USB to IDE SATA Standalone HDD Hard Drive Duplicator Dock

Clone any combination of 2.5in or 3.5in IDE or SATA hard drives


4,1 stars (8 reviews) |
  • Sector-by-Sector drive duplication, including the HPA
  • Integrated LCD display for duplication progress and options menu
  • Compatible with both SATA (1.5/3.0/6.0 Gbps) and IDE (66/100/133 Mbps) drives

The UNIDUPDOCK Universal SATA/IDE Dual Hard Drive Duplicator functions as both a convenient solid state (SSD) or hard drive (HDD) copying/imaging solution or an external SATA/IDE SSD or HDD docking station for 2.5in or 3.5in drives (SATA, SATA II, SATA III).

Providing quick, yet complete hard drive cloning functionality, this universal dock can operate as a standalone HDD duplicator with no connection to a host computer, delivering an exact 1 to 1 clone of the target hard drive including partition and boot sector information, the Host Protected Area (HPA) as well as user data at a copy rate of 72 MB/sec. A built in LCD screen then allows for tracking the duplication progress , as well as reporting errors on the drives.

Supporting both IDE and SATA, this universal duplicator dock enables duplication from SATA to SATA, IDE to SATA or SATA to IDE, and IDE to IDE, as long as the source drive does not exceed the size of the destination drive. Or the docking station can even be used to quickly erase hard drives, for reuse in the future.

Functioning as a universal IDE and SATA HDD docking station, the hard drive duplicator can be connected to a computer through USB with support for simple plug-and-play installation, allowing users to access hard drive contents without having to mount in an external drive enclosure or open the computer case for conventional drive installation. Large capacity drives (tested with up to 4TB 3.5" and 1TB 2.5" drives per bay) can be used to greatly enhance your computer's storage/backup capabilities.

Contained in a small form factor design that makes it a suitable addition to desktop and laptop operating environments, this hard drive duplicator/external HDD docking station is a versatile storage and hard drive cloning utility that also features a host of other built in utilities that are accessible via a built in menu system.

Menu Options:
UNIDUPDOCK - Menu Options


  • Disk imaging/hard drive cloning - create exact replicas of a source drive onto a new drive - perfect for scenarios/environments where consistency and integrity is crucial (law enforcement and forensics applications)
  • SMB, OEM, System Integrators, IT and service technicians requiring quick access to bare external hard drive contents, or the ability to clone data for data / disk recovery.
  • Law Enforcement and Forensics
  • Quick, hassle-free hard drive backups, data recovery and drive erasing

The StarTech.com Advantage

  • Push-button controls and an LCD display makes creating exact 1-to-1 hard drive clones or erasing drives without a host computer easy, for both SATA and IDE drives.
  • On-the-fly switching from Duplicator mode to USB 2.0 connectivity with the push of a few buttons allows for any connected computer to access the drives.
  • A small form factor design ensures maximum heat dissipation for the exposed drives, while fast Plug-and-Play installation enables quick, convenient access to the data.

Partner Numbers

  • Ingram Micro Belgium 1605970
  • UPC 065030836999


  • OS Independent logo
OS independent; No software or drivers required


Warranty Information Warranty 2 Years
Connector(s) 2 - Drive Connectors IDE (40 Pin, EIDE/PATA)
SATA Data & Power Combo (7+15 pin)
LP4 (4 pin; Large Drive Power)
1 - Host Connectors USB B (4 pin)
Environmental Operating Temperature 5°C to 80°C (41°F to 176°F)
Storage Temperature -40°C to 70°C (-40°F to 158°F)
Humidity 90% RH
Hardware Interface USB 2.0
Number of Drives 2
Drive Size 2.5in & 3.5in
Compatible Drive Types SATA & IDE
Chipset ID ACARD - ARC286
Packaging Information Package Height 71,0 mm [2,8 in]
Package Length 29,2 cm [11,5 in]
Shipping (Package) Weight 854,0 g [30,1 oz]
Package Width 19,3 cm [7,6 in]
Performance Maximum Data Transfer Rate 480Mbps
Type and Rate USB 2.0 - 480 Mbit/s
Supported RAID Modes BIG (Spanning or Concatenation)
JBOD - (Just a Bunch of Disks)
RAID 0 (Striped Disks)
RAID 1 (Mirrored Disks)
Duplication Modes Sector by Sector (Whole Drive)
Erase Modes Quick Erase
Max Drive Capacity Currently tested with up to 4TB 5400 RPM hard drives per bay (8TB total) and 1TB 5400 RPM 2.5" hard drives (2TB total)
Duplication Speed 4.2GBpm
Insertion Rating 15,000 Cycles
Physical Characteristics Weight of Product 236,0 g [8,3 oz]
Color Black
Material Plastic
Product Length 15,1 cm [5,9 in]
Product Width 11,0 cm [4,3 in]
Product Height 2,7 cm [1,1 in]
Power Power Source AC Adapter Included
Input Voltage 100 - 240 AC
Output Voltage 12/5V DC
Output Current 3A
Power Consumption (In Watts) 36
Software OS Compatibility OS independent; No software or drivers required
Special Notes / Requirements Note For duplication, the destination drive must be of equal or greater capacity than the source drive.
What's in the Box 1 - Included in Package Universal HDD Duplicator
USB 2.0 A B Cable
Universal power adapter: comes ready for NA/EU/UK only when you buy in NA/EU/UK; comes ready for Australia and New Zealand only when you buy in Australia and New Zealand
Instruction Manual
2 - Included in Package IDE 40 to 40 pin Cables
LP4 to LP4 Cables
40 to 44 pin adapters
3 - Included in Package Power Cord (NA/UK/EU)



SATA to 2.5in or 3.5in IDE Hard Drive Adapter for HDD Docks

Use your 2.5in or 3.5in IDE hard drives in a SATA HDD Docking Station

Your price
€31,99 EUR excl. VAT
€38,71 EUR incl. VAT

2.5in Silicone Laptop Hard Drive Protector Sleeve with Connector Cap

Provide protection against shocks/impacts to a 2.5in hard drive

Your price
€4,99 EUR excl. VAT
€6,04 EUR incl. VAT

3.5in Silicone Hard Drive Protector Sleeve with Connector Cap

Provide protection against shocks/impacts to a 3.5in hard drive

Your price
€7,99 EUR excl. VAT
€9,67 EUR incl. VAT

Micro SATA to SATA Adapter Cable with Power

Connect a 5V or 3.3V Micro SATA hard drive to a standard SATA controller and SATA power supply connection

Your price
€13,99 EUR excl. VAT
€16,93 EUR incl. VAT

DC Power Adapter - 12V, 5A

Replace your lost or failed power adapter

Your price
€65,99 EUR excl. VAT
€79,85 EUR incl. VAT


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Frequently Asked Questions


Note: If you are using an IDE hard drive 1 Gigabyte in size or smaller, refer to the following FAQ: http://www.startech.com/faq/hard_drive_accessories_minimum_ide_hard_drive_size

If you are unable to detect your IDE (PATA) drive using a StarTech.com product, you may need to change the jumper settings on your drive. The jumpers switch the drive between Master, Slave, and Cable Select for most drives. A jumper is a small plastic piece that slides on top of two pins to electrically short them together.

When it does not mention what IDE drive configuration is required or if there is only one drive in the setup, the drive should be configured as Master. If Master is not working, try using the drive in Cable Select.

There is no standard position for the jumpers on IDE drives. On some drives, the jumper diagram is on the label that is on the top of the drive. On other drives, there are markings on the circuit board for CS, MA, and SL, which means a jumper shorts the pins vertically in that position. For more information, refer to the documentation provided by the manufacturer.

When you troubleshoot issues with a hard drive dock or duplicator, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • IDE, SATA, and eSATA cables
  • Hard drives
  • Hard drive dock or duplicator

To test your setup components, try the following:

  • Use the cables, hard drives, and hard drive dock or duplicator in another setup to see if the problem is with the components or the setup.
  • Use a different cable, hard drive, and hard drive dock or duplicator in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test the hard drive and hard drive dock or duplicator, it is recommended that you do the following:

Note: For a hard drive duplicator you may need to switch the device to PC mode (if available).

  1. To check Disk Management, press the Windows key + R, type diskmgmt.msc, and press Enter. Check to see if your hard drive is listed.
  2. Do one of the following:
  • If the hard drive is listed with unallocated space, the hard drive needs to be reformatted. Right-click unallocated and click New Simple Volume. Follow the on-screen instructions to complete the reformatting.​

Note: Formatting a hard drive erases all of the data on it. Make sure that you back up all of your data before you reformat the hard drive. 

  • If the hard drive is listed as healthy but does not have a drive letter, for example, C:, right-click healthy and click Change Drive Letter and Paths. Click Add, assign a drive letter, and click OK.

Note: A formatted hard drive will not show up in Computer or My Computer until it has a drive letter assigned to it.

This docking station allows the hard drive to enforce its own power state, as opposed to enforcing a power state that keeps the hard drive active at all times. Since most newer hard drives have low-power energy conservation modes, this will cause the hard drive to enter an idle state if it is not used for a certain amount of time. 


You do not need to format your target hard drive before you begin to duplicate it, because the target hard drive is automatically overwritten during the duplication process.

The hard drive duplicator copies the exact partition from the source drive to the target drive. Since it is required that you use a target drive that is equal or larger in size than the source drive a portion of the target drive appears as free space. You can append free space to the live partition on the target drive so that the full size of the drive can be utilized.

Note: A partition cannot be extended on an operating system drive that is in use. You must extend the partition when it not being used by the operating system, and ideally when it is still connected to the duplicator.

Extend a partition on a computer running Windows

Note: Do not extend a System Reserved partition. Only extend the primary partition, which is typically the largest in size and formatted with NTFS or FAT32.

After you have successfully duplicated a drive and the target drive is still connected to your computer system (for example, through the duplicator), complete the following:

  1. Press the Windows key + R.
  2. Type compmgmt.msc and click Ok.
  3. In Computer Management, on the left side of the screen, click Disk Management.
  4. Find the target drive. It will most likely be at the bottom of the list, have a partition that is the same size as the source drive, and have an unallocated area on the drive.
  5. On the target drive, right-click the last partition on the right side of the screen and click Extend Volume.
  6. In the Extend Volume wizard, click Next. By default, the remaining drive area is the amount of space used.
  7. Click Next > Finish.

The primary partition on the drive now uses the entire drive area.

You can use the UNIDUPDOCK to skip bad sectors on a hard drive. For more information, visit the following FAQ: http://www.startech.com/ca/faq/hard_drive_duplicators_failing_drives.

To skip possible bad sectors with the UNIDUPDOCK, you need to enable Read Error Skip. By default, Read Error Skip is disabled. 

To enable Read Error Skip, complete the following:

  1. Turn on the UNIDUPDOCK.

  2. Navigate to Copy HDD and press and hold ESC until Adv Setup appears.

  3. Navigate to Read Error Skip and press ENT.

  4. Press the up arrow button until On Skip Sector appears.

  5. Press ESC.

  6. Press the down arrow button until Copy HDD appears on the screen.

StarTech.com hard drive duplicators only read from the source drive and only write to the target drives while in standalone duplication mode .  A duplication that fails or halts will not cause a problem with the source drive.

You can use this device to duplicate an internal hard drive with the stand alone duplicator function if you remove the hard drive from the computer and connect it directly to this device.

In order to rebuild a RAID array, you need to replace a physical drive with an identical drive on the same RAID controller. Although standard RAID levels are generally agreed upon throughout the industry, the implementation varies between manufacturers. RAID arrays are typically not accessible when they are moved to another controller, and data may be unrecoverable if the drives are out of order or have been formatted or accessed by another RAID controller.

If a RAID controller has failed, you should get the exact same model of RAID controller.  

Note: If a drive or drives were damaged, it is possible that the RAID array may be permanently unrecoverable.

RAID should not be considered a replacement for backing up your data. If critical data is going onto a RAID array, you should back up the data on another physical drive or logical set of drives.

Rebuild a RAID array

With the following RAID modes, recovery is possible using the same StarTech.com product. Refer to the following table for the appropriate method to use to recover your RAID array.

RAID mode Max # of failed drives Procedure
RAID 1 Only one drive is needed for recovery.
  1. Determine which drive is operational by using the RAID management utility (if available) or test each drive individually on a different hard drive controller (for example, a hard drive docking station or SATA controller).

  2. Replace the failed drive with an identical hard drive.

The array will rebuild and is accessible during the rebuilding process.

RAID 3 Single drive failure will rebuild.
  1. Determine which drive is defective by using the RAID management utility (if available) or with diagnosis LEDs on the controller or enclosure.

  2. Replace with an identical hard drive.

Note: Do not change the order of the drives.

  1. The array may be accessible during the rebuild, but you should let the controller rebuild without interruption so that performance is not compromised.

RAID 5 Single drive failure will rebuild.
  1. Determine which drive is defective by using the RAID management utility (if available) or with diagnosis LEDs on the controller or enclosure.

  2. Replace with an identical hard drive.

Note: Do not change the order of the drives.

  1. The array may be accessible during the rebuild, but you should let the controller rebuild without interruption so that performance is not compromised.

RAID 10 Only one drive in a mirrored set can fail.
  1. Determine which drive is defective by using the RAID management utility (if available) or with diagnosis LEDs on the controller or enclosure.

  2. Replace with an identical hard drive.

Note: Do not change the order of the drives.

  1. The array may be accessible during the rebuild, but you should let the controller rebuild without interruption so that performance is not compromised.


How To

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Before You Buy

Note: For more information on how to detect an IDE hard drive, visit http://www.startech.com/faq/hard_drive_accessories_ide_detection.

Older IDE drives are not supported by current StarTech.com products. Typically, these drives were made earlier than the mid-to-late 1990s and are smaller than 1 Gigabyte in size.

There are a number of reasons that older IDE drives may not be detected, including the following:

  • The drive uses PIO (Programmed Input/Output) mode and not DMA (Direct Memory Access).

  • The drive is non-ATA or is using an ATA mode that predates the chipset's compatibility (usually older than ATA-4).

  • The sector size is not 512 bytes.

Unfortunately there is no workaround in these situations. An older system or an older IDE controller card must be used to access older IDE drives.

StarTech.com hard drive and flash drive duplicators perform a sector by sector copy, which means that the target drive must be the exact same size (down to the sector) or larger than the hard drive or flash drive that is being copied. During a sector by sector copy, each individual sector is copied over to the target drive, regardless of whether or not any data is present. A 500 GB hard drive with 50 GB of data on it will take the same amount of time to copy as a 500 GB hard drive with 450 GB of data on it.

If you have two hard drives or flash drives that are listed as the same size but are different makes or models, you need to check how large both drives are down to the sector to ensure that the target drive is the exact same size or larger.

Solid-state drives (SSDs) use SATA connectors to access power and transfer data. Any duplicator that can copy to or from SATA hard drives will work with a StarTech.com duplicator.

Note: If you use a dock to duplicate SSDs, keep in mind that the StarTech.com disk duplicators execute a sector by sector read and write. SSDs are rated by a number of reads and writes. Repeated duplication and sector by sector reads and writes of SSDs can reduce the life cycle of the drive.

Software-level encryption on the drive poses no issue to StarTech.com duplicators, as the duplicators copy encrypted data sector by sector over to the new drive.

Hardware-level encryption or BIOS level hard drive locks cause the duplication to halt and fail, as the drive is unable to read or write the sectors that are encrypted.

Duplication of Hidden Protected Area (HPA) Partitions or Extended Industry Standard Architecture (EISA) cause the duplicator to halt and fail, as the drive cannot read and write the protected partitions on the drive.

Note: Our UNIDUPDOCK, SATDOCK22RE and SATDOCK4U3RE do include the ability to copy HPA partitions, but the duplication is still dependent on how the HPA partition is written to the hard drive, whether or not it is encrypted and how it is encrypted.

StarTech.com duplicators were not designed to recover failing or damaged drives. If the duplicator encounters a corrupt or unreadable sector, the duplication halts and fails.  If the source drive has bad sectors, use the Read Error Skip feature if your model of duplicator has it; however, if there are too many errors, it may still halt and fail even with this feature. If this happens, you will need third-party recovery software or custom-built recovery hardware to copy from a failing or damaged drive.

To determine if your hard drive will work in this device, on the product page, click the Technical Specifications tab, and do the following:

  • Make sure that the device supports the storage size of your hard drive. If the storage size of your hard drive is larger than what the device was tested with, the hard drive will likely still work with the enclosure.
  • Confirm that your hard drive uses the same interface type as the device. For example, IDE, SATA, or M.2.
  • Make sure that the device supports the physical size of your hard drive, such as 2.5 inches or 3.5 inches.
  • Verify that the power consumption of your hard drive doesn’t exceed the power output of the device. If you’re using multiple hard drives, make sure that the combined power consumption of all of the hard drives doesn’t exceed the power output of the docking station.

Note: Not all StarTech.com devices support each of the RAID modes described below. For more information on the RAID modes that your device supports, refer to the manual or the StarTech.com product page.

Redundant Array of Independent Disks (RAID) is a virtual disk technology that combines multiple physical drives into one unit. RAID can create redundancy, improve performance, or do both.

RAID should not be considered a replacement for backing up your data. If critical data is going onto a RAID array, it should be backed up to another physical drive or logical set of drives.

The following are terms that are normally used in connection with RAID:

  • Striping: data is split between multiple disks.
  • Mirroring: data is mirrored between multiple disks.
  • Parity: also referred to as a checksum. Parity is a calculated value used to mathematically rebuild data.

Different RAID levels exist for different application requirements.

Refer to the following table for the list of RAID modes offered by some StarTech.com products:

RAID mode Description Operation Advantages Disadvantages Recovery
RAID 0 Striped disks Data is split evenly between two or more disks. Large size and the fastest speed. No redundancy. If one or more drives fails, this results in array failure.
RAID 1 Mirrored disks Two or more drives have identical data on them. A single drive failure will not result in data loss. Speed and size is limited by the slowest and smallest disk. Only one drive is needed for recovery.
RAID 3 Striped set with dedicated parity Data is split evenly between two or more disks, plus a dedicated drive for parity storage. High speeds for sequential read/write operations. Poor performance for multiple simultaneous instructions. A single drive failure will rebuild.
RAID 5 Striped disks with distributed parity Data is split evenly between three or more disks. Parity is split between disks. Large size, fast speed, and redundancy. The total array size is reduced by parity. A single drive failure will rebuild.
RAID 10 1+0; Striped set of Mirrored Subset Four or more drives are made into two mirrors that are striped. Larger size and higher speed than RAID-1, and more redundancy than RAID-0. No parity. Only one drive in a mirrored set can fail.
JBOD Just a Bunch Of Disks Any number of drives are accessed independently by the operating system. Software RAID modes can be used. Hardware RAID may have better performance. N/A
Big Spanning or Concatenation Data is written on one drive until it is full, and then the next drive(s) until it or they are full. Creates a very large and simple array.

No redundancy.

Clone RAID 1 + Spare

Two drives have identical data, plus one drive is used for rebuilding in case of a primary array failure.

Seamless operation when one drive fails in a RAID-1 array. Spare drive is not accessible to the user. Only one drive is needed for recovery.


Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(8 reviews)
4,1 out of 5 stars
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1 - 8 of 8 Reviews
(5 Stars)

A real workhorse

By: Rockeiro - 03/08/2014
I have duplicated hundreds of disks and duplicated EIDE to SATA to SSD and used it as a dock to my PC.
| Helpful?
(5 Stars)

Excellent poduct with "Outstanding" support.

By: fuzzyface - 02/02/2015
I had an issues with the unit I had been using for about 2 years. I went online and opened a chat session with tech support. I received Outstanding support and was able to resolve the problem with a technician in about 10 minutes.
| Helpful?
(5 Stars)

Great support!

By: ddmech - 03/16/2015
Bought this,worked great first time then had a power supply issue.Made a call to support and to make a long story short,everyone a startech went out of their way to resolve the issue.Great people to deal with.Thanks to them all.Will be doing buissness with them again.Thanks to them all!
| Helpful?
(5 Stars)

Utile et fiable (useful and reliable)

By: bvfrance - 08/24/2015
French : Je suis développeur et pour effectuer mes sauvegardes, j'ai recours à cet appareil. Pour augmenter également les performances d'un système, je transfère les données vers un disque plus rapide. Je l'utilise aussi lorsqu'un disque dur d'un portable commence à être défaillant. Pour l'achat d'un disque dur et le temps de la copie, on retrouve pratiquement les performances initiales de l'ordinateur. English : I am a software developper and for backups I use this device. I also use it to improve performances by moving all data from a hard disk to a faster hard disk. I also use it for laptops when the hard disk is "tired". Thus, we recover initial performances.
| Helpful?
(5 Stars)

The device works great

By: Jake - 11/18/2016
The device did everything I needed it to and the customer was happy when I was able to save the PLC drives before they died of old age. Excellent product!
| Helpful?
(2 Stars)
By: SomeoneHuman - 11/28/2016
Lacks ability to generate a checksum. Lacks ability to create a .dd or any other image file. Maxes out at ata/66. Raid ability is interesting but I have not had a need to investigate, I am unsure if it is limited to two drives or four on raid mode but even if it can do four the need for IDE-SATA adapters would be likely. I find this device unsuitable for most digital forensics applications due to the lack of checksums and image files. You could use it as a USB adapter but there exist less costly devices with integrated wright blockers so even for this use its not well suited. Using it as a drive duplicator in the IT field could be problematic as it will duplicate slack space and deleted files, not all IT professionals may be aware of the intrinsic risks involved in doing so. It is also much slower than would a file system aware drive copier. On the plus side it will duplicate any drive regardless of file system (or lack there of). As far as quality of the design goes, the power plug is not very standard, would have been nice if it used a 12v only and had an integrated dc/dc buck converter built in allowing a regular barrel connector for power. Do not loose the power supply its a real pain to replace it. The power plug is somewhat prone to fall out so be mindful of that especially when copying a large drive, make sure there is no tension on the cord at all, get a freaking extension cord if you need to. The SATA connector forces you to place the drive circuit board down and have the drives plugged directly into the device so you have to be quite mindful of the surface you have everything on and nothing can shift while using SATA drives, the IDE uses cables which I find preferable. I would have preferred the device used SATA cables and an IDE-SATA power adapter instead of the awkward SATA docks that dangle off the sides. Most of my contemplates could probably be fixed with a firmware update but I doubt that will happen, My firmware seems to be from 2009 and I cant find any updates at all. I would really recommend most people pass over this device, the only real exception is if you think you want the raid features, again I did not test that and cant vouch for it.
| Helpful?
(5 Stars)

Works Great for making EXACT Copies of Drives

By: WW in SD - 03/07/2019
I bought this in 2011 and have used it many times while working on and upgrading computers. It is indispensable for cloning HDDs or SSDs. I agree with another reviewer that this device is probably not the best for use in the forensic arena (yes, I am a forensic specialist also). But, for general fixing or upgrading computers and needing to clone drives it works like a charm. I have NEVER had it fail to clone a drive the way I needed it to (usually going from a smaller to larger drive and often from the old IDE to newer and larger SSD. It is not the fastest device, but it works very well and I use mine all the time. Small bench, not volume work. But I have tried a number of other products and cloning software that usually let me down in one way or another (not cloning the entire drive or operating system and/or boot sectors). This device has always come through for me. Never had a problem with it and it is fairly simple to operate. Never had to call customer service, yet (knock on wood)...
| Helpful?
(1 Stars)

Not good at all

By: Simon_S - 08/20/2021
Just dont work at for me says can not copy HPA drive, Best thing the drive is just stanned drive not set up with drive encryption.
| Helpful?
Barrington, Customer Support on 23/08/2021 14:56:01
Thank you for taking the time to leave a review of our UNIDUPDOCK. We are sorry for any inconvenience you encountered with your drive duplicator and wanted to offer some assistance. UNIDUPDOCK includes a setting called "Copy HPA" which is off be default. Please navigate to your Drive Duplicator's advance settings page to enable this feature. We hope this helps and should you have any further questions of concerns, please get in touch with our Technical Advisors by clicking "Support" at the top of our website. Thank you.
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