Product ID: USB3VDOCK4DP
In stock: 6
This 4K DisplayPort docking station for laptops offers a cost-effective way to create a simpler but highly functional Ultra HD workstation that can be used in permanent workspaces, or by multiple people in guest or hoteling (hot desk) environments.
If you don’t need all the connections and features of a traditional laptop docking station, you can use this dock to add the most essential connections (such as an extra high-resolution display) to your laptop. With support for 4K cinema-quality resolution, it’s great for graphic and web designers, video editors, and more.
Now you or your colleagues can be more productive and create an efficient and comfortable workspace, even in an area with minimal desk space.
This laptop dock features basic device connections that are integrated into a small foot-print housing. Now you can create a permanent or a hoteling (hot desking) workstation in a location with limited space. The dock offers an efficient solution for adding an extra display, a Gigabit network connection, and multiple USB devices without having to connect several individual adapters. And, with hotel desks or hot desks, laptop users aren’t tied to one specific workstation, so they can come and go easily.
For users who require a boost in image quality, the dock offers a 4K DisplayPort connection that supports 4K x 2K (3840 x 2160p - 30Hz) Ultra HD resolution.
The DP dock offers simpler connectivity, so you can save money by avoiding a docking station that has connections you might never use. It’s perfect for anyone who needs to expand their connectivity in virtually any environment or application.
It’s a cost-effective docking station that still provides all the fundamental ports of a full-size workstation, such as an DisplayPort output, and when paired with your laptop display, you can easily set up dual monitors.
The 4K dock is perfect for professionals who work with highly detailed graphics, or large spreadsheets, such as engineers, animators, and financial analysts.
If you’re running out of physical workspace, this USB 3.0 (also known as USB 3.1 Gen 1 - 5Gbps) docking station can help. Its compact design occupies minimal surface area, so you can integrate it into smaller areas than traditional docking stations or desktop computers would require.
By maximizing your available space, the compact dock can help eliminate the added cost and hassle of purchasing more offices, cubicles, or desks.
With fewer ports integrated into a small foot-print housing, the dock is a perfect fit for short-term work areas (hot desks). It’s ideal for mass deployment in business, classroom, computer lab, and government settings. Plus, it integrates nicely into home-office or office-hoteling workspaces that have limited space.
You can avoid the aggravation of a dead battery and make sure your mobile device is always ready to go, using the dock’s USB fast-charge and sync port. Plus, the always-on USB port supports device charging even when your laptop isn’t connected to the dock.
When you’re in a hurry, the easily accessible USB port charges your smartphone or tablet faster than traditional USB ports. This front-panel port ensures your mobile device is always within arm’s reach, so you can simultaneously get your work done while enjoying convenient device charging at your workstation.
Unlike some proprietary docking stations designed only to work with specific laptop models, this universal laptop dock works with multiple brands. All you need is your laptop’s USB 3.0 port and you can be up and running quickly. With universal support, you can use this dock with different laptops now, or in the future.
The USB3VDOCK4DP is backed by a StarTech.com 3-year warranty and free lifetime technical support.
Warranty Information | Warranty | 3 Years |
---|---|---|
Connector(s) | 1 - Connector Type(s) | DisplayPort (20 pin) |
USB 3.0 A (Fast-Charge, 9 pin) | ||
2 - Connector Type(s) | USB Type-A (9 pin) USB 3.0 (5 Gbps) | |
1 - Connector Type(s) | RJ-45 | |
3.5 mm Mini-Jack (4 Position) | ||
USB Type-B (9 pin) USB 3.0 | ||
Security Lock Slot | ||
Environmental | Operating Temperature | 5°C to 50°C (41°F to 122°F) |
Storage Temperature | -20°C to 60°C (-4°F to 140°F) | |
Humidity | 20~80% RH | |
Hardware | 4K Support | Yes |
Fast-Charge Port(s) | Yes | |
Displays Supported | 1 | |
Bus Type | USB 3.0 | |
Industry Standards | USB Battery Charging Specification Rev. 1.2 IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0/1.1 |
|
Chipset ID | DisplayLink - DL-5700 VIA/VLI - VL812 |
|
Indicators | 1 - LED Indicators | Link (Green) |
Activity (Amber) | ||
Packaging Information | Package Height | 53,0 mm [2,1 in] |
Package Length | 15,1 cm [5,9 in] | |
Shipping (Package) Weight | 556,0 g [19,6 oz] | |
Package Width | 21,4 cm [8,4 in] | |
Performance | Maximum Data Transfer Rate | 5 Gbps (USB 3.0) 2 Gbps (Ethernet; Full-Duplex) |
Maximum Digital Resolutions | 3840 x 2160 @ 30Hz (DisplayPort - Single Display) Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p. |
|
Type and Rate | USB 3.0 - 5 Gbit/s | |
UASP Support | Yes | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Full Duplex Support | Yes | |
Physical Characteristics | Weight of Product | 142,0 g [5,0 oz] |
Color | Black & Silver | |
Material | Plastic | |
Product Length | 13,9 cm [5,5 in] | |
Product Width | 79,0 mm [3,1 in] | |
Product Height | 26,0 mm [1,0 in] | |
Power | Power Source | AC Adapter Included |
Input Voltage | 100 - 240 AC | |
Input Current | 0.8 A | |
Output Voltage | 5 DC | |
Output Current | 4 A | |
Center Tip Polarity | Positive | |
Plug Type | M | |
Power Consumption (In Watts) | 20 | |
Software | OS Compatibility | Windows® 7, 8, 8.1, 10 macOS 10.8 to 10.12, 10.14 - 10.15, 11.0 Chrome OS v55+ |
Special Notes / Requirements | System and Cable Requirements | USB-enabled computer with an available USB 3.0 port |
Note | A 4K-capable DisplayPort display is required to achieve 4Kx2K resolutions | |
If connected to a USB 2.0 host port, or if using a USB 2.0 host connection cable, performance may be limited (USB 3.0 host cable included) | ||
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps | ||
Extended displays are currently only supported with DisplayLink-based products on macOS 10.11 to 10.13.3. This may change in future versions. | ||
What's in the Box | 1 - Included in Package | laptop docking station |
3.6 ft [1100 mm] USB 3.0 host cable | ||
universal power adapter (NA/EU/UK/ANZ) | ||
instruction manual |
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We are always ready to assist you with any questions you may have.
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Live Chat (opens in new window)Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.
To allow the software, follow these steps after you've completed installation on your Mac:
Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.
Note: Do not physically connect the laptop docking station to your computer until instructed to (Step 7).
Note: Mac OS X will typically save the files to the Downloads folder that is associated with your user account (for example, hard_drive_name\Users\your_name\Downloads).
Note: Installation might take several seconds to complete. During the installation your display might flicker; this is normal. Once the installation has completed you will see your Macintosh desktop extended to any connected monitors.
To install the DisplayLink Manager app, please follow these steps:
If the displays still do not work, please review these points:
DisplayLink powered USB video adapters and docking stations are not compatible with any MacBook running macOS 10.13.4 - 10.13.6. If a system has updated to macOS 10.13.4, 10.13.5, or 10.13.6, upgrading to macOS 10.14 (Mojave) is an option for users to restore DisplayLink functionality.
At this time, the DisplayLink compatibility issue also affects any 2018 MacBook Pro laptops with an Intel Coffee Lake CPU running macOS 10.14. Please see the DisplayLink site for a driver download workaround. This workaround will force AirPlay to extend or mirror one USB display.
For alternative product recommendations including our catalog of Thunderbolt™ products, connect with our Technical Advisory team at the bottom of our Support page.
Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:
If the display connected through your USB display adapter does not wake up after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 8 / 10
Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.
Sometimes an on-board network interface card (NIC) conflicts with a new NIC. In these cases it is best to disable the on-board NIC.
The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible. To do this, consult your motherboard manual.
You can also disable any NIC in Windows. Here is how you do this:
First click Start, or, in Windows 10 and 8, hold down the Windows key and press X. Then click Control Panel.
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP
When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
Video cables
Video source
Video destination
Laptop docking station
USB peripherals
Ethernet connection
To test your setup components, try the following:
Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.
Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.
If the device is listed with an error, reinstall the drivers following the instructions on the website.
Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.
Check to see if the monitor is being detected by Windows.
For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.
When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.
When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.
If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted.
To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.
Internet Explorer 9 and later
Note: Earlier versions of Internet Explorer do not use hardware acceleration.
Mozilla Firefox
Google Chrome
Microsoft Office 2013 / 2010
Windows 10 / 8
Windows 7 / Vista
Windows XP
To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution and refresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to set the monitor to work at 30Hz.
To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.1. For more information about how to change your monitor settings, refer to the website of the manufacturer of your monitor.
To confirm that Windows detects your USB device, complete the following:
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
To confirm that the Mac OS detects your USB device, complete the following:
You may need to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
Whether this device works with the Chrome OS™ operating system or not depends on the version of the Chrome OS operating system that you’re running and the model of the Chromebook™ notebook computer that you’re using.
Existing DisplayLink® enabled USB 3.0 products natively support Chrome OS build version R55 and later, but not all Chromebook notebook computers running build version R55 and later natively support DisplayLink. Support for DisplayLink is being rolled out to Chromebook notebook computers in a series of releases. To see the build version of the Chrome OS operating system that supports DisplayLink and corresponds to the model of the Chromebook notebook that you’re using, view the following knowledge base article on the DisplayLink website: http://support.displaylink.com/knowledgebase/articles/891030.
No, you cannot use this docking station to charge a connected laptop computer.
To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.
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