Product ID: DK30A2DH
This dual-4K docking station offers wide flexibility in setting up your workstation, working with both USB-C and USB-A port laptops and supporting multiple combinations of Ultra HD 4K DisplayPort and HDMI monitors.
Ideal for highly detailed graphics applications, this dual-4K 60Hz docking station enhances your productivity by expanding the display capabilities of your laptop across two Ultra HD 4K monitors. The laptop docking station works with DisplayLink® to support high-resolution monitors, enabling two full 4K 60Hz displays from a single USB connection.
With the dual-4K dock, connect:
The USB 3.0 docking station supports USB-C and USB-A enabled Mac and Windows laptops. This means you can connect newer USB-C or Thunderbolt™ 3 laptops or extend the life of legacy USB 3.0 (Type-A) laptops.
This USB-A & USB-C dock lets you transform your Mac or Windows laptop into a full workstation with six USB 3.0 (Type-A) ports, a Gigabit Ethernet port, and separate 3.5 mm audio and microphone ports for multiple audio connections, all using a single cable.
To add laptop charging support for USB-C-equipped laptops, simply add the StarTech.com HB30C1A1CPD* USB to USB-C adapter.
DK30A2DH is backed by a StarTech.com 3-year warranty and free lifetime technical support.
*Note: USB-C type power adapter is required in conjunction with the HB30C1A1CPD to charge a USB-C laptop.
Warranty Information | Warranty | 3 Years |
---|---|---|
Connector(s) | 2 - Connector Type(s) | DisplayPort (20 pin) |
HDMI (19 pin) | ||
1 - Connector Type(s) | USB Type-C (24 pin) USB 3.0 (5Gbps) | |
RJ-45 | ||
6 - Connector Type(s) | USB 3.1 USB Type-A (9 pin, Gen 1, 5 Gbps) | |
1 - Connector Type(s) | 3.5 mm Mini-Jack (3 Position) | |
3.5 mm Mini-Jack (4 Position) | ||
Environmental | Operating Temperature | 0°C to 40°C (32°F to 104°F) |
Storage Temperature | -10°C to 70°C (14°F to 158°F) | |
Humidity | 10~90% RH | |
Hardware | 4K Support | Yes |
Fast-Charge Port(s) | No | |
Displays Supported | 2 | |
Bus Type | USB-C | |
USB 3.0 | ||
Industry Standards | IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0/1.1 |
|
Chipset ID | DisplayLink - DL-6950 VIA/VLI - VL813 |
|
Indicators | 1 - LED Indicators | Power |
Packaging Information | Shipping (Package) Weight | 851 g [30,0 oz] |
Package Length | 31,8 cm [12,5 in] | |
Package Width | 13 cm [5,1 in] | |
Package Height | 52 mm [2,0 in] | |
Performance | Maximum Data Transfer Rate | 5 Gbps (USB 3.0) 2 Gbps (Ethernet; Full-Duplex) |
Maximum Digital Resolutions | Single display - DisplayPort - 4096 x 2160 @ 60Hz / 3840 x 2160 @ 60Hz Single Display - HDMI - 4096 x 2160 @ 60Hz / 3840 x 2160 @ 60Hz Dual displays - DisplayPort and HDMI - 4096 x 2160 @ 60Hz / 3840 x 2160 @ 60Hz |
|
Type and Rate | USB 3.0 - 5 Gbit/s | |
UASP Support | Yes | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Full Duplex Support | Yes | |
Physical Characteristics | Color | Black & Silver |
Material | Aluminum and Plastic | |
Cable Length | 100 cm [39,4 in] | |
Product Length | 22,6 cm [8,9 in] | |
Product Width | 87 mm [3,4 in] | |
Product Height | 28 mm [1,1 in] | |
Weight of Product | 301 g [10,6 oz] | |
Power | Power Source | AC Adapter Included |
Input Voltage | 100 - 240 AC | |
Input Current | 1 A | |
Output Voltage | 20V DC | |
Output Current | 2 A | |
Center Tip Polarity | Positive | |
Plug Type | N | |
Power Consumption (In Watts) | 40W | |
Software | OS Compatibility | Windows®️ 2000, XP, Vista, 7, 8, 8.1, 10 macOS 10.6 - 10.12, 10.14 - 10.15, 11.0 Ubuntu 18.04, 20.04 Chrome OS™️ v55+ |
Special Notes / Requirements | System and Cable Requirements | A host laptop with an available USB-C port or a USB-A port. |
Note | USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps. | |
A USB-C to USB-C cable and a USB-C to USB-A cable are included. | ||
4K resolution is supported on both video ports. A 4K-capable DisplayPort or HDMI display is required to achieve 4Kx2K resolution | ||
DisplayLink docking stations and video adapters support more than one external display on Apple's M1-based Mac. Requires driver installation. Please contact StarTech.com support for a recommendation based on your specific setup. | ||
What's in the Box | 1 - Included in Package | docking station |
1 m USB-C to USB-A cable | ||
1 m USB-C to USB-C cable | ||
universal power adapter (NA/JP, UK, EU, ANZ) | ||
quick-start guide |
Create high-resolution 4K x 2K connections with HBR2 support between your DisplayPort equipped devices
Laptop Docking Station | Mac & Windows® | HDMI & DVI | DVI to VGA Adapter
Create high-resolution 4K x 2K connections with HBR2 support between your DisplayPort equipped devices
Create feature-rich HDMI connections that are certified to be error-free
Create feature-rich HDMI connections that are certified to be error-free
Create feature-rich HDMI connections that are certified to be error-free
Turns a 3.5mm audio output port into two distinct ports – one 3.5mm headphone jack and one 3.5mm microphone port
Save space and neatly mount your docking station, thin client or USB hub to a VESA mount, behind your monitor, or under your desk
Dual-Monitor Mount | Low-Profile Base | Steel & Aluminum | For up to 24" Monitors
Increase productivity and free up space by mounting two monitors, stacked, with this attractive desktop stand
Monitor Mount | Desk/Grommet Mount | Height Adjustable | For 12” to 24” Monitors
Monitor Mount | Height Adjustable | Horizontal or Vertical Setup | Tool-less Assembly
Monitor Mount | Desk/Grommet Mount | Height Adjustable | For up to 27” Monitors
Increase productivity by mounting two monitors up to 32", with full-motion articulation
Spare or Replacement DC Power Supply | 20 Volts | 2 AMPS | Type-N Barrel
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.
To allow the software, follow these steps after you've completed installation on your Mac:
Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.
Note: Do not physically connect the USB laptop docking station to your computer until you are instructed to (Step 6).
Note: Installation may take several seconds to complete. During the installation your display might flicker. This is normal. Once the installation is complete you will see your Windows desktop extended to the additional monitor(s).
Note: Do not physically connect the laptop docking station to your computer until instructed to (Step 7).
Note: Mac OS X will typically save the files to the Downloads folder that is associated with your user account (for example, hard_drive_name\Users\your_name\Downloads).
Note: Installation might take several seconds to complete. During the installation your display might flicker; this is normal. Once the installation has completed you will see your Macintosh desktop extended to any connected monitors.
To install the DisplayLink Manager app, please follow these steps:
If the displays still do not work, please review these points:
DisplayLink powered USB video adapters and docking stations are not compatible with any MacBook running macOS 10.13.4 - 10.13.6. If a system has updated to macOS 10.13.4, 10.13.5, or 10.13.6, upgrading to macOS 10.14 (Mojave) is an option for users to restore DisplayLink functionality.
At this time, the DisplayLink compatibility issue also affects any 2018 MacBook Pro laptops with an Intel Coffee Lake CPU running macOS 10.14. Please see the DisplayLink site for a driver download workaround. This workaround will force AirPlay to extend or mirror one USB display.
For alternative product recommendations including our catalog of Thunderbolt™ products, connect with our Technical Advisory team at the bottom of our Support page.
Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:
When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
Video cables
Video source
Video destination
Laptop docking station
USB peripherals
Ethernet connection
To test your setup components, try the following:
Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.
Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.
If the device is listed with an error, reinstall the drivers following the instructions on the website.
Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.
Check to see if the monitor is being detected by Windows.
For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.
When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.
When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.
If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted.
To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.
Internet Explorer 9 and later
Note: Earlier versions of Internet Explorer do not use hardware acceleration.
Mozilla Firefox
Google Chrome
Microsoft Office 2013 / 2010
Windows 10 / 8
Windows 7 / Vista
Windows XP
To arrange extended displays on Windows 10, complete the following.
To arrange extended displays on macOS, complete the following.
No, you cannot use this docking station to charge a connected laptop computer.
To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.
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