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Dual Monitor USB 3.0 Docking Station - 6x USB 3.0

Laptop Docking Station | Mac & Windows® | HDMI & DVI | DVI to VGA Adapter

Product ID: DK30ADD

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Connects your Mac or Windows laptop to dual monitors: HDMI + DVI, or HDMI + VGA
Connect more USB devices with 6x USB 3.0 (Type-A) ports including 2x Fast-Charge ports
Add wired network connectivity with the Gigabit Ethernet RJ45 port
DVI to VGA adapter included to connect to a legacy VGA display or projector

197,99 € EUR exc VAT

239,57 € EUR inc VAT

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Where To Buy

Overview

This USB 3.0 docking station for Mac and Windows™ laptops gives you display flexibility and the ports you need to maximize workstation performance. The cost-effective dual-monitor docking station provides many video output options including HDMI®, DVI and VGA (with adapter), and gives you six USB ports for peripherals, including two fast-charge USB ports.

Enhance Productivity with Dual Video

The USB 3.0 dock expands the display capabilities of your Mac or Windows laptop. Set up dual displays by connecting to one HDMI and one DVI monitor. Plus, the laptop docking station includes a DVI to VGA adapter, so you can connect to a legacy VGA monitor.

With the dual-monitor dock, you can connect:

1x HDMI display + 1x DVI display at 2048 x 1152 resolution @ 60Hz
1x HDMI display at 2048 x 1152 resolution + 1x VGA display at 1920 x 1200 resolution @ 60Hz

All the Connections You Need

Transform your laptop into a fully capable workstation. This USB 3.0 dock provides six USB 3.0 (Type-A) ports so you can easily connect your keyboard, external drives and other peripherals, from the single USB 3.0 host connection. Two of the USB 3.0 ports are always-on fast-charge ports, adding charge-and-sync flexibility for up to two mobile devices. The docking station also provides a Gigabit Ethernet port plus a 3.5 mm audio headphone port.

DK30ADD is backed by a StarTech.com 3-year warranty and free lifetime technical support.

Applications

Connect to a wide range of monitors in businesses and institutions

Ideal for shared workspaces in hotels, or for short-term hot desk applications

Add dual video outputs to a laptop, where the video card can’t be replaced

Technical Specifications

Product Numbers

Ingram Micro Netherlands

3985146

Tech Data - Netherlands

4565474

UPC Code

065030871440

Warranty Information
	Warranty	3 Years
Hardware
	4K Support	No
	Bus Type	USB 3.0
	Chipset ID	DisplayLink - DL-3900 VIA/VLI - VL813
	Displays Supported	2
	Fast-Charge Port(s)	Yes
	Industry Standards	USB Battery Charging Specification Rev. 1.2 IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0/1.1
	Interface	USB 3.0
Performance
	Auto MDIX	Yes
	Compatible Networks	10/100/1000 Mbps
	Full Duplex Support	Yes
	Maximum Data Transfer Rate	5 Gbps (USB 3.0) 2 Gbps (Ethernet; Full-Duplex)
	Maximum Digital Resolutions	Dual displays - HDMI + DVI - 2048 x 1152 @ 60Hz Dual displays - HDMI 2048 x 1152 + VGA 1920 x 1200 @ 60Hz
	Type and Rate	USB 3.0 - 5 Gbit/s
	UASP Support	Yes
Connector(s)
	Connector Type(s)	1 - DVI-I (29 pin) Female
		1 - HDMI (19 pin) Female
		2 - USB 3.0 A (Fast-Charge, 9 pin, SuperSpeed) Female
		4 - USB Type-A (9 pin) USB 3.0 Female
		1 - RJ-45 Female
		1 - 3.5 mm Mini-Jack (3 Position) Female
		1 - USB Type-B (9 pin) USB 3.0 Female
Software
	OS Compatibility	Windows® 7, 8, 8.1, 10 macOS 10.10 - 10.12, 10.14
Special Notes / Requirements
	Note	USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps.
		A DVI to VGA adapter is included.
	System and Cable Requirements	A host laptop with an available USB-A port.
Indicators
	LED Indicators	1 - Power
Power
	Center Tip Polarity	Positive
	Input Current	1 A
	Input Voltage	100 ~ 240 AC
	Output Current	2 A
	Output Voltage	20V DC
	Plug Type	N
	Power Consumption (In Watts)	40W
	Power Source	AC Adapter Included
Environmental
	Humidity	10-90% non-condensing
	Operating Temperature	0°C to 40°C (32°F to 104°F)
	Storage Temperature	-10°C to 70°C (14°F to 158°F)
Physical Characteristics
	Cable Length	1000 mm [39.4 in]
	Color	Black & Silver
	Enclosure Type	Plastic
	Product Height	31.2 mm [1.2 in]
	Product Length	216.1 mm [8.5 in]
	Product Weight	291 g [10.3 oz]
	Product Width	86.2 mm [3.4 in]
Packaging Information
	Shipping (Package) Weight	815 g [28.8 oz]
What's in the Box
	Included in Package	1 - docking station
		1 - USB 3.0 cable
		1 - DVI to VGA adapter
		1 - universal power adapter (NA/JP, UK, EU, ANZ)
		1 - quick-start guide

Compatibility

View full OS compatibility

Windows® 7, 8, 8.1, 10
macOS 10.10 - 10.12, 10.14

Certifications

Accessories

Product Support

Drivers

[DisplayLink] Windows USB Display Adapter.zip Version: 8.6 M1
- Language: English
Windows-Release-Notes.txt
- Language: English
[DisplayLink] Mac USB Display Adapter.zip 10.6 to 10.12 Version: 4.3.1
10.14 Version: 5.0.1
- Language: English
Mac-release-notes.txt
- Language: English
ReadMe_For_Mac_10.13.txt
- Language: English

Manuals

HDMI_and_DVI_VGA_dual_monitor_dock_DK30ADD.pdf
- Language: English

Data Sheets

DK30ADD_Datasheet.pdf
- Language: English

Frequently Asked Questions

Before You Buy

Am I able to use clamshell/closed display mode with this adapter in Mac OS?

You can use an external display or projector with a Mac notebook while its built-in display is closed. This is known as "clamshell" or "closed display" mode.

Clamshell mode requires that the following devices are connected to the Mac notebook:

A power adapter.
An external keyboard, mouse, or trackpad.
An external display.

macOS does not see DisplayLink displays as external displays, therefore this criteria is not met and clamshell mode cannot be enabled when a DisplayLink adapter is the only external display connected to the computer.

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Can I use this laptop docking station to charge my laptop?

No, you cannot use this docking station to charge a connected laptop computer.

To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.

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Installation

How do I install my laptop docking station in Mac OSX 10.8.x - 10.12.x?

Note: Do not physically connect the laptop docking station to your computer until instructed to (Step 7).

Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Mac OS X will typically save the files to the Downloads folder that is associated with your user account (for example, hard_drive_name\Users\your_name\Downloads).

Double-click the DisplayLink.zip file.
Double-click the MAC OS folder.
Double-click the appropriate folder for your operating system.
Double-click the DisplayLink Installer 75598.dmg file.
Follow the prompts to install the new drivers. Restart the computer when prompted.
Once Mac OS X has restarted, connect the laptop docking station to your computer.

Note: Installation might take several seconds to complete. During the installation your display might flicker; this is normal. Once the installation has completed you will see your Macintosh desktop extended to any connected monitors.

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Troubleshooting

Why are my extended displays black when I use a MacBook laptop with my DisplayLink adapter/docking station?

DisplayLink powered USB video adapters and docking stations are not compatible with any MacBook running macOS 10.13.4 - 10.13.6. If a system has updated to macOS 10.13.4, 10.13.5, or 10.13.6, upgrading to macOS 10.14 (Mojave) is an option for users to restore DisplayLink functionality.

At this time, the DisplayLink compatibility issue also affects any 2018 MacBook Pro laptops with an Intel Coffee Lake CPU running macOS 10.14. Please see the DisplayLink site for a driver download workaround. This workaround will force AirPlay to extend or mirror one USB display.

For alternative product recommendations including our catalog of Thunderbolt™ products, connect with our Technical Advisory team at the bottom of our Support page.

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Everything is hooked up but nothing is working. What should I do?

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

Video cables
Video source
Video destination
Laptop Docking Station
USB peripherals
Ethernet Connection

To test your setup components, try the following:

Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.
Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

Test each cable individually.
Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.
If the device is listed with an error, reinstall the drivers following the instructions on the website.
Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.
Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

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I'm having problems with my web browser, Microsoft Office, or other Windows applications; what do I do?

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted.

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

Click the Start button.
Open Control Panel.
Click Network and Internet.
Click Internet Options.
Click the Advanced tab.
Browse to the Accelerated graphics screen.
Select the Use software rendering instead of GPU rendering check box.
Click Apply.
Restart your computer.

Mozilla Firefox

Open Firefox.
Press the Alt key.
Click Tools and Options.
Click the Advanced icon.
Click the General tab.
Under Browsing, clear the Use hardware acceleration when available check box.
Click the OK button.
Restart your web browser.

Google Chrome

Open Google Chrome.
Click the Options icon (it has three horizontal lines on it).
Click Settings.
Click Show advanced settings.
Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
Restart your web browser.

Microsoft Office 2013 / 2010

Open any program in Microsoft Office (for example, Microsoft Word).
Click the File tab.
In the menu on the left side of the screen, click Options.
Click Advanced.
Under Display, select the Disable hardware graphics acceleration check box.
Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

Press the Windows key +X.
Click Control Panel.
Click Personalization.
Select a high-contrast theme.

Windows 7 / Vista

Click the Start button.
Click Control Panel.
Click Personalization.
Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

Click the Start button.
Open the Control Panel.
Select Display.
Click the Settings tab.
Click Advanced.
Click the Troubleshooting tab.
Move the Hardware Acceleration slider to None.
Restart your computer.

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Compliance and Safety

Compliance Letters

Country of Origin (COO)
- Language: English
Letter of Conformity (LOC)
- Language: English
Waste Electrical and Electronic Equipment Directive (WEEE)
- Language: English

Safety Measures

If product has an exposed circuit board, do not touch the product under power.
If Class 1 Laser Product. Laser radiation is present when the system is open.
Wiring terminations should not be made with the product and/or electric lines under power.
Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.

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Dual Monitor USB 3.0 Docking Station - 6x USB 3.0

Laptop Docking Station | Mac & Windows® | HDMI & DVI | DVI to VGA Adapter

In stock with partners:

Overview

Enhance Productivity with Dual Video

With the dual-monitor dock, you can connect:

All the Connections You Need

Applications

Technical Specifications

Compatibility

Certifications

Accessories

Product Support

Drivers

Manuals

Data Sheets

Frequently Asked Questions

Before You Buy

Was this information helpful? Yes No

Was this information helpful? Yes No

Installation

Was this information helpful? Yes No

Troubleshooting

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Compliance and Safety

Compliance Letters

Safety Measures

StarTech.com

Customer Support

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