StarTech.com

Triple-Monitor Docking Station for Laptops - USB 3.0

Create an Ultra HD workstation with four displays, by adding three external monitors to your laptop

Product ID: USB3DOCKH2DP

  • Improve your productivity, dual-chipsets support three monitors, including a 4K display — 2x DisplayPort, 1x HDMI
  • Upgrade your workstation to 4K Ultra HD (3840 x 2160p), one DisplayPort connection supports 4K resolution
  • Connect up to 12 peripherals, including five USB 3.0 devices, USB fast-charge and sync, and dual audio
View More
  • Always-on USB fast-charge port charges devices without a laptop connection and supports USB Battery Charging Specification 1.2
  • Universal compatibility, works with virtually all USB 3.0 equipped laptop brands
  • Dual-audio input and output — side-panel 3.5mm 4-position TRRS headset port, plus rear-panel headset and microphone ports
  • Gigabit Ethernet RJ45 Port with Wake-on-LAN (WOL) support
  • Supports DisplayPort 1.2
  • Small and flat footprint provides an elevated typing surface when tucked under your laptop
  • Includes a USB 3.0 host cable
  • Supports Windows, Mac, and Chrome OS
281,99 € EUR exc VAT
338,39 € EUR inc VAT
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Overview

This triple-video docking station for laptops merges cutting-edge technology and high-quality hardware with innovative design elements. It’s one of the first universal laptop docking stations to support three external displays.

When coupled with your laptop display, the docking station makes it easy to create a high-performance, high-resolution workstation with four displays in total, including one 4K DisplayPort™ display.

Triple-video docking station in a creative design office and connected to three external displays

With its expanded display presence, this specialty docking station is ideal for a wide range of applications. It offers a fast and easy way to maximize your laptop’s workable screen space, which is perfect for graphic and web designers, animators, financial analysts and more.

A four-display workstation helps you get more done

The triple-video docking station uniquely integrates two video chipsets, making it possible to connect one HDMI® and two DisplayPort monitors to your laptop. With four total displays, you can manage several programs at once and avoid the nuisance of minimizing or rearranging windows. Plus it delivers 4K cinema resolution to the first DisplayPort monitor.

This versatile docking station boosts your workflow with minimal impact on your budget, and it connects to your laptop or Windows based tablet through just one USB 3.0 (also known as USB 3.1 Gen 1 - 5Gbps) cable.

Triple-video docking station for laptops connected to a laptop and three monitors

4K Ultra HD delivers ultimate display potential

Why sacrifice image quality for display quantity? This top-of-the-line docking station offers the best of both worlds. It features three video ports, including a DisplayPort connection that supports 4K x 2K (3840 x 2160p - 30Hz) Ultra HD resolution.

The docking station offers an enhanced method of upgrading the display capabilities of your computer. While many laptop docks offer two video outputs, they often don’t support three external displays, or Ultra High Definition.

The full-featured dock delivers crystal-clear image quality without sacrificing the total number of external monitor connections, which is ideal for highly detailed and graphically intense applications.

Triple-video laptop docking station connected to three displays, including one display at 4K UltraHD resolution

Plenty of ports gives you everything you need

This triple-video docking station lets you connect up to 12 peripherals, to transform your laptop into a powerful, full-sized workstation.

The dock also makes it easy to quickly charge your mobile devices, using the always-on fast-charge port. Plus, with five USB 3.0 ports, a headset jack, separate 3.5mm audio and microphone ports, as well as an RJ45 Gigabit Ethernet port, you have all the connections you need with no complications or extra costs.

Unlike some docks, this easy-to-use docking station offers seamless, error-free driver installation that will have you up and running fast.

Triple-video laptop dock fast-charging a tablet using the side USB fast-charge port

Universally supported

Unlike some proprietary docking stations designed only to work with specific laptop models, this universal laptop dock works with multiple brands. All you need is your laptop’s USB 3.0 port and you can be up and running quickly. With universal support, you can use this dock with different laptops now, or in the future.

The USB3DOCKH2DP is backed by a StarTech.com 3-year warranty and free lifetime technical support.

Maximum Supported Resolutions*

Video Output Configuration

Max DisplayPort Resolution
(Video 1)

Max HDMI Resolution
(Video 2)

Max DisplayPort Resolution
(Video 3)

DisplayPort 1
(Single Display)

3840 x 2160p (4K)

N/A

N/A

DisplayPort 2
(Single Display)

N/A

N/A

2560 x 1600p

HDMI
(Single Display)

N/A

2560 x 1440p

N/A

DisplayPort 1 and HDMI
(Two Displays)

3840 x 2160p (4K)

2560 x 1440p

N/A

DisplayPort 2 and HDMI
(Two Displays)

N/A

2048 x 1152p

2048 x 1152p

DisplayPort 1 and DisplayPort 2
(Two Displays)

3840 x 2160p (4K)

N/A

2560 x 1600p

DisplayPort 1, DisplayPort 2, HDMI
(Three Displays)

3840 x 2160p (4K)

2048 x 1152p

2048 x 1152p

*Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p.

Applications

Ideal for professionals who work with highly detailed graphics, including graphic and web designers, animators, or engineers (CAD)

Scale your desktop across four displays — perfect for government, finance, marketing and sales environments

Expand the connectivity of your laptop — compatible with Ultrabook, MacBook, Microsoft® Surface™ Pro 3, Lenovo® Yoga, and other Windows based tablets

Take full advantage of three monitors and Ultra HD technology, even if your laptop video card doesn't natively support it

Technical Specifications

Warranty Information
Warranty 3 Years
Hardware
4K Support Yes
Bus Type USB 3.0
Chipset ID DisplayLink - DL-5910
VIA/VLI - VL812
Displays Supported 3
Fast-Charge Port(s) Yes
Industry Standards USB Battery Charging Specification Rev. 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0/1.1
Performance
Auto MDIX Yes
Compatible Networks 10/100/1000 Mbps
Full Duplex Support Yes
Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions 3840 x 2160 @ 30Hz (DisplayPort Video 1 - Single Display)

2560 x 1600 (DisplayPort Video 3 - Single Display)

2560 x 1440 (HDMI - Single Display)

Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p.

Please see the manual for supported resolutions when using different combinations of displays (up to three external displays).
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Connector(s)
Connector Type(s) 2 - DisplayPort (20 pin) Female
1 - HDMI (19 pin) Female
1 - USB 3.0 A (Fast-Charge, 9 pin, SuperSpeed) Female
4 - USB Type-A (9 pin) USB 3.0 Female
1 - RJ-45 Female
1 - 3.5 mm Mini-Jack (4 Position) Female
2 - 3.5 mm Mini-Jack (3 Position) Female
1 - USB Type-B (9 pin) USB 3.0 Female
1 - Security Lock Slot Female
Software
OS Compatibility Windows® 7, 8, 8.1, 10
Mac OS® 10.8 to 10.13
Chrome OS v55+
Special Notes / Requirements
Note 4K resolution is supported on the DisplayPort Video 1 port only. A 4K-capable DisplayPort display is required to achieve 4Kx2K resolutions
If connected to a USB 2.0 host port, or if using a USB 2.0 host connection cable, performance may be limited (USB 3.0 host cable included)
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps
System and Cable Requirements USB-enabled computer with an available USB 3.0 port
Indicators
LED Indicators 1 - Link (Green)
1 - Activity (Amber)
Power
Center Tip Polarity Positive
Input Current 1.5 A
Input Voltage 100 ~ 240 AC
Output Current 6.5 A
Output Voltage 5 DC
Plug Type N
Power Consumption (In Watts) 32.5
Power Source AC Adapter Included
Environmental
Humidity 0~90% RH
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -10°C to 80°C (14°F to 176°F)
Physical Characteristics
Color Black & Silver
Enclosure Type Plastic
Product Height 34 mm [1.3 in]
Product Length 270 mm [10.6 in]
Product Weight 378 g [13.3 oz]
Product Width 82 mm [3.2 in]
Packaging Information
Shipping (Package) Weight 1085 g [38.3 oz]
What's in the Box
Included in Package 1 - triple-video laptop docking station
1 - 3.3 ft [1 m] USB 3.0 host cable
1 - universal power adapter (NA/EU/UK/AU)
1 - instruction manual

Compatibility

View full OS compatibility
Windows® 7, 8, 8.1, 10
Mac OS® 10.8 to 10.13
Chrome OS v55+

Certifications

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Accessories

Product Support

Frequently Asked Questions

Before You Buy

No, you cannot use this docking station to charge a connected laptop computer.

To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.

Installation

Note: Do not physically connect the USB laptop docking station to your computer until you are instructed to (Step 6).

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

    Note: Windows will typically save the files to the Downloads folder associated with your user account (for example, C:\Users\your_name\Downloads).
     
  2. Once the download is complete, extract the files from the zip folder. Right-click the DisplayLink.zip or DisplayLinkDock.zip file, select Extract All and follow the on-screen instructions.
  3. Select the appropriate folder for your operating system.
  4. Right-click Setup.exe. 
  5. Click Run as Administrator.

    Note: If the Run as Administrator option is not available, you may be attempting to run the installer from within the zipped file. Please extract the files using the instructions in Step 2.
     
  6. Follow the on-screen prompts to install the device drivers and software. Restart the computer either when prompted, or when the installer disappears.
  7. Connect any video cables from your display(s) to the video port(s) on the docking station. 
  8. Once Windows has restarted, connect the docking station to your computer.
  9. Your computer will automatically complete the driver installation.

Note: Installation may take several seconds to complete. During the installation your display might flicker. This is normal.  Once the installation is complete you will see your Windows desktop extended to the additional monitor(s).

How to

To confirm that Windows detects your expansion card, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that the Mac OS detects your expansion card, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your expansion card is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Troubleshooting

If the display connected through your USB display adapter does not wake up after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.

Windows 8 / 10

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop Docking Station

  • USB peripherals

  • Ethernet Connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

  1. Click the Start button.
  2. Open Control Panel.
  3. Click Network and Internet.
  4. Click Internet Options.
  5. Click the Advanced tab.
  6. Browse to the Accelerated graphics screen.
  7. Select the Use software rendering instead of GPU rendering check box.
  8. Click Apply.
  9. Restart your computer.

Mozilla Firefox

  1. Open Firefox.
  2. Press the Alt key.
  3. Click Tools and Options.
  4. Click the Advanced icon.
  5. Click the General tab.
  6. Under Browsing, clear the Use hardware acceleration when available check box.
  7. Click the OK button.
  8. Restart your web browser.

Google Chrome

  1. Open Google Chrome.
  2. Click the Options icon (it has three horizontal lines on it).
  3. Click Settings.
  4. Click Show advanced settings.
  5. Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
  6. Restart your web browser.

Microsoft Office 2013 / 2010

  1. Open any program in Microsoft Office (for example, Microsoft Word).
  2. Click the File tab.
  3. In the menu on the left side of the screen, click Options.
  4. Click Advanced.
  5. Under Display, select the Disable hardware graphics acceleration check box.
  6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

  1. Press the Windows key +X.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a high-contrast theme.

Windows 7 / Vista 

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

  1. Click the Start button.
  2. Open the Control Panel.
  3. Select Display.
  4. Click the Settings tab.
  5. Click Advanced.
  6. Click the Troubleshooting tab.
  7. Move the Hardware Acceleration slider to None.
  8. Restart your computer.