4-Port USB-C Hub - USB-C to 1x USB-C and 3x USB-A - USB 3.0 Hub

Turn a USB Type-C port on your laptop into three USB Type-A ports (5Gbps) and one USB Type-C port

Product ID: HB30C3A1CFB

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  • Expand the connectivity of your USB-C enabled computer
  • Carry the USB-powered hub with you anywhere, with a portable and lightweight design
  • Add both USB-C and USB-A ports to your MacBook, Chromebook, or computer that features a USB Type-C port
Your price
$137,785.00 COP
VAT not included in the price

The 4-port USB 3.0 hub lets you connect both USB-C™ and USB-A peripherals to your laptop or Chromebook™, through a single USB Type-C™ or Thunderbolt™ 3 port.

The hub is ideal for virtually all USB-C equipped laptops, such as the Dell™ Latitude 11 5000 2-in-1, and the Dell XPS 12.

Palm-sized hub connecting to a Chromebook using the USB Type-C connector

Get ready for USB-C

This USB 3.1 Gen 1 hub lets you expand your USB connection options using the USB-C port on your computer. It offers one USB-C and three USB-A ports, letting you connect traditional USB devices now, while still being able to connect the growing number of USB Type-C devices in the future.

The integrated, easy-to-use USB Type-C connector is small and reversible, which makes for easier insertions. You can connect the plug with either side facing up, which means less risk of damaging your ports, and less frustration.

Add USB ports to your laptop, anywhere you go

With a compact and lightweight design, the USB-powered hub is tailored for mobility. It easily tucks into your carrying case and expands your connectivity when traveling.

Plus, this versatile USB hub takes up minimal space on a desk, so you can use it in hot-desk or BYOD (Bring Your Own Device) environments.

Save money and time

Avoid the nuisance and cost of purchasing new peripherals by using this USB 3.0 hub with your current USB 3.0 and 2.0 devices. The bus-powered hub installs in seconds with no additional drivers or software required, and it’s compatible with virtually all operating systems.

The HB30C3A1CFB is backed by a 2-year StarTech.com warranty and free lifetime technical support.

Applications

  • Carry the hub with you while traveling, and connect virtually any USB peripheral wherever you go
  • Leverage the USB-C port on your BYOD MacBook or laptop to broaden your data connection possibilities
  • Deploy in hot desk environments to provide USB hub access for multiple devices

Partner Numbers

  • Ingram Micro Colombia 3066482
  • UPC 065030862677

Compatibility

  • OS Independent logo
OS Independent; No additional drivers or software required

Specifications

Warranty Information Warranty 2 Years
Connector(s) Connector Type(s) 3 - USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - USB Type-C (24 pin) USB 3.0 (5Gbps)
1 - USB Type-C (24 pin) USB 3.0 (5Gbps)
Environmental Operating Temperature 0°C to 60°C (32°F to 140°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Humidity 0%~90% RH (Non-condensing)
Hardware USB-C Device Port(s) Yes
USB-C Host Connection Yes
Fast-Charge Port(s) No
Ports 4
Bus Type USB 3.0
Interface USB 3.0
Industry Standards USB 3.0 - Backward compatible with USB 2.0 and 1.1
Chipset ID Genesys Logic - GL3523-S
Packaging Information Package Height 1.7 in [42 mm]
Package Length 6.4 in [16.3 cm]
Shipping (Package) Weight 0.2 lb [0.1 kg]
Package Width 5.2 in [13.3 cm]
Performance Maximum Data Transfer Rate 5 Gbps
Type and Rate USB 3.0 - 5 Gbit/s
Physical Characteristics Form Factor Compact
Weight of Product 1.1 oz [32 g]
Color Black
Material Plastic
Cable Length 4.5 in [114 mm]
Product Length 3.0 in [7.5 cm]
Product Width 1.6 in [40 mm]
Product Height 0.5 in [1.3 cm]
Power Power Source USB-Powered
Software OS Compatibility OS Independent; No additional drivers or software required
Special Notes / Requirements System and Cable Requirements Available USB Type-C port - USB 3.0 (5Gbps)
Note All ports support USB based video adapters including the USB-C port. This hub does not support DP Alt Mode (DisplayPort™ Alt Mode) - non-USB based native video support over the USB Type-C port.
The hub does not support DP Alt Mode or USB Power Delivery.
What's in the Box Included in Package 1 - USB 3.0 hub

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Drivers/Downloads

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Frequently Asked Questions

Before You Buy

USB-C is a type of USB connector that is capable of supporting the following:

  • Data transfer speeds up to 10Gbps, if you use USB 3.1.
  • Bi-directional power delivery up to 100W, if both the USB host connection and the device support it.
  • Alternate modes, which deliver different types of data at different speeds. For example, DisplayPort Alternate Mode (DP Alt Mode).

If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers. 

It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating.  It is always recommended to use an included power supply with a USB hub when possible.

When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.

On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.

If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.

USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.

Troubleshooting

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • USB A-to-B cable

  • Computer USB port

  • USB peripheral(s)

To test your setup components, try the following:

  • Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.

  • Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the hub, make sure that you do the following:

  • If a power adapter is included, provide power to the USB hub.

  • Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.

  • Install the drivers for the USB peripheral.

  • Install the latest drivers for the USB controller and motherboard chipset.

Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.

When testing your USB peripherals, make sure that you do the following:

  • If required, attach external power.

  • Confirm that the peripheral works on a standard USB port.

If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:

  • Use a new USB A-to-B cable.

  • Test your setup using basic USB peripherals, such as a keyboard or mouse.

  • Test using another USB port.

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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