Product ID: DKT30CHV
This USB-C™ multiport adapter for laptops changes the way you work when you’re on the move. It lets you create a workstation when you travel, and it’s one of the first multiport adapters to integrate a USB Type-C™ host connection. Now, you can create a permanent or temporary workstation virtually anywhere you go.
It’s a versatile and portable way to help you connect additional devices to your port-limited laptop (for example, your Dell™ Precision, Dell XPS, Samsung Galaxy TabPro S™, or Google Chromebook™) using its next-generation USB-C port, so it’s perfect for mobile work.
This multiport adapter features an integrated and easy-to-use USB Type-C connector. To take full advantage of USB-C and DP alt mode, the adapter converts the video and data capabilities of your laptop’s USB-C port into four individual ports. You can save money and use the adapter with your existing peripherals, and with its built-in cable, there’s no need to carry around a separate host cable.
The adapter’s USB-C connector is small and reversible, which makes connecting it to your laptop faster and easier. Now, you can spend more time working, and less time setting up your workstation. Plus, you can connect the plug with either side facing up, so there’s less risk of damaging your laptop port. And because it uses USB-C, the adapter is Thunderbolt™ 3 data port compatible, so you can connect it to your Thunderbolt 3 equipped laptop.
With a range of convenient features, the travel adapter is ideal for quick setups in conference rooms or boardrooms.
For maximum portability, the combo adapter consolidates multiple ports into a single, lightweight casing. Because the ports are combined into one convenient travel adapter, you can leave your individual single-function adapters at home or at the office.
Plus, the adapter is bus powered, so there’s no need to carry around a separate bulky power adapter. With USB-powered performance, you can travel lighter, more efficiently, and with less hassle.
This versatile USB-C multiport adapter for laptops makes it easy to create a mobile workstation when you need it most. It features HDMI® (with audio) and VGA ports, so you can easily connect a 4K HDMI or a standard-definition VGA monitor. The adapter gives you an easy way to connect an external display or a projector to your laptop.
Installation is fast and simple, with native support in most operating systems. Plus, the adapter integrates a Gigabit Ethernet port and an additional USB 3.0 port (USB 3.0 is also known as USB 3.1 Gen 1), so you can access a wired network, or connect an additional USB peripheral to your laptop.
The DKT30CHV is backed by a StarTech.com 3-year warranty and free lifetime technical support.
Notes:
For MacBook host systems using macOS 10.12, version 10.12.6 or later is required to support this product.
Warranty Information | Warranty | 3 Years |
---|---|---|
Connector(s) | 1 - Connector Type(s) | USB Type-C (24 pin) USB 3.0 (5Gbps) |
HDMI (19 pin) | ||
VGA (15 pin, High Density D-Sub) | ||
RJ-45 | ||
USB Type-A (9 pin) USB 3.0 (5 Gbps) | ||
Environmental | Operating Temperature | 5°C to 35°C (41°F to 95°F) |
Storage Temperature | -40°C to 70°C (-40°F to 158°F) | |
Humidity | 5~95% RH (Non-condensing) | |
Hardware | 4K Support | Yes |
Fast-Charge Port(s) | No | |
Displays Supported | 1 | |
Bus Type | USB-C | |
Industry Standards | IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0 and 1.1 |
|
Chipset ID | Cypress - CYPD2122 Cypress - CYUSB3314 STMicroelectronics - STDP2650 Chrontel - CH7517 ASIX - AX88179 |
|
Packaging Information | Package Height | 34,0 mm [1,3 in] |
Package Length | 22,3 cm [8,8 in] | |
Shipping (Package) Weight | 149,0 g [5,3 oz] | |
Package Width | 12,6 cm [5,0 in] | |
Performance | Maximum Data Transfer Rate | 5 Gbps (USB 3.0) 2 Gbps (Ethernet; Full-Duplex) |
Maximum Analog Resolutions | 2048 x 1280p - 30Hz (VGA) | |
Maximum Digital Resolutions | 3840 x 2160p - 30Hz (HDMI) Lower resolutions are also supported. |
|
UASP Support | Yes | |
Type and Rate | USB 3.0 - 5 Gbit/s | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Full Duplex Support | Yes | |
Physical Characteristics | Weight of Product | 72,0 g [2,5 oz] |
Color | Black | |
Material | Plastic | |
Cable Length | 10,5 cm [4,1 in] | |
Product Length | 11,4 cm [4,5 in] | |
Product Width | 54,0 mm [2,1 in] | |
Product Height | 17,0 mm [0,7 in] | |
Power | Power Source | USB-Powered |
Software | OS Compatibility | Windows® 7, 8, 8.1, 10 macOS 10.10 to 10.15 Ubuntu 1.04, 20.04 Chrome OS™ |
Special Notes / Requirements | Note | For MacBook host systems using macOS 10.12, version 10.12.6 or later is required to support this product. |
System and Cable Requirements | Host laptop with an available USB-C port (to ensure full functionality, the laptop's USB-C port must support DP alt mode). | |
Note | Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your laptop USB-C port supports DP alt mode. | |
Only one video output port can be used at the same time (HDMI or VGA). If two displays are connected, the HDMI port takes priority. | ||
A 4K-capable display is required to achieve 4K x 2K resolution (4K is also known as 4K x 2K). | ||
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps. | ||
For Mac users, drivers installation is required | ||
What's in the Box | 1 - Included in Package | USB-C multiport adapter for laptops |
instruction manual |
Create Ultra HD connections between your High Speed HDMI®-equipped devices
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.
To allow the software, follow these steps after you've completed installation on your Mac:
Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.
Updated Big Sur (11) drivers have not been provided to us by ASIX, the manufacturer of the chipset used in this product. In order to fully use this product on your computer the only option is to remain on Catalina (10.15) or an earlier supported version. We apologize for the inconvenience, but this product is currently unsupported in macOS Big Sur (11). No timeline for a possible update is available.
If the display connected through your USB display adapter does not wake up after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 8 / 10
Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.
Sometimes an on-board network interface card (NIC) conflicts with a new NIC. In these cases it is best to disable the on-board NIC.
The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible. To do this, consult your motherboard manual.
You can also disable any NIC in Windows. Here is how you do this:
First click Start, or, in Windows 10 and 8, hold down the Windows key and press X. Then click Control Panel.
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP
When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
Video cables
Video source
Video destination
Laptop docking station
USB peripherals
Ethernet connection
To test your setup components, try the following:
Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.
Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.
If the device is listed with an error, reinstall the drivers following the instructions on the website.
Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.
Check to see if the monitor is being detected by Windows.
For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.
When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.
When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.
To confirm that Windows detects your USB device, complete the following:
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
To confirm that the Mac OS detects your USB device, complete the following:
You may need to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
No, you cannot use this docking station to charge a connected laptop computer.
To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.
USB-C is a type of USB connector that is capable of supporting the following:
If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.
Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers.
This USB-C device requires that all of the following components support alternate modes:
If your host device includes a Thunderbolt™ 3 connection, this USB-C device will work with your host device.
For more information about the modes that your setup components support, refer to the information provided by the manufacturers.
This USB-C device requires that all of the following components support DisplayPort Alternate Mode:
To check how much power this device requires, visit the product page, and look on the Technical Specifications tab.
For more information about the modes that your setup components support, refer to the information provided by the manufacturers.
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