To check if Windows detects your USB device, you need to go to Device Manager to see if your USB device is listed under the appropriate heading or listed with an error. For example, an appropriate heading for a USB serial adapter is Ports (COM & LPT). The USB device is displayed in Device Manager under the name of the chipset. To find the name of the chipset for your product, navigate to https://www.startech.com, search for your product, and click the Technical Specifications tab.
To open Device Manager, press the Windows key + R, type devmgmt.msc, and press Enter.
If you install a new USB device and Windows cannot detect the USB device, you can perform some quick tests to rule out potential issues.