbE, Audio - Universal Type-A Dock - Windows & Mac

Laptop Docking Station | Mac & Windows® | HDMI & DVI | DVI to VGA Adapter

Product ID: DK30ADD

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  • FULL FEATURE DOCK: USB 3.0 Type-A dock features dual monitor options with HDMI & DVI video ports, six USB 3.1 Gen 1 5Gbps Type-A ports, gigabit ethernet, audio port & includes a 1m USB-A host cable
  • MULTIPLE DUAL DISPLAY OUTPUTS: Flexible dual screen display options for mixed monitor connectivity incl. HDMI + DVI or HDMI + VGA (w/ the incl. DVI to VGA Adapter) to support new and existing set ups
  • USB-A LAPTOP COMPATIBILITY: DisplayLink certified, this USB 3.0 docking station works with laptop brands like HP, Dell, Lenovo, MacBook, Surface Book / Pro 6, and Chromebooks
Your price
€197,99 EUR excl. VAT
€239,57 EUR incl. VAT

This USB 3.0 docking station for Mac and Windows™ laptops gives you display flexibility and the ports you need to maximize workstation performance. The cost-effective dual-monitor docking station provides many video output options including HDMI®, DVI and VGA (with adapter), and gives you six USB ports for peripherals, including two fast-charge USB ports.   

Enhance Productivity with Dual Video 

The USB 3.0 dock expands the display capabilities of your Mac or Windows laptop. Set up dual displays by connecting to one HDMI and one DVI monitor. Plus, the laptop docking station includes a DVI to VGA adapter, so you can connect to a legacy VGA monitor.  

With the dual-monitor dock, you can connect: 

  • 1x HDMI display + 1x DVI display at 2048 x 1152 resolution @ 60Hz 
  • 1x HDMI display at 2048 x 1152 resolution + 1x VGA display at 1920 x 1200 resolution @ 60Hz 

All the Connections You Need 

Transform your laptop into a fully capable workstation. This USB 3.0 dock provides six USB 3.0 (Type-A) ports so you can easily connect your keyboard, external drives and other peripherals, from the single USB 3.0 host connection. Two of the USB 3.0 ports are always-on fast-charge ports, adding charge-and-sync flexibility for up to two mobile devices. The docking station also provides a Gigabit Ethernet port plus a 3.5 mm audio headphone port. 

DK30ADD is backed by a StarTech.com 3-year warranty and free lifetime technical support.   

 

Applications

  • Connect to a wide range of monitors in businesses and institutions
  • Ideal for shared workspaces in hotels, or for short-term hot desk applications
  • Add dual video outputs to a laptop, where the video card can’t be replaced

Partner Numbers

  • Ingram Micro Belgium 3985146
  • Tech Data - Belgium 4565474
  • UPC 065030871440

Compatibility

  • Windows 8 logo
  • Windows 10 logo
  • Windows 7 logo
  • macOS Mojave (10.14) logo
  • macOS Sierra (10.12) logo
  • Mac OS X El Capitan (10.11) logo
  • macOS Catalina (10.15) logo
Windows® 7, 8, 8.1, 10
macOS 10.10 - 10.12, 10.14 - 10.15

Specifications

Warranty Information Warranty 3 Years
Connector(s) Connector Type(s) 1 - DVI-I (29 pin)
1 - HDMI (19 pin)
2 - USB 3.0 A (Fast-Charge, 9 pin)
4 - USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - RJ-45
1 - 3.5 mm Mini-Jack (3 Position)
1 - USB Type-B (9 pin) USB 3.0
Environmental Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -10°C to 70°C (14°F to 158°F)
Humidity 10-90% non-condensing
Hardware 4K Support No
Fast-Charge Port(s) Yes
Displays Supported 2
Interface USB 3.0
Bus Type USB 3.0
Industry Standards USB Battery Charging Specification Rev. 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0/1.1
Chipset ID DisplayLink - DL-3900
VIA/VLI - VL813
Indicators LED Indicators 1 - Power
Packaging Information Shipping (Package) Weight 0,8 kg [1,8 lb]
Package Length 30,7 cm [12,1 in]
Package Width 14 cm [5,5 in]
Package Height 60 mm [2,4 in]
Performance Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions Dual displays - HDMI + DVI - 2048 x 1152 @ 60Hz
Dual displays - HDMI 2048 x 1152 + VGA 1920 x 1200 @ 60Hz
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Full Duplex Support Yes
Physical Characteristics Color Black & Silver
Material Plastic
Cable Length 1000 mm [39,4 in]
Product Length 21,6 cm [8,5 in]
Product Width 86,2 mm [3,4 in]
Product Height 3,1 cm [1,2 in]
Weight of Product 291 g [10,3 oz]
Power Power Source AC Adapter Included
Input Voltage 100 - 240 AC
Input Current 1 A
Output Voltage 20V DC
Output Current 2 A
Center Tip Polarity Positive
Plug Type N
Power Consumption (In Watts) 40W
Software OS Compatibility Windows® 7, 8, 8.1, 10
macOS 10.10 - 10.12, 10.14 - 10.15
Special Notes / Requirements System and Cable Requirements A host laptop with an available USB-A port.
Note USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps.
A DVI to VGA adapter is included.
What's in the Box Included in Package 1 - docking station
1 - USB 3.0 cable
1 - DVI to VGA adapter
1 - universal power adapter (NA/JP, UK, EU, ANZ)
1 - quick-start guide

Accessories

DK30A2DH

Dual-4K Docking Station with 6 x USB 3.0 Ports

Laptop Docking Station | Mac & Windows® | DisplayPort & HDMI | 4K 60 Hz

Your price
€281,99 EUR excl. VAT
€341,21 EUR incl. VAT
Your price
€197,99 EUR excl. VAT
€239,57 EUR incl. VAT

Drivers/Downloads

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Driver(s):

Datasheet

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Frequently Asked Questions

Installation

Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.

To allow the software, follow these steps after you've completed installation on your Mac:

  1. Open System Preferences.
  2. Open Security & Privacy.
  3. Click the Allow button near the bottom of the General tab.

Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.

Troubleshooting

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

  1. Click the Start button.
  2. Open Control Panel.
  3. Click Network and Internet.
  4. Click Internet Options.
  5. Click the Advanced tab.
  6. Browse to the Accelerated graphics screen.
  7. Select the Use software rendering instead of GPU rendering check box.
  8. Click Apply.
  9. Restart your computer.

Mozilla Firefox

  1. Open Firefox.
  2. Press the Alt key.
  3. Click Tools and Options.
  4. Click the Advanced icon.
  5. Click the General tab.
  6. Under Browsing, clear the Use hardware acceleration when available check box.
  7. Click the OK button.
  8. Restart your web browser.

Google Chrome

  1. Open Google Chrome.
  2. Click the Options icon (it has three horizontal lines on it).
  3. Click Settings.
  4. Click Show advanced settings.
  5. Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
  6. Restart your web browser.

Microsoft Office 2013 / 2010

  1. Open any program in Microsoft Office (for example, Microsoft Word).
  2. Click the File tab.
  3. In the menu on the left side of the screen, click Options.
  4. Click Advanced.
  5. Under Display, select the Disable hardware graphics acceleration check box.
  6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

  1. Press the Windows key +X.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a high-contrast theme.

Windows 7 / Vista 

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

  1. Click the Start button.
  2. Open the Control Panel.
  3. Select Display.
  4. Click the Settings tab.
  5. Click Advanced.
  6. Click the Troubleshooting tab.
  7. Move the Hardware Acceleration slider to None.
  8. Restart your computer.

Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:

  1. Update computer to the latest version of macOS 10.15
  2. Permit Screen Recording by following these steps: macOS Catalina 10.15: Screen Recording permission (external link)
  3. Enable the DisplayLink Kernel Extension by following these steps: macOS 10.13, 10.14 and 10.15: Video functionality not enabled (external link)
  4. If the problem persists, try installing the DisplayLink Manager Application (external link). Be sure to run the application after installation and select “Launch automatically after logging-in” for it to start automatically every time you log-in.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop docking station

  • USB peripherals

  • Ethernet connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

Before You Buy

No, you cannot use this docking station to charge a connected laptop computer.

To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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