4 Port Black SuperSpeed USB 3.0 Hub

Add four external SuperSpeed USB 3.0 ports from a single USB connection

Product ID: ST4300USB3

2.3 stars (6 reviews) |
  • Four USB type A ports that can each be accessed simultaneously
  • SuperSpeed USB 3.0 compliant, with data transfer rates up to 5 Gbps
  • Backward compatible with USB 2.0 and USB 1.0/1.1 specifications and devices
Your price
$143,910.00 COP
VAT not included in the price

The ST4300USB3 4-Port SuperSpeed USB 3.0 Hub allows you to add 4 additional USB 3.0 ports from a single USB 3.0 connection to the host computer system.

Backward compatible with USB 2.0 and USB 1.x standards, this USB 3.0 hub still supports older USB devices and can also be used as a hub on older systems that do not have USB 3.0 ports.

With the capability to mix and match USB 3.0/2.0/1.x devices and be used with or without the included external power adapter, this hub offers the best of versatility and portability.

Backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

  • Expand your system USB 3.0 capabilities with additional ports
  • Make hard to access USB ports more accessible, by being able to position the hub anywhere the cable will reach
  • Extend the range of a USB device by having the hub act as a mid-point repeater

The StarTech.com Advantage

  • Connect USB 3.0 and older USB devices simultaneously at their respective maximum speeds with USB 2.0/1.x backward compatibility
  • Connect high powered USB devices with the included external power adapter, or simply use as a bus-powered hub

Partner Numbers

  • Ingram Micro Colombia 2952700
  • UPC 065030841399

Compatibility

  • OS Independent logo
OS Independent; No additional drivers or software required

Specifications

Warranty Information Warranty 2 Years
Connector(s) External Ports 4 - USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - USB Type-B (9 pin) USB 3.0
Environmental Operating Temperature 0°C to 50°C (32°F to 122°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Humidity 5~85% RH
Hardware USB-C Device Port(s) No
USB-C Host Connection No
Fast-Charge Port(s) No
Ports 4
Interface USB 3.0
Chipset ID VIA/VLI - VL811+
Indicators LED Indicators 1 - Power (Blue)
Packaging Information Package Height 3.2 in [82 mm]
Package Length 8.4 in [21.4 cm]
Shipping (Package) Weight 0.9 lb [0.4 kg]
Package Width 6.0 in [15.2 cm]
Performance Maximum Data Transfer Rate 5 Gbps
MTBF 24,000 Hours
Physical Characteristics Form Factor Desktop
Weight of Product 3.0 oz [84 g]
Color Black
Material Plastic
Product Length 3.7 in [9.5 cm]
Product Width 2.7 in [68 mm]
Product Height 0.9 in [2.3 cm]
Power Power Source AC Adapter Included
Total USB Power Output 10W
Input Voltage 100 - 240 AC
Output Voltage 5 DC
Output Current 2A
Center Tip Polarity Positive
Plug Type M
Power Consumption (In Watts) 10
Software OS Compatibility OS Independent; No additional drivers or software required
Special Notes / Requirements System and Cable Requirements USB 3.0 or 2.0 or 1.x compliant host controller with available port.
What's in the Box Included in Package 1 - USB 3.0 Hub
1 - USB 3.0 cable
1 - Power Adapter
1 - Instruction Manual

Accessories

USB3SEXTAA6

6 ft SuperSpeed USB 3.0 Extension Cable A to A - M/F

Extend your USB 3.0 SuperSpeed cable an additional 6 feet

Your price
$36,720.00 COP
USBEXTAA3BK

3 ft Black USB 2.0 Extension Cable A to A - M/F

Extends the length of your current USB device cable by 3 feet

Your price
$25,676.00 COP

Drivers/Downloads

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Manual(s):

Datasheet

Product Support

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Frequently Asked Questions

Troubleshooting

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • USB A-to-B cable

  • Computer USB port

  • USB peripheral(s)

To test your setup components, try the following:

  • Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.

  • Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the hub, make sure that you do the following:

  • If a power adapter is included, provide power to the USB hub.

  • Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.

  • Install the drivers for the USB peripheral.

  • Install the latest drivers for the USB controller and motherboard chipset.

Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.

When testing your USB peripherals, make sure that you do the following:

  • If required, attach external power.

  • Confirm that the peripheral works on a standard USB port.

If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:

  • Use a new USB A-to-B cable.

  • Test your setup using basic USB peripherals, such as a keyboard or mouse.

  • Test using another USB port.

Before You Buy

It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating.  It is always recommended to use an included power supply with a USB hub when possible.

When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.

On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.

If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.

USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(6 reviews)
2.3 out of 5 stars
  • 5 (2)
  • 4 (0)
  • 3 (0)
  • 2 (0)
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1 - 6 of 6 Reviews
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(5 Stars)

Small so it fits anywhere.

By: TedL - 09/05/2014
Great little hub to add to your desktop or laptop.
| Helpful?
(1 Stars)

Stopped working

By: ma_gecko - 05/11/2018
Bought this some time ago. It just stopped working. Nothing I connected would work any longer. Tried it in multiple computers. Nothing. Disappointed.
| Helpful?
Sam, Customer Support on 5/15/2018 12:55:36 PM
Thank you for your review of ST4300USB3. We're sorry it stopped working for you! We stand behind our products, and this hub is covered under a 2-year warranty with free lifetime technical support. We recommend contacting us directly so that one of our Technical Advisors can look into this further for you. You can reach one of our Technical Advisors at 1-800 265-1844 or www.startech.com/chat.
(1 Stars)

Doesn't work on any PC or with any USB device

By: JBFree - 09/04/2019
I bought this a month ago, and just got around to installing it this evening. Imagine my disappointment as it absolutely doesn't do a single thing it was advertised to do. checked all the cables, swapped peripherals around to each PC and everything works fine. But absolutely nothing works when connected to this hub. I am very disappointed, to say the least.
| Helpful?
Matt, Customer Support on 9/13/2019 3:58:03 PM
We're sorry to hear about the difficulties you're experiencing with our ST4300USB3. It sounds like you may have received a faulty unit if you've tested with multiple USB cables and your USB devices are working apart from the hub. Please contact us so that we can make this right for you at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
(1 Stars)
By: Martin UAV - 01/01/2020
I Bought 2 of the hubs a few months ago and haven't had a chance to rite a review yet. I bought them for a customer site and got a message that the device is not recognized. I thought that it was because it was connected to a corporate PC that had additional devices blocked. I finally got around to trying it on my own PC and got the same message. Unfortunate its too late to return them.
| Helpful?
Matt, Customer Support on 1/31/2020 2:16:12 PM
Hello Martin, We pride ourselves on our high-quality standards and are sorry to hear about the problems you're having while trying to use our ST4300USB3. This USB hub should be plug-and-play and shouldn't have any issues being seen by your computer. Please contact us so that we can help find out what's causing this problem and fix it for you. Our Technical Advisors are available 24 hours a day, 5 days a week and can be reached at www.startech.com/support.
(5 Stars)

updated review

By: Dee Dee w - 09/05/2020
I previously wrote a review stating it never worked properly. Since then, I disconnected and moved it to a different set up. It seems to be working just great now. I'm happy with the product and hope that continues!
| Helpful?
(1 Stars)

Unknown voltage

By: sajo - 09/06/2020
It uses a nonstandard voltage and that voltage is written nowhere on the unit. So I plugged in a 12v power adapter and it broke. I don't know who thought it would be a good idea to use a barrel plug and not write the voltage.
| Helpful?
Stacey, Customer Support on 9/9/2020 9:28:09 AM
Hello, Thank you for your review. The product takes 5V adapter. If you need power specifications for any of our products in the future, they should be available on the respective product page under the "Technical Specifications". We have passed on your suggestion to include this information on the product itself.
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