3 Port USB-C Hub with Gigabit Ethernet & 60W Power Delivery Passthrough Laptop Charging - USB-C to 3x USB-A (USB 3.0 SuperSpeed 5Gbps) - USB 3.1/3.2 Gen 1 Type-C Adapter Hub

Turn a laptop USB-C port into three USB Type-A ports (5Gbps) and one GbE port, plus power and charge your laptop

Product ID: HB30C3AGEPD

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  • 3 PORT USB C HUB: Expand the connectivity of a USB-C computer by adding 3x USB-A (USB 3.0 SuperSpeed 5Gbps) & a Gigabit Ethernet RJ45 port for wired network connectivity (Wake-On-Lan, 10/100/1000Mbps)
  • Expand your laptop or MacBook connectivity through USB-C by adding three USB-A ports (5Gbps) and a GbE RJ45 port
  • POWER AND CHARGE YOUR LAPTOP: USB-C hub supports Power Delivery (PD 2.0) up to 60W pass-through charging when used with your USB Type-C power adapter; 7.4W reserved for hub/downstream port operation
Your price
$43,086.00 CLP excl. VAT
$51,272.34 CLP incl. VAT

This 3-port USB 3.0 hub with Gigabit Ethernet couples your USB peripheral and RJ45 network connections into a single convenient hub, with support for USB Power Delivery. This means that you can power and charge your laptop through its USB-C™ port while simultaneously powering the hub.

With its integrated USB Type-C™ cable and small-footprint design, this versatile hub offers a perfectly portable solution for connecting devices that require traditional USB Type-A ports to your USB-C or Thunderbolt™ 3 equipped computer.

Merge two vital port types into one stylish hub

If your USB-C equipped laptop or MacBook is missing the ports you need, this hub can help. The versatile USB 3.0 hub gives you access to not only your USB peripheral devices but also a wired internet connection. It offers a Gigabit Ethernet port, so you can connect to a network in locations where Wi-Fi® is unreliable or unavailable.

Connect your USB devices in seconds

This USB hub is multi-platform compatible, which means it will work with a wide range of USB-C laptops that use a USB-C power adapter. It also works with a range of operating systems such as Windows®, macOS, Linux® and Chrome OS™. It automatically installs once you connect it to your laptop, so you can be up and running in seconds.

Carry fewer cables and power adapters

This USB-C 3.0 hub supports USB Power Delivery 2.0, so instead of carrying multiple cables and power adapters, you can use your laptop’s USB-C power adapter to power both your laptop and the hub. By using just a single power adapter instead of two, you can eliminate clutter and hassle when you work.

Take it with you wherever you go

With its compact and rugged design, you can take this portable USB 3.0 hub anywhere you go. Because it’s so compact, it’s easy to tuck into your laptop bag and only takes up a small amount of desk space when you connect it to your workstation. For portable applications, having the integrated host (USB-C) cable means one less thing to remember to carry with you.

The HB30C3AGEPD is backed by a StarTech.com 2-year warranty and free lifetime technical support.

 

Applications

  • Take advantage of USB-C by using the hub to connect simultaneously to both a network and USB peripherals
  • Power both the hub and your laptop simultaneously using your laptop’s USB-C based power adapter
  • Carry the hub with you while you're traveling, to connect virtually any USB peripheral to your laptop wherever you go

Partner Numbers

  • Ingram Chile 3614348
  • UPC 065030867917

Compatibility

  • Chrome OS logo
  • Windows 8 logo
  • macOS Sierra (10.12) logo
  • Windows 7 logo
  • Windows Server 2012 logo
  • Windows Server 2016 logo
  • Linux logo
  • macOS Mojave (10.14) logo
  • Windows 10 logo
  • Windows Server 2019 logo
  • macOS High Sierra (10.13) logo
  • macOS Catalina (10.15) logo
  • macOS Big Sur (11.0) logo
Windows® XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2016, 2019
macOS 10.7 to 10.15, 11.0 VLAN tagging is currently not supported in macOS
Linux Kernel 2.6.25 to 4.11.x LTS Versions only

Specifications

Warranty Information Warranty 2 Years
Auto-Negotiation Yes
Connector(s) 1 - Connector Type(s) USB-C (24 pin) USB Power Delivery only
3 - Connector Type(s) USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - Connector Type(s) RJ-45
USB Type-C (24 pin) USB 3.0 (5Gbps)
Environmental Operating Temperature 0°C to 45°C (32°F to 113°F)
Storage Temperature -10°C to 70°C (14°F to 158°F)
Humidity 10~90% RH (Non-condensing)
Hardware USB-C Device Port(s) USB Power Delivery
USB-C Host Connection Yes
Fast-Charge Port(s) No
Ports 3
Interface USB 3.0
Bus Type USB 3.0
Interface RJ45 (Gigabit Ethernet)
Industry Standards IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
IEEE 802.3az Energy-Efficient Ethernet, IEEE 802.3x Flow Control, 802.1q VLAN Tagging, 802.1p Layer 2 Priority Encoding
Chipset ID VIA/VLI - VL100
VIA/VLI - VL813
Realtek - RTL8153
Packaging Information Shipping (Package) Weight 4.1 oz [115 g]
Package Length 1.2 in [30 mm]
Package Width 6.7 in [17 cm]
Package Height 5.6 in [14.2 cm]
Performance Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Flow Control Full duplex flow control
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Full Duplex Support Yes
Jumbo Frame Support 9K max.
Physical Characteristics Form Factor Compact
Color Black
Material Plastic
Cable Length 5.9 in [15 cm]
Product Length 3.7 in [95 mm]
Product Width 1.6 in [41 mm]
Product Height 0.7 in [17 mm]
Weight of Product 1.6 oz [44.9 g]
Power Power Source USB-Powered
Power Delivery 60W
Software OS Compatibility Windows® XP, Vista, 7, 8, 8.1, 10
Windows Server® 2003, 2008 R2, 2012, 2016, 2019
macOS 10.7 to 10.15, 11.0 VLAN tagging is currently not supported in macOS
Linux Kernel 2.6.25 to 4.11.x LTS Versions only
Special Notes / Requirements System and Cable Requirements Available USB Type-C port - USB 3.0 (5Gbps) (to ensure the hub powers and charges your laptop, your host laptop's USB-C port must support USB Power Delivery 2.0)
Optional: USB-C power adapter (for example, your laptop’s USB-C based power adapter)
Note The hub's USB-C port is for USB Power Delivery only. It does not support DisplayPort alt mode, or data transfers.
Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host laptop's USB-C port supports USB Power Delivery 2.0
The hub can connect to a host laptop’s USB-C port that doesn’t support USB Power Delivery 2.0. However, in this configuration if a power adapter is connected to the hub, it will not pass power through to your host laptop.
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps.
What's in the Box 1 - Included in Package USB hub
quick-start guide

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Frequently Asked Questions

Installation

Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.

To allow the software, follow these steps after you've completed installation on your Mac:

  1. Open System Preferences.
  2. Open Security & Privacy.
  3. Click the Allow button near the bottom of the General tab.

Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.

Troubleshooting

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

If you are experiencing speed or connectivity issues, it is best to set a specific speed at half or full duplex in your settings.  You can set your network adapter to perform at a certain speed, but the device that the adapter is connected to (whether it is a router, switch, or computer) must also be able to perform at the same speed.

Note: You must log in as the local administrator before you continue.

To open Device Manager:

  • Press Windows key + R.
  • Type devmgmt.msc.
  • Click OK.
  1. Open the Networking adapters section.
  2. Right-click the network adapter that you want to change and select Properties.
  3. Click the Advanced tab.
  4. Scroll down to Speed & Duplex. By default, it is set to Auto-Negotiate. Select any of the speeds that you see in the list.
  5. Click OK and restart your computer.

When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • USB A-to-B cable

  • Computer USB port

  • USB peripheral(s)

To test your setup components, try the following:

  • Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.

  • Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the hub, make sure that you do the following:

  • If a power adapter is included, provide power to the USB hub.

  • Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.

  • Install the drivers for the USB peripheral.

  • Install the latest drivers for the USB controller and motherboard chipset.

Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.

When testing your USB peripherals, make sure that you do the following:

  • If required, attach external power.

  • Confirm that the peripheral works on a standard USB port.

If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:

  • Use a new USB A-to-B cable.

  • Test your setup using basic USB peripherals, such as a keyboard or mouse.

  • Test using another USB port.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Your laptop might not support Power Delivery or might have specific charging requirements. For example, if your laptop requires exactly 60W of power and an adapter consumes some of the 60W, your laptop might not recognize that it is getting enough power.

For more information about Power Delivery, refer to the manufacturer of your hardware.

How To

StarTech.com does not support a Preboot Execution Environment (PXE) as this requires third-party software. However, our devices can be used as long as the following conditions are met:

  1. The BIOS must support PXE.
  2. The BIOS must see the card.
  3. The environment must have drivers for the chipset used in the card.
  4. If using a USB networking card, the environment must have support for USB devices as well.

Before You Buy

It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating.  It is always recommended to use an included power supply with a USB hub when possible.

When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.

On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.

If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.

USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.

USB-C is a type of USB connector that is capable of supporting the following:

  • Data transfer speeds up to 10Gbps, if you use USB 3.1.
  • Bi-directional power delivery up to 100W, if both the USB host connection and the device support it.
  • Alternate modes, which deliver different types of data at different speeds. For example, DisplayPort Alternate Mode (DP Alt Mode).

If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers. 

To use all of the features of this USB-C device, it is required that all of the following components support USB Power Delivery 2.0:

  • The USB-C host connection.
  • The USB-C cable.
  • The USB-C device (for example, a hard drive docking station).

To check how much power this device requires, visit the product page, and look on the Technical Specifications tab.

For more information about the power delivery capabilities of your other components, refer to the information provided by the manufacturers.

Compliance and safety

Compliance letters

  • RoHS
    • Language: English
  • WEEE
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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