Product ID: TB3DK2DPWUE
This Thunderbolt™ 3 dock is the first docking station to use revolutionary Thunderbolt 3 technology. Plus, it’s the first dock available that supports two 4K Ultra HD displays.
The high-quality dock merges performance with simplicity, to create a single-cable solution that caters to creative professionals such as video producers, graphic and web designers, engineers, architects, and many more.
You can quickly integrate the dock into your workspace and boost your productivity. With up to 40Gbps of throughput, you can add extra displays to your laptop, access files faster, and reduce waiting, so you can accomplish more in the same amount of time.
It’s the fastest connection available, and it supports multiple video channels and data, without impacting system performance. It’s easy to access and edit large uncompressed files such as videos and images on the fly, making it ideal for dynamic on-site production.
If you need a larger, higher-resolution viewing area, this dock can help. It’s one of the first docking stations to support two 4K Ultra HD displays, so it’s perfect for anyone working with high-bandwidth or graphics-intensive multimedia. And, unlike most traditional docking stations, the Thunderbolt 3 dock supports 4K resolutions (3840 x 2160p or 4096 x 2160p) at up to 60Hz when you use a single Thunderbolt 3 display. With a faster 60Hz refresh rate, your 4K content is delivered in stunning detail, even when you’re running resource-demanding applications.
You can extend your desktop onto two 4K monitors and stream independent content to each display. This makes it easier to multitask when you’re working with high-definition video, CAD drawings, medical imagery, or other complex work. Creative professionals can be more productive with the freedom to edit 4K video on one display, with a full-size video preview on the second 4K display.
Using a single cable and a single port on your laptop, you can transform your Windows laptop into a full-size workstation with access to new and legacy technologies through a number of different port types. The dock is ideal for virtually all Windows based Thunderbolt 3 equipped laptops such as the Dell™ Precision, Dell XPS, Asus Zenbook Pro Ux501vw, HP Zbook 15 G3, and Lenovo P50.
The dock features two Thunderbolt 3 USB-C ports for connecting to Thunderbolt devices and other peripherals that use the USB-C connector, as well as DisplayPort video output. For dual 4K video capability, you can use a 4K capable video adapter to connect a second 4K display to one of the dock’s Thunderbolt 3 USB-C peripheral ports.
You can keep your mobile device charged and ready to go using the dock’s convenient, always-on USB fast-charge and sync port (compliant with USB Battery Charging Specification 1.2). Plus, it offers a variety of other connections that are often missing from port-limited laptops, such as an extra USB-C port (5Gbps - data only), and a Gigabit Ethernet port.
With three total USB 3.0 ports, you have plenty of ports to connect modern and legacy devices. (USB 3.0 is also known as USB 3.1 Gen 1). Now, you can rest assured knowing you’re ready for the current and next generation of universal connectivity.
The rear-panel DP and USB-C port can be used with dual monitors that support lower resolutions, such as 4K 30Hz or 1080p. Now you can connect dual monitors using new and legacy displays. StarTech.com offers a variety of USB-C video adapters, such as HDMI and VGA.
Maximum Supported Resolutions*
Video Output Configuration |
Max DisplayPort Resolution |
Max Thunderbolt 3 USB-C Resolution |
---|---|---|
DisplayPort and Thunderbolt 3 USB-C |
3840 x 2160p or 4096 x 2160p |
3840x 2160p or 4096 x 2160p |
DisplayPort |
3840 x 2160p or 4096 x 2160p |
N/A |
Thunderbolt 3 USB-C |
N/A |
3840 x 2160p or 4096 x 2160p |
Thunderbolt 3 USB-C Daisy Chain |
N/A |
Dependent on the number of Thunderbolt 3 displays |
*Lower resolutions are also supported. |
The TB3DK2DPWUE features a rugged aluminum casing, and is backed by a StarTech.com 3-year warranty and free lifetime technical support.
Note: This docking station will not charge your host laptop
Your computer’s Thunderbolt 3 ports might not function properly until you update one or more of the following on your computer:
• BIOS
• Thunderbolt firmware
• Thunderbolt 3 controller drivers
• Thunderbolt 3 software
The required updates will vary depending on your computer.
For an up-to-date list of affected computers and instructions, visit http://thunderbolttechnology.net/updates. If your manufacturer isn’t listed on the Thunderbolt website, contact your manufacturer.
Warranty Information | Warranty | 3 Years |
---|---|---|
Connector(s) | 2 - Connector Type(s) | Thunderbolt™ 3 USB-C (24-pin) (40Gbps) |
1 - Connector Type(s) | DisplayPort (20 pin) | |
USB Type-C (24 pin) USB 3.0 (5Gbps) | ||
USB 3.0 A (Fast-Charge, 9 pin) | ||
USB Type-A (9 pin) USB 3.0 (5 Gbps) | ||
2 - Connector Type(s) | 3.5 mm Mini-Jack (3 Position) | |
1 - Connector Type(s) | RJ-45 | |
Environmental | Operating Temperature | 5°C to 40°C (41°F to 104°F) |
Storage Temperature | -40°C to 70°C (-40°F to 158°F) | |
Humidity | 5~95% RH (Non-condensing) | |
Hardware | 4K Support | Yes |
Fast-Charge Port(s) | Yes | |
Displays Supported | 2 | |
Bus Type | Thunderbolt 3 | |
Industry Standards | Thunderbolt 3 USB Battery Charging Specification Rev. 1.2 IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0 and 1.1 |
|
Chipset ID | Intel - Alpine Ridge DSL6540 Fresco - FL1100EX Texas Instruments - PCM2912A Intel - WGI210AT Texas Instruments - TPS65982 |
|
Packaging Information | Shipping (Package) Weight | 1,4 kg [3,0 lb] |
Package Length | 25 cm [9,8 in] | |
Package Width | 13,4 cm [5,3 in] | |
Package Height | 11,4 cm [4,5 in] | |
Performance | Maximum Data Transfer Rate | 40 Gbps (Thunderbolt 3) 10 Gbps (USB 3.1 Gen 2) 5 Gbps (USB 3.0) 2 Gbps (Ethernet; Full-Duplex) |
Maximum Digital Resolutions | Single display - DisplayPort - 4096 x 2160p / 3840 x 2160p Single display - Thunderbolt 3 USB-C - 4096 x 2160p / 3840 x 2160p Dual displays - DisplayPort - 4096 x 2160p / 3840 x 2160p - and Thunderbolt 3 USB-C - 4096 x 2160p / 3840 x 2160p |
|
Type and Rate | Thunderbolt 3 - 40 Gbit/s | |
UASP Support | Yes | |
Compatible Networks | 10/100/1000 Mbps | |
Auto MDIX | Yes | |
Full Duplex Support | Yes | |
Physical Characteristics | Color | Gray and Black |
Material | Aluminum and Plastic | |
Cable Length | 52 cm [20,5 in] | |
Product Length | 22 cm [8,7 in] | |
Product Width | 80 mm [3,1 in] | |
Product Height | 27 mm [1,1 in] | |
Weight of Product | 442 g [15,6 oz] | |
Power | Power Source | AC Adapter Included |
Input Voltage | 100 - 240 AC | |
Input Current | 1.5 A | |
Output Voltage | 12V DC | |
Output Current | 6 A | |
Center Tip Polarity | Positive | |
Plug Type | N | |
Power Consumption (In Watts) | 72 | |
Software | OS Compatibility | Windows® 10 (32-bit or 64-bit), 8 / 8.1 (32-bit or 64-bit), 7 (32-bit or 64-bit) |
Special Notes / Requirements | System and Cable Requirements | Thunderbolt 3 equipped computer with a Thunderbolt 3 port - Windows only. |
The docking station does not support Mac or Linux operating systems. | ||
Note | This docking station will not charge your host laptop. | |
A 4K-capable display is required to achieve 4K x 2K resolution (4K is also known as 4K x 2K). | ||
Certain monitors may be limited to 4K at 30Hz when connecting through DisplayPort. These monitors include the following models: Dell P2715Q, Viewsonic VX2475Smhl-4K, Philips 288P6LJEB, LG 31MU97C-B, Asus PB287Q (these models will need to be set to 4K at 30Hz). | ||
When connecting a display to one of the Thunderbolt 3 USB-C ports, a USB-C video adapter may be required depending on the input of your display. | ||
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps. USB 3.1 Gen 2 offers speeds up to 10Gbps. | ||
The DisplayPort output port on this dock does not support MST. | ||
What's in the Box | 1 - Included in Package | Thunderbolt™ 3 dual-4K docking station for laptops |
Thunderbolt 3 cable - 40Gbps - 0.5m | ||
universal power adapter | ||
2 - Included in Package | power cords (EU/UK) | |
1 - Included in Package | instruction manual |
USB Type-C™ to HDMI Converter | Thunderbolt™ 3 Compatible | DP Alt Mode
Connect your MacBook, Chromebook or laptop with USB Type-C to a VGA monitor or projector
USB Type-C™ to HDMI Converter | Thunderbolt™ 3 Compatible | DP Alt Mode
Connect your MacBook, Chromebook or laptop with USB Type-C to a VGA monitor or projector
Use first-generation Thunderbolt and Thunderbolt 2 devices with your new Thunderbolt 3 computer
Create high-resolution 4K x 2K connections with HBR2 support between your DisplayPort equipped devices
Provide four times the data transfer speed of any other cable type, enable dual 4K 60Hz video, and power your devices with a single cable
Connect your USB Type-C devices
Connect two 3.5" SATA III hard drives to your computer through USB 3.0 with UASP in a RAID array, and charge or connect USB devices with the built-in 2-port USB 3.0 fast charge hub
Turn a USB Type-C port on your laptop into three USB Type-A charge-and-sync ports (5Gbps) and one USB Type-C port
Turn a USB Type-C port on your laptop into three USB Type-A ports (5Gbps) and one USB Type-C port
Charge and Sync your Apple® Lightning-equipped devices with reduced clutter
USB Type-C™ Video Adapter Cable | Thunderbolt™ 3 Compatible
USB Type-C™ Video Adapter Cable | Thunderbolt™ 3 Compatible
Connect a VGA monitor to a DisplayPort-equipped PC
Connect a DVI monitor to a single-mode DisplayPort output from your computer
Connect a DVI monitor to a single-mode DisplayPort output from your computer
Connect your HDMI® monitor or HDTV to a DisplayPort® equipped computer
Connect a DisplayPort-equipped PC to a DVI display, with an active 6ft cable
Eliminate excess cable clutter with a short 3ft DisplayPort to DVI active adapter
Connect your HDMI® monitor or HDTV to a DisplayPort® equipped computer
Eliminate clutter by connecting your PC directly to an HDMI display using this short cable
Connect your DVI monitor to a DisplayPort equipped computer
Connect your PC to a VGA display and a discrete 3.5mm audio output
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Sometimes an on-board network interface card (NIC) conflicts with a new NIC. In these cases it is best to disable the on-board NIC.
The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible. To do this, consult your motherboard manual.
You can also disable any NIC in Windows. Here is how you do this:
First click Start, or, in Windows 10 and 8, hold down the Windows key and press X. Then click Control Panel.
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP
If you set your display to [email protected] and connect a display to the DisplayPort output on the laptop docking station, your display may flicker. This issue only affects certain monitors and is a result of an interoperability issue between the hardware used in the display and the docking station. This issue is not specific to StarTech.com docking stations.
To resolve this issue, try any of the following:
If your computer is not detecting your Thunderbolt™ 3 device, try the following:
For more information about how to update the software, firmware, drivers, and BIOS or UEFI, refer to the website of the manufacturer of the Thunderbolt 3 host device. The following website includes links to some of the manufacturers of Thunderbolt 3 host devices: https://thunderbolttechnology.net/updates. If the manufacturer of your host device is not listed, you should contact the manufacturer or refer to their website for more information.
For more information about how to check which version of the Thunderbolt software and firmware you are currently using, see the following FAQ: https://www.startech.com/faq/thunderbolt-3-check-software-firmware.
For more information about Thunderbolt 3 host system and motherboard compatibility, refer to the Thunderbolt 3 Compatibility and Troubleshooting guide.
If you are only getting a single display to work with your Thunderbolt™3 device, make sure that your Thunderbolt 3 host device can support two separate DisplayPort lines over Thunderbolt 3.
While Thunderbolt 3 supports dual monitors over a single connection, not all Thunderbolt 3 host devices are designed to meet this requirement. If your Thunderbolt 3 host device does not meet this requirement, you cannot troubleshoot this issue with software, firmware, or driver updates, and you cannot use this device to achieve dual displays over Thunderbolt 3. If you are not sure whether your Thunderbolt 3 host device supports dual monitors, contact your Thunderbolt 3 host device manufacturer.
If you confirmed that your Thunderbolt 3 host device does support dual monitors and you are only seeing a single display, see the following FAQ: https://www.startech.com/faq/thunderbolt-3-update-software-firmware.
For more information about Thunderbolt 3 host system and motherboard compatibility, refer to the Thunderbolt 3 Compatibility and Troubleshooting guide.
When you connect a Thunderbolt™ device to any Windows operating system that can support Thunderbolt 3, a pop-up message appears. To use your Thunderbolt 3 device do one of the following:
Caution! If you select Do Not Connect, only video will pass through on your Thunderbolt 3 device.
If you accidentally set a Thunderbolt™3 device to not connect to your computer when prompted by the system, you can force the software to prompt you again for authentication. To do so, complete the following:
If you receive an error message that your Thunderbolt device is not certified for PC use, try the following to resolve the issue:
To use a Thunderbolt 3 adapter to output to a display at 60Hz, your monitor must support the refresh rate and you need to set the monitor to work at 60Hz. By default, most monitors are set to DP1.1, which will not work with this Thunderbolt 3 device when you use a display at 60Hz. In most cases, you need to set your monitor's DisplayPort settings to DP1.2.
To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.2. For more information about changing your monitor settings, refer to the website of the manufacturer of your monitor.
To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution and refresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to set the monitor to work at 30Hz.
To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.1. For more information about how to change your monitor settings, refer to the website of the manufacturer of your monitor.
To confirm that Windows detects your USB device, complete the following:
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
To check which version of the Thunderbolt™ software, NVM firmware, and drivers you are running, do the following:
Review the versions of the software package, NVM firmware, PD firmware, and drivers. If you are not running the latest versions, navigate to the manufacturer’s website and download the latest versions.
When you connect a Thunderbolt™ device to any Windows operating system that can support Thunderbolt 3, a pop-up message appears. To use your device, complete the following:
If you accidentally set your Thunderbolt device to Do Not Connect in step three above, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-denied-authentication.
If you accidentally set a Thunderbolt™3 device to not connect to your computer when prompted by the system, you can force the software to prompt you again for authentication. To do so, complete the following:
You can use the Thunderbolt™ software to manage your Thunderbolt 3 devices on a computer running a version of Windows. To manage your Thunderbolt 3 devices, complete the following:
Thunderbolt™ 3 is the latest version of the Thunderbolt standard for connecting computers and electronic devices. It is capable of the following:
Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is important to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.
To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol (shown below). USB-C devices do not include this symbol. For more information about USB-C, see the following FAQ: https://www.startech.com/faq/usb-c-port-capabilites.
Thunderbolt symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT3MMXM.B.jpg.
If you use an adapter, Thunderbolt 3 host connections are compatible with Thunderbolt 1 and Thunderbolt 2 devices. You can use the StarTech.com TBT3TBTADAP to make a Thunderbolt 3 host connections backwards compatible.
Thunderbolt 3 devices are not backwards compatible with Thunderbolt 1 and Thunderbolt 2 host connections.
Although the Thunderbolt™ 3 standard is capable of data transfer speeds up to 40Gbps, not every cable can support this bandwidth. For example, cables over a certain length or made with certain materials are only capable of data transfer speeds up to 20Gbps.
To confirm the capability of your Thunderbolt 3 cable, refer to the information provided by the manufacturer. StarTech.com lists the capabilities of the Thunderbolt 3 cables on the individual product pages.
There are two different Thunderbolt 3 cable symbols: the 20Gbps symbol and the 40Gbps symbol. The 20Gbps symbol is composed of the Thunderbolt 3 symbol, and the 40Gbps symbol is composed of the Thunderbolt 3 symbol and the number three. These images are shown below.
Thunderbolt 3 uses the USB-C connector, but not all host connections, cables, and devices with a USB-C connector support Thunderbolt 3. This means that a USB-C device is compatible with a Thunderbolt 3 host connection, but a Thunderbolt 3 device is not compatible with a USB-C host connection. Therefore, it is important to know whether you have a USB-C or a Thunderbolt 3 host, cable, or device.
To determine if your component is a Thunderbolt 3 device, look for the Thunderbolt 3 symbol (shown below). USB-C devices do not include this symbol. For more information about USB-C, see the following FAQ: http://www.startech.com/faq/usb-c-port-capabilites.
Thunderbolt symbol: https://sgcdn.startech.com/005329/media/products/gallery_large/TBLT3MMXM.B.jpg.
No, you cannot use this device to increase the maximum number of displays that a video card supports. For example, if your video card only supports up to three displays and you add this device to your setup, your display limit is still three displays.
If you have connected more than one of this device to the same computer and are experiencing display issues, you should make sure that your video card can support the number of displays that you are using in your setup.
Check out our review guidelines.