Product ID: DK30C2DPPD
Create a dual-4K 60Hz workstation with this certified universal laptop docking station for USB-C and USB-A laptops. The USB-C dock features 60W Power Delivery 3.0, dual HDMI and/or DisplayPort monitors, fast-charge, and both USB-C and USB-A peripheral ports.
The USB-C dock comes with a universal host cable that is designed with an attached USB-C to USB-A adapter to accommodate USB-A laptops. The cable also features an extended length of 1 meter (3.3 ft.) to support a wide variety of workstation setups. Extra host cables or replacements host cables can be purchased separately
This is a dual 4K60Hz video docking station with support for both Ultra HD DisplayPort and/or HDMI monitors that lets you configure your video connections to best suit your needs.
Dual 4K DisplayPort | Up to 4096 x 2160p @ 60Hz
Dual 4K HDMI | Up to 4096 x 2160p @ 60Hz
Single 4K DisplayPort + Single 4K HDMI | Up to 4096 x 2160p @ 60Hz
Single 5K DisplayPort* | Up to 5120 × 2880
*Requires monitor support for 5K using two DP ports
This docking station is fully certified to meet top industry standards for USB-IF (USB 3.1 Gen 1, USB Type-C and Power Delivery), VESA DisplayPort and DisplayLink (video connections) certification to guarantee the highest quality, reliability, and compatibility.
Using a single cable, the dock powers and charges your laptop as you work with 60W PD for faster charging, using the 135W power adapter.
For fast setup right out of the box, the combo cable (USB-C with attached USB-A adapter) lets you connect any laptop. The dock has mounting holes for workstation mounting (bracket not included).
Connect your devices with four USB 3.1 ports: 1x USB-C and 3x USB-A. Fast-charge your USB-C or USB-A smartphone. The dock provides a GbE port (PXE Boot support & Wake-on-LAN) and 3.5 mm 4-position headset audio jack. It also includes a security lock slot (K-slot) to protect against theft.
For more installation flexibility, you can use StarTech.com mounting brackets (& ) that are specifically designed for our docks and hubs, to mount your dock to a desk, wall, or other surfaces to give you the customized setup you need.
Developed to improve performance and security, StarTech.com Connectivity Tools is the only software suite on the market that works with a wide range of IT connectivity accessories. The software suite includes:
Advanced Windows Layout Utility: To setup and save custom windows layouts.
Mac Address Pass-Through Utility: To improve network security.
USB Event Monitoring Utility: To track and log connected USB devices
Wi-Fi Auto Switch Utility: Enabling users to quickly access faster network speeds via wired LAN.
For more information and to download the StarTech.com Connectivity Tools application, please visit: www.StarTech.com/Connectivity-Tools
StarTech.com conducts thorough compatibility and performance testing on all our products to ensure we are meeting or exceeding industry standards and providing high-quality products to IT Professionals. Our local StarTech.com Technical Advisors have broad product expertise and work directly with our StarTech.com Engineers to provide support for our customers both pre and post-sales.
DK30C2DPPD is backed by a StarTech.com 3-year warranty and free lifetime technical support.
|Warranty Information||Warranty||3 Years|
|Connector(s)||2 - Connector Type(s)||DisplayPort (20 pin)|
|HDMI (19 pin)|
|USB Type-A (9 pin, 5 Gbps)|
|1 - Connector Type(s)||USB Type-C (Fast-Charge, 24 pin) USB 3.1|
|USB 3.0 A (Fast-Charge, 9 pin)|
|3.5 mm Mini-Jack (4 Position)|
|Environmental||Operating Temperature||0°C to 50°C (32°F to 122°F)|
|Storage Temperature||-20°C to 70°C (-4°F to 158°F)|
|Compatible Lock Slot||Kensington Standard Slot (K-Slot)|
|Industry Standards||USB Power Delivery Specification Rev. 3.0
USB Battery Charging Specification Rev. 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
|Chipset ID||DisplayLink - DL6950
Genesys Logic - GL3523
Fresco Logic - FL7102
Fresco Logic - FL7201
VIA Labs - VL162
RealTek - RTL8153
Texas Instruments - TS3A225E
|Packaging Information||Shipping (Package) Weight||3.4 lb [1.6 kg]|
|Package Length||10.6 in [27.0 cm]|
|Package Width||6.3 in [16.0 cm]|
|Package Height||4.1 in [10.5 cm]|
|Performance||Maximum Data Transfer Rate||5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
|Maximum Digital Resolutions||2x HDMI - 4096 x 2160p @60Hz
2x DisplayPort - 4096 x 2160p @60Hz
1x HDMI + 1x DisplayPort - 4096 x 2160p @60Hz
1x 5K DisplayPort using 2 DP video ports - 5120 x 2880 @60Hz
Lower resolutions are also supported. For example, if the max is 4096 x 2160p (4K), it also supports 3840 x 2160p (4K), 2560 x 1600p and 2560 x 1440p.
|Type and Rate||USB 3.0 - 5 Gbit/s|
|Compatible Networks||10/100/1000 Mbps|
|Full Duplex Support||Yes|
|Physical Characteristics||Color||Black & Space Gray|
|Product Length||8.7 in [22.0 cm]|
|Product Width||3.1 in [8.0 cm]|
|Product Height||1.2 in [3.0 cm]|
|Weight of Product||15.9 oz [450.0 g]|
|Power||Power Source||AC Adapter Included|
|Input Voltage||100 - 240 AC|
|Input Current||2.5 A|
|Output Voltage||20V DC|
|Output Current||6.75 A|
|Center Tip Polarity||Positive|
|Power Consumption (In Watts)||135 W|
|Software||OS Compatibility||Windows® 7, 8, 8.1, 10, 11
macOS 10.11 - 10.12, 10.14 - 10.15, 11.0, 12.0
Ubuntu 18.04, 20.04
Chrome OS™ v55+
|Special Notes / Requirements||System and Cable Requirements||USB-C enabled computer with an available USB Type-C port, or a USB-3.0 enabled computer with an available USB Type-A port|
|Note||Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host USB-C port supports USB Power Delivery.|
|4K resolution is supported on all 4 video ports. A 4K-capable DisplayPort or HDMI display is required to achieve 4Kx2K resolutions|
|If connected to a USB 2.0 host port, or if using a USB 2.0 host connection cable, performance may be limited (USB 3.0 host cable included)|
|USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps|
|5K resolution is supported by connecting the two DisplayPort video ports to a single 5K display. A 5K-capable display is required to achieve 5K (5120 x 2880 60Hz) resolutions|
|The dock connects to the USB Type-C port or the USB Type-A port on your laptop.|
|DisplayLink docking stations and video adapters support more than one external display on Apple's M1-based Mac. Requires driver installation. Please contact StarTech.com support for a recommendation based on your specific setup.|
|What's in the Box||1 - Included in Package||Docking Station|
|USB-C Cable (with Attached USB-C to USB-A Adapter)|
|Universal Power Adapter (NA/JP, ANZ)|
USB-A to USB-C™ Cable | USB-IF Certified | USB 3.1 (10Gbps)
Create high-resolution 4K x 2K connections with HBR2 support between your DisplayPort equipped devices
Connect DVI capable devices to HDMI®-enabled devices and vice versa
Connect your USB Type-C laptop to a USB legacy peripheral device, with this durable adapter
Protect your laptop against theft with this convenient combination lock
DisplayPort 1.2 | Multi-Monitor Solution | Plug & Play Connectivity
Connect an HDMI® equipped Laptop, Ultrabook, or Desktop Computer to your VGA Display, or Projector
Connect your DVI monitor to a DisplayPort equipped computer
Connect DisplayPort®-equipped devices up to 10m away with no signal loss
Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).
To install the driver:
Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.
Note: Do not physically connect the USB laptop docking station to your computer until you are instructed to (Step 6).
Note: Installation may take several seconds to complete. During the installation your display might flicker. This is normal. Once the installation is complete you will see your Windows desktop extended to the additional monitor(s).
Note: Do not physically connect the laptop docking station to your computer until instructed to (Step 7).
Note: Mac OS X will typically save the files to the Downloads folder that is associated with your user account (for example, hard_drive_name\Users\your_name\Downloads).
Note: Installation might take several seconds to complete. During the installation your display might flicker; this is normal. Once the installation has completed you will see your Macintosh desktop extended to any connected monitors.
To install the DisplayLink Manager app, please follow these steps:
If the displays still do not work, please review these points:
DisplayLink powered USB video adapters and docking stations are not compatible with any MacBook running macOS 10.13.4 - 10.13.6. If a system has updated to macOS 10.13.4, 10.13.5, or 10.13.6, upgrading to macOS 10.14 (Mojave) is an option for users to restore DisplayLink functionality.
At this time, the DisplayLink compatibility issue also affects any 2018 MacBook Pro laptops with an Intel Coffee Lake CPU running macOS 10.14. Please see the DisplayLink site for a driver download workaround. This workaround will force AirPlay to extend or mirror one USB display.
For alternative product recommendations including our catalog of Thunderbolt™ products, connect with our Technical Advisory team at the bottom of our Support page.
Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:
When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
Laptop docking station
To test your setup components, try the following:
Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.
Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.
If the device is listed with an error, reinstall the drivers following the instructions on the website.
Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.
Check to see if the monitor is being detected by Windows.
For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.
When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.
When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.
If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted.
To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.
Internet Explorer 9 and later
Note: Earlier versions of Internet Explorer do not use hardware acceleration.
Microsoft Office 2013 / 2010
Windows 10 / 8
Windows 7 / Vista
In order for your mouse to move properly between your monitors you must rearrange your monitors in Windows to match the physical location of your monitors on your desk. To do so, complete the following based on your operating system:
Windows 10 and Windows 8
Windows 7 and Windows Vista
To mirror the image from your primary monitor instead of extending your desktop, refer to the following FAQ: http://www.startech.com/faq/Windows_Mirroring_Monitors
To arrange extended displays on Windows 10, complete the following.
To arrange extended displays on macOS, complete the following.
Yes, you can use this laptop docking station to charge a laptop computer.
For more information on what the requirements are and about how much power this laptop docking station provides, refer to the product manual.