Product ID: USB31000SA
Gain fast, reliable network access for your MacBook, Chromebook™ or tablet, even if it doesn’t have an Ethernet port. This USB 3.0 to Gigabit network adapter adds a single RJ45 Ethernet port to your computer through your USB 3.0 port. It installs instantly - with no driver required.
Engineered with a quality aluminum housing in a silver finish, the network adapter is the perfect companion for your MacBook, Chromebook or tablet. Compact and portable, this USB network adapter is the ideal laptop accessory. You don’t have to carry a power adapter with you to use it, because it’s powered directly from the host USB port.
Ideal for office or home use, the USB 3.0 network adapter supports full Gigabit bandwidth by harnessing the performance of USB 3.0 (5 Gbps). You can quickly access very large files over a Gigabit network, saving valuable time every day. The Realtek chipset gives you the assurance of reliable performance.
Get up and running quickly. Simply plug this Ethernet cable adapter into the USB port on your laptop and connect to your network. The network adapter chipset provides native driver support, so you don't have to worry about installing additional software.
The USB31000SA is backed by a StarTech.com 2-year warranty and free lifetime technical support.
Warranty Information | Warranty | 2 Years |
---|---|---|
Connector(s) | 1 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) |
RJ-45 | ||
Environmental | Operating Temperature | 0°C to 70°C (32°F to 158°F) |
Storage Temperature | -55°C to 125°C (-67°F to 257°F) | |
Humidity | 20% ~ 90% | |
Hardware | Ports | 1 |
Interface | USB 3.0 | |
Bus Type | USB 3.0 | |
Industry Standards | IEEE 802.3 10BASE-T, IEEE 802.3ab 1000BASE-T, IEEE 802.3u 100BASE-TX and IEEE 802.3X Full Duplex | |
Chipset ID | Realtek - RTL8153 | |
Indicators | 1 - LED Indicators | Power - blue |
Link - green | ||
Activity - amber | ||
Packaging Information | Package Height | 21 mm [0,8 in] |
Package Length | 20,4 cm [8,0 in] | |
Shipping (Package) Weight | 84 g [3,0 oz] | |
Package Width | 11,2 cm [4,4 in] | |
Performance | Maximum Data Transfer Rate | 1 Gbps - Full Duplex Gigabit Ethernet |
Max Distance | 100 m / 330 ft | |
Type and Rate | USB 3.0 - 5 Gbit/s | |
Surge Protection | Yes | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Full Duplex Support | Yes | |
Jumbo Frame Support | 9K max. | |
Physical Characteristics | Form Factor | Attached Cable |
Weight of Product | 36 g [1,3 oz] | |
Color | Silver | |
Material | Aluminum | |
Cable Length | 19,0 cm [7,5 in] | |
Product Length | 66,1 mm [2,6 in] | |
Product Width | 24,9 mm [1,0 in] | |
Product Height | 16,9 mm [0,7 in] | |
Software | OS Compatibility | Windows® XP, Vista, 7, 8, 8.1, 10 Windows Server® 2003, 2008 R2, 2012, 2016, 2019 macOS 10.7 to 10.15, 11.0 VLAN tagging is currently not supported in macOS Linux Kernel 2.6.25 to 4.11.x LTS Versions only Chrome OS®️ |
What's in the Box | 1 - Included in Package | USB 3.0 Gigabit NIC |
quick install guide |
Add 2 USB 3.0 Ports to a Laptop through an ExpressCard Slot
Add 4 Independent SuperSpeed USB 3.0 ports to your PC through a PCI Express slot
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Prior to installing this device, ensure that your operating system is up to date (for example, you have installed the most recent service pack).
To install the driver:
Note: Windows will typically save the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Extract the files using the instructions in Step 2.
When you troubleshoot issues with a network adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
To test your setup components, try the following:
When you test your cables, it is recommended that you do the following:
When you test the Ethernet cables, network devices, and computer system, it is recommended that you do the following:
Sometimes an on-board network interface card (NIC) conflicts with a new NIC. In these cases it is best to disable the on-board NIC.
The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible. To do this, consult your motherboard manual.
You can also disable any NIC in Windows. Here is how you do this:
First click Start, or, in Windows 10 and 8, hold down the Windows key and press X. Then click Control Panel.
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP
If you are experiencing speed or connectivity issues, it is best to set a specific speed at half or full duplex in your settings. You can set your network adapter to perform at a certain speed, but the device that the adapter is connected to (whether it is a router, switch, or computer) must also be able to perform at the same speed.
Note: You must log in as the local administrator before you continue.
To open Device Manager:
If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 10 / 8
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
StarTech.com does not support a Preboot Execution Environment (PXE) as this requires third-party software. However, our devices can be used as long as the following conditions are met:
To confirm that Windows detects your USB device, complete the following:
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
To confirm that the Mac OS detects your USB device, complete the following:
You may need to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
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