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How do I confirm that Windows detects my expansion card?

To confirm that Windows detects your expansion card, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

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This FAQ applies to these products:
CBESAT2 CBUSB22 EC1000S EC13942 EC13942A2 EC1394B2 EC1PECPS EC1S1P55254 EC1UP EC2000S EC230USB EC400USB ECESAT32 ECESATA254 ECESATA254F ECUSB3S11 ECUSB3S2 ECUSB3S22 ECUSB3S254F MPEX1394B3 MPEX2S1P552 MPEX2S952 MPEX300WN2X2 MPEX4S552 MPEXSATA22I MPEXUSB3S22B PCI100MMSC PCI100MMST PCI1394_2LP PCI1394_4 PCI1394B_3 PCI1394MP PCI150WN1X1 PCI1P PCI1P_LP PCI1P2 PCI1PECP PCI1PECPDV PCI1PM PCI1S550 PCI1S550_LP PCI1S950DV PCI220USBLP PCI2PECP PCI2S1P PCI2S232485I PCI2S2PMC PCI2S4851050 PCI2S550 PCI2S550_LP PCI2S950 PCI2S950DV PCI300WN2X2 PCI420USB PCI4S550N PCI4S9503V PCI4S954PW PCI8S9503V PCI8S950LP PCIESATA2I PCIIDE2 PCISATA4R1 PCIUSB3S22 PCIUSB3S4 PCIUSB7 PEX1000MMSC PEX100S PEX1394A2V PEX1394B3 PEX1394B3LP PEX16S952LP PEX1P PEX1PLP PEX1S1P952 PEX1S1PMINI PEX1S553 PEX1S553LP PEX1S952 PEX1S952LP PEX2IDE PEX2PCI4 PEX2PECP2 PEX2S1P553B PEX2S553 PEX2S5531P PEX2S553B PEX2S553LP PEX2S553S PEX2S950 PEX2S952 PEX2S952LP PEX2S952PW PEX300WN2X2 PEX312PUSB PEX400USB2 PEX4S232485 PEX4S553 PEX4S553B PEX4S553S PEX4S952 PEX4S952LP PEX8S1052 PEX8S232485 PEX8S950LP PEX8S952 PEXESAT32 PEXESAT322I PEXESATA1 PEXESATA2 PEXSAT31E1 PEXSAT32 PEXSAT34RH PEXSAT34SFF PEXSATA22I PEXUSB3S11 PEXUSB3S2 PEXUSB3S22 PEXUSB3S23 PEXUSB3S24 PEXUSB3S25 PEXUSB3S4 PEXUSB3S42V PEXUSB3S44V PEXUSB3S4V PEXUSB400 PEXUSB4DP PEXUSB7LP ST1000BT32 ST1000SMPEX ST1000SPEX2 ST1000SPEX2L ST1000SPEX42 ST1000SPEXD3 ST100S ST100SLP ST2000PEXPSE ST4000PEXPSE PEX10000SFP PEX10000SFPI PEX1000MMSC2 PEX1000SFP2 PEX16S550LP PEX867WAC22 PEXHDCAP2 PEXHDCAP60L PEXM2SAT3422 PEXMSATA3422 PEXMSATA343 PEXSOUND7CH PEXUSB311A1C PEXUSB311AC2 PEXUSB311EI PEXUSB312A PEXUSB312A2 PEXUSB312C PEXUSB312C2 PEXUSB312EIC PEXUSB314A2V PEXUSB3S2EI PEXUSB3S7 ST10000SPEX ST10000SPEXI ST1000SPEX43 ST1000SPEXD4 ST10GPEXNDPI ST10GSPEXNB USB3DOCKH2DP
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