2 Port ExpressCard 1394b FireWire Laptop Adapter Card

This card is natively supported in all operating systems listed on the product page, under the Technical Specifications tab. This means that the card should install automatically after physically connecting it.

If there are any issues with the functionality of the card after installation in Windows, refer to the following FAQ: https://www.startech.com/faq/firewire-cards-windows-legacy-driver-swap.

When you troubleshoot issues with a FireWire controller card, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

• FireWire cables
• FireWire devices
• FireWire controller card

To test your setup components, try the following:

• Use the FireWire cables, devices, and controller card in another setup to see if the problem is with the components or the setup.
• Use a different FireWire cable, device, and controller card in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test the FireWire device and controller card, it is recommended that you do the following:

• Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your devices are listed under IEEE 1394 controllers.

• If you do not see the FireWire controller card listed in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#pci-pcie-cannot-boot-os-or-detect-windows.

1. Download the Microsoft Firewire 1394 Legacy Driver Installer
2. Double-click to run the 1394_OHCI_LegacyDriver.msi file. This will extract the drivers to: C:\Program Files (x86)\1394 OHCI Compliant Host Controller (Legacy)\
3. Open the folder: C:\Program Files (x86)\1394 OHCI Compliant Host Controller (Legacy)\X64_driver\
4. Right-click on Legacy1394.inf and choose Install to install the drivers
5. Press the Windows Key + R
6. Type devmgmt.msc
7. Click OK
8. In Device Manager, expand IEEE 1394 Bus Host Controllers
9. Right-click on 1394 OHCI Compliant Host Controller
10. Click Update Driver Software
11. Click Browse my computer for driver software
12. Click Let me pick from a list of device drivers on my computer
13. Click 1394 OHCI Compliant Host Controller (Legacy)
14. Click Next
15. (When Windows has finished installing the driver) click Close

To confirm that Windows detects your expansion card, complete the following:

1. Press the Windows key+R, type devmgmt.msc, and press Enter.
2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that the Mac OS detects your expansion card, complete the following:

1. In the upper-left screen, click the Apple icon.
2. Click About This Mac.
3. Click More Info or System Report.
4. Under the appropriate heading, confirm that your expansion card is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command + R with the System Information page open.

Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.