USB 2.0 to SATA/IDE Combo Adapter for 2.5/3.5" SSD/HDD

Note: If you are using an IDE hard drive 1 Gigabyte in size or smaller, refer to the following FAQ: http://www.startech.com/faq/hard_drive_accessories_minimum_ide_hard_drive_size

If you are unable to detect your IDE (PATA) drive using a StarTech.com product, you may need to change the jumper settings on your drive. The jumpers switch the drive between Master, Slave, and Cable Select for most drives. A jumper is a small plastic piece that slides on top of two pins to electrically short them together.

When it does not mention what IDE drive configuration is required or if there is only one drive in the setup, the drive should be configured as Master. If Master is not working, try using the drive in Cable Select.

There is no standard position for the jumpers on IDE drives. On some drives, the jumper diagram is on the label that is on the top of the drive. On other drives, there are markings on the circuit board for CS, MA, and SL, which means a jumper shorts the pins vertically in that position. For more information, refer to the documentation provided by the manufacturer.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

1. On your keyboard, press the Windows key + X and select Control Panel.
2. Click Hardware and Sound, then click Power Options.
3. Click Change plan settings for the plan you want to change.
4. Click Change advanced power settings.
5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

1. Click the Start button and select Control Panel.
2. Click Hardware and Sound, then click Power Options.
3. Click Change plan settings for the plan you want to change.
4. Click Change advanced power settings.
5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

1. On your desktop, right-click the My Computer icon and select Properties.
2. Click the Device Manager tab.
3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
4. Right-click the first USB Root Hub device and select Properties.
5. Click the Power Management tab.
6. Clear the box next to Allow the computer to turn off this device to save power.
7. Click OK to apply the setting.
8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Note: For more information on how to detect an IDE hard drive, visit http://www.startech.com/faq/hard_drive_accessories_ide_detection.

Older IDE drives are not supported by current StarTech.com products. Typically, these drives were made earlier than the mid-to-late 1990s and are smaller than 1 Gigabyte in size.

There are a number of reasons that older IDE drives may not be detected, including the following:

• The drive uses PIO (Programmed Input/Output) mode and not DMA (Direct Memory Access).

• The drive is non-ATA or is using an ATA mode that predates the chipset's compatibility (usually older than ATA-4).

• The sector size is not 512 bytes.

Unfortunately there is no workaround in these situations. An older system or an older IDE controller card must be used to access older IDE drives.

This device supports the ATA Packet Interface (ATAPI) protocol. ATAPI is required for optical drives, including CD-ROM drives, DVD-ROM drives, and Blu-ray players. Because this device supports ATAPI, optical drives are also supported.