Product FAQs

Before You Buy

How do I install my hard drive controller card in Windows?

Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).

  1. Download the latest drivers from the website at The part number and product ID are on the product packaging.

Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).

  1. After the download is complete, right-click the zip folder that you downloaded, click Extract All, and complete the instructions.
  2. Press the Windows key + R, type devmgmt.msc, and press Enter to open the Device Manager.
  3. Right-click SCSI and RAID Controllers, which will have a “!” or “?” next to it to indicate a driver issue.
  4. Click Update Driver.
  5. Click Browse my computer for driver software.
  6. Select the Let me pick from a list of device drivers on my computer option.
  7. On the Select your device’s type from the list below screen, click Show All Devices, and click Next.

Note: The Select your device’s type from the list below screen does not appear on all systems. If you do not see this screen, skip this step.

  1. Select the Have Disk option.
  2. Browse to the extracted folder from Step 2.
  3. Open the Windows folder.
  4. Open the Manual Drivers folder.
  5. Open the folders as appropriate for your system type and hardware.

Note: To view your system type, click Start. Right-click Computer, and then click Properties.

  1. Click the SI3132.inf file. Click OK, and then click Next. Additional device listings will appear in Device Manager.
  2. Complete steps 4 to 11 for each of the new device listings.
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