If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted.
To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.
Chromium-Based Microsoft Edge:
Internet Explorer 9 and later
Note: Earlier versions of Internet Explorer do not use hardware acceleration.
Microsoft Office 2013 / 2010
Windows 10 / 8
Windows 7 / Vista