Product FAQs

Before You Buy

How do I install my serial card in Windows XP? (.exe method)

Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).

To install the driver:

  1. Download the latest drivers from the website ( You can find the part number and product ID on the product’s packaging.

Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Documents and Settings\your_name\My Documents\Downloads).

  1. Once the download is complete, right-click the zip folder that you downloaded, select Extract All, and follow the on-screen instructions.
  2. Open the appropriate folder for your operating system.
  3. Double-click Setup.exe.
  4. Follow the on-screen prompts to install the device drivers and restart the computer when prompted.
  5. Your computer will automatically complete the driver installation and your device should be ready to use.
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