Product ID: MST30C2HDPPD
This dual-monitor USB-C™ dock adds valuable data storage and backup to your Windows® laptop, and lets you easily set up a dual-monitor workstation, with no video driver set up required, right out of the box.
The USB-C dock connects your laptop to two DisplayPort monitors, a wired network and three USB 3.0 devices, while housing a 2.5” HDD or SSD bay, all through a single USB-C cable.
This USB C dock allows easy connection of two external displays, with no display driver set up, so you're up and running quickly.
Connect your USB-C laptop to:
The USB 3.0 Type-C™ docking station provides external storage and backup with a built-in 2.5” SATA SSD/HDD bay. The 2.5" drive bay (SATA I, II, III) is ideal for professionals requiring high-performance external storage, and supports backup functions with Windows Backup or other backup software.
Unlike some USB-C docks that may drop to USB 2.0 and limit Ethernet performance, this USB-C dock offers full USB 3.0 and network bandwidth. This provides faster data transfer speeds for USB 3.0 peripherals and supports true Gigabit Ethernet throughput.
Connect your USB devices with three USB 3.0 ports (including one fast-charge port). The port replicator also provides a Gigabit Ethernet port (with PXE Boot) and 3.5 mm headset port.
The USB-C docking station with Power Delivery (up to 60W) supports charging through the included 100W power adapter.
MST30C2HDPPD is backed by a StarTech.com 3-year warranty and free lifetime technical support.
Notes:
Warranty Information | Warranty | 3 Years |
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Connector(s) | 1 - Connector Type(s) | USB Type-C (24 pin) USB 3.0 (5Gbps) |
2 - Connector Type(s) | DisplayPort (20 pin) | |
1 - Connector Type(s) | USB 3.0 A (Fast-Charge, 9 pin) | |
2 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) | |
1 - Connector Type(s) | RJ-45 | |
3.5 mm Mini-Jack (4 Position) | ||
Environmental | Operating Temperature | 0°C to 60°C (32°F to 140°F) |
Storage Temperature | -40°C to 70°C (-40°F to 158°F) | |
Humidity | 0%~95% RH (Non-condensing) | |
Hardware | 4K Support | Yes |
Fast-Charge Port(s) | Yes | |
Displays Supported | 2 | |
Bus Type | USB-C | |
Industry Standards | USB Power Delivery Specification Rev. 2.0 USB Battery Charging Specification Rev. 1.2 DisplayPort 1.2 with MST IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0 and 1.1 |
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Chipset ID | VIA/VLI - VL813 MegaChips - STDP4320 ASMedia - ASM1153E Realtek - RTL8153 C-Media - CM6533 Texas Instruments - TPS65986 |
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Packaging Information | Shipping (Package) Weight | 1,9 kg [4,2 lb] |
Package Length | 28,8 cm [11,3 in] | |
Package Width | 18,5 cm [7,3 in] | |
Package Height | 11,8 cm [4,6 in] | |
Performance | Maximum Data Transfer Rate | 5 Gbps (USB 3.0) 2 Gbps (Ethernet; Full-Duplex) |
Maximum Digital Resolutions | 2x DisplayPort display at 1920 x 1200 resolution (60Hz) 1x DisplayPort display at 3840 x 2160 resolution (30Hz) |
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Type and Rate | USB 3.0 - 5 Gbit/s | |
UASP Support | Yes | |
TRIM Support | Yes | |
4Kn Support | Yes | |
S.M.A.R.T. Support | Yes | |
PXE | Yes | |
Physical Characteristics | Color | Black & Silver |
Material | Plastic | |
Cable Length | 100 cm [39,4 in] | |
Product Length | 17,0 cm [6,7 in] | |
Product Width | 90,0 mm [3,5 in] | |
Product Height | 46,0 mm [1,8 in] | |
Weight of Product | 321,0 g [11,3 oz] | |
Power | Power Source | AC Adapter Included |
Power Delivery | 60W | |
Input Voltage | 100 - 240 AC | |
Input Current | 2 A | |
Output Voltage | 20V DC | |
Output Current | 5 A | |
Center Tip Polarity | Positive | |
Plug Type | N | |
Power Consumption (In Watts) | 100 | |
Software | OS Compatibility | Windows® 7, 8, 8.1, 10 |
Special Notes / Requirements | System and Cable Requirements | A Windows-based laptop with an available USB-C port (to ensure full adapter functionality, the host USB-C port must support USB Power Delivery 2.0 and DP alt mode) |
Note | Ensure your laptop’s drivers, firmware, and operating system are up to date prior to using the docking station. | |
For a dual-monitor configuration, the Windows laptop must support MST. | ||
A 4K-capable HDMI display is required to achieve 4K resolution | ||
Video output capabilities are dependent on the video card and hardware specification of your connected laptop. | ||
Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your laptop USB-C port supports DP Alt Mode, as well as USB Power Delivery. | ||
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps | ||
Not all Thunderbolt 3 USB-C ports support the full functionality of the Thunderbolt 3 standard. Ensure that your laptop Thunderbolt 3 port supports USB Power Delivery. | ||
This docking station provides up to 60W of Power Delivery to charge your laptop. Some laptops may have specific charging requirements such as the full 60W for charging. In the event that your laptop is not charging, simply unplug any peripheral accessories attached to the dock’s USB-C port (on back of dock) and the USB 3.0 (Type-A) charging port (on front of dock) during charging. This will ensure the full 60 W of power is available for charging your laptop. | ||
What's in the Box | 1 - Included in Package | docking station |
1 m USB-C cable | ||
4 - Included in Package | hard-drive mounting screws | |
1 - Included in Package | universal power adapter (NA/JP, UK, EU, ANZ) | |
Quick-start guide |
Create high-resolution 4K x 2K connections with HBR2 support between your DisplayPort equipped devices
Create high-resolution 4K x 2K connections with HBR2 support between your DisplayPort equipped devices
Charge, sync and power your USB Type-C devices
Connect your USB Type-C devices to your computer
Connect USB 3.0 USB-B devices to your USB Type-C or Thunderbolt 3 computer
Turns a 3.5mm audio output port into two distinct ports – one 3.5mm headphone jack and one 3.5mm microphone port
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
Video cables
Video source
Video destination
Laptop docking station
USB peripherals
Ethernet connection
To test your setup components, try the following:
Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.
Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.
If the device is listed with an error, reinstall the drivers following the instructions on the website.
Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.
Check to see if the monitor is being detected by Windows.
For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.
When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.
When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.
If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted.
To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.
Internet Explorer 9 and later
Note: Earlier versions of Internet Explorer do not use hardware acceleration.
Mozilla Firefox
Google Chrome
Microsoft Office 2013 / 2010
Windows 10 / 8
Windows 7 / Vista
Windows XP
Your laptop might not support Power Delivery or might have specific charging requirements. For example, if your laptop requires exactly 60W of power and an adapter consumes some of the 60W, your laptop might not recognize that it is getting enough power.
For more information about Power Delivery, refer to the manufacturer of your hardware.
To arrange extended displays on Windows 10, complete the following.
Yes, you can use this laptop docking station to charge a laptop computer.
For more information on what the requirements are and about how much power this laptop docking station provides, refer to the product manual.
USB-C is a type of USB connector that is capable of supporting the following:
If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.
Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers.
To use all of the features of this USB-C device, it is required that all of the following components support USB Power Delivery 2.0 and DisplayPort Alternate Mode:
To check how much power this device requires, visit the product page, and look on the Technical Specifications tab.
For more information about the power delivery capabilities of your other components, refer to the information provided by the manufacturers.
Check out our review guidelines.