Product ID: PEX312PUSB
The PEX312PUSB 3 Port PCI Express 12V PoweredUSB Adapter Card allows you to add three Powered USB (USB PlusPower) ports to any standard form-factor computer, using an available PCI Express Slot.
Drawing power from either the PCI Express slot or the computer power supply, the powered USB adapter card provides up to 3A of current to each connected device, allowing for up to three Powered USB devices to be installed at the same time.
Plus, the PCI Express Powered USB Adapter card can be connected to the corresponding accessory daughter board PUSBADAP (2 Port Low Profile 12V/24V Powered USB Adapter Card), to create two additional Powered USB ports, but does not require a second PCI Express slot.
Backed by a StarTech.com lifetime warranty and free lifetime technical support.
|Connector(s)||Connector Type(s)||1 - PCI Express x1|
|Internal Ports||1 - IDC (10 pin, Motherboard Header)|
|1 - LP4 (4 pin; Large Drive Power)|
|External Ports||3 - PoweredUSB 12V (8 pin, Host Side)|
|Bus Type||PCI Express|
|Card Type||Standard Profile|
|Chipset ID||Renesas/NEC - D720101GJ|
|Packaging Information||Package Length||22.7 cm [8.9 in]|
|Package Width||4.3 cm [1.7 in]|
|Package Height||163 mm [6.4 in]|
|Shipping (Package) Weight||0.2 kg [0.5 lb]|
|Performance||Maximum Data Transfer Rate||480Mbps|
|Physical Characteristics||Product Length||12.1 cm [4.8 in]|
|Product Width||69.22 mm [2.7 in]|
|Weight of Product||200 g [7.1 oz]|
|Software||OS Compatibility||Windows® 8 (32/64bit), 7 (32/64), Vista(32/64), XP(32/64), 2000, ME|
|Special Notes / Requirements||Note||Approximately 100W of spare power is required from the power supply when peripheral devices are connected and running|
|What's in the Box||Included in Package||1 - Powered USB Card|
|1 - Instruction Manual|
To confirm that Windows detects your expansion card, complete the following:
Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
When you troubleshoot issues with a USB controller card, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
USB controller card
To test your setup components, try the following:
Use the USB cable, device, and controller card in another setup to see if the problem is with the components or the setup.
Use a different USB cable, device, and controller card in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the USB device and controller card, it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Universal Serial Bus controllers.
If you do not see the USB controller card listed in Device Manager please see this FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#pci-pcie-cannot-boot-os-or-detect-windows.
If the device is listed with an error, follow the instructions on the website to reinstall the drivers.
The USB expansion cards derive power from the PCI or PCI Express slot on the motherboard. When high-powered USB devices are connected to the USB expansion card, the power provided by the slot may not be enough to power all of the devices and you should connect additional sources of power. When you troubleshoot issues, you should connect an additional source of power.
Symptoms that you are experiencing power-related issues include certain devices not working correctly, not all of the devices working at the same time, and certain devices not working at all.
Examples of low-powered USB devices include USB mice, keyboards, and flash drives. An example of a high-powered USB device is an external hard drive that does not have an external source of power.