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USB 3.0 to Dual DisplayPort Adapter 4K 60Hz, DisplayLink Certified, Video Converter with External Graphics Card, Mac & PC, Limited stock, see similar item USBA2DPGB

USB 3.0 External Video & Graphics Card | Multi-Monitor | USB-Powered | Supports Mac & Windows®

Product ID: USB32DP24K60

3.7 stars (3 reviews) |
  • Increase your productivity by connecting two independent displays through a single USB 3.0 port
  • Astonishing picture quality with support for resolutions up to 4096 x 2160p (60Hz)
  • Works on Mac OS and Windows
Your price
€204.99 EUR excl. VAT
€250.09 EUR incl. VAT

This USB to dual DisplayPort adapter lets you add two 4K 60Hz DisplayPort monitors to your Windows® or Mac computer.

Create a dual-4K 60Hz workstation

The adapter lets you use a single USB 3.0 port on your laptop to output dual 4K resolution at 60Hz to two independent displays. Simply plug the adapter into a USB 3.0 (5Gbps) port on your Windows or Mac system and connect your DisplayPort monitors to the adapter.

The adapter lets you enjoy the picture quality of Ultra HD video across multiple screens, even if your system doesn't natively support 4K video output.

Maximize your screen real estate

With two UHD 4K displays, you can work more efficiently and accomplish more in the same amount of time. With each display delivering 4K performance, you can have four times the screen space compared to 1080p.

With multiple displays, you can output different content on each display at resolutions of up to 4096 x 2160p (60Hz). The dual DisplayPort adapter is ideal for business applications such as spreadsheets, word processors and web browsers. You can multitask and preview different data points across each display. For instance, you can calculate data on one display, write a report on the second display, and browse the internet on your laptops display.

The USB32DP24K60 is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

  • Connect two 4K displays to your computer system
  • View large spreadsheets or several documents across multiple displays
  • Increase productivity by running multiple applications on different displays; check your email on one display while editing a document on the other

Partner Numbers

  • Ingram Micro Italy V934391
  • Esprinet Italy USB32DP24K60
  • Tech Data - Italy 4936693
  • UPC 065030878487

Compatibility

  • Windows 10 logo
  • Windows 8 logo
  • Windows 7 logo
  • macOS Mojave (10.14) logo
  • macOS Sierra (10.12) logo
  • Chrome OS logo
  • Mac OS X El Capitan (10.11) logo
  • macOS Catalina (10.15) logo
  • Linux logo
  • macOS Big Sur (11.0) logo
Windows XP (32-bit), Vista, 7, 8, 8.1, 10
macOS 10.6 - 10.12, 10.14 - 10.15, 11.0
Ubuntu 14.04, 16.04, 19.04
Chrome OS™ v55+

Specifications

Warranty Information Warranty 2 Years
Connector(s) 1 - Connector A USB Type-A (9 pin) USB 3.0 (5 Gbps)
2 - Connector B DisplayPort (20 pin)
Environmental Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Humidity 0~90% RH
Hardware AV Input USB 3.0
Ports 2
AV Output DisplayPort
Audio Yes
USB Pass-Through No
Memory 2GB
Chipset ID DisplayLink - DL-6950
Packaging Information Shipping (Package) Weight 72.0 g [2.5 oz]
Package Length 15.5 cm [6.1 in]
Package Width 45.0 mm [1.8 in]
Package Height 13.4 cm [5.3 in]
Performance Maximum Digital Resolutions Dual monitor: 4K @ 60 Hz
Supported Resolutions Widescreen(16/32 bit):
5120x2880 (using two DP ports), 4096x2160 , 3840×2160, 2048x1152, 1920x1200, 1920x1080, 1680x1050, 1366x768, 1280x800, 1280x768, 1280x720

Standard(16/32 bit):
1600x1200, 1400x1050, 1280x1024, 1024x768, 800x600, 640X480
Wide Screen Supported Yes
Audio Specifications 2-channel stereo
General Specifications This USB video adapter uses a DisplayLink family chipset. If you’re connecting this device to a computer along with additional USB video adapters or docking stations, please avoid using devices with a Trigger or Fresco family chipset.
Physical Characteristics Color Black
Material Plastic
Cable Length 30 cm [11.8 in]
Product Length 17.5 cm [6.9 in]
Product Width 14.2 cm [5.6 in]
Product Height 30.0 mm [1.2 in]
Weight of Product 155.0 g [5.5 oz]
Power Power Source USB-Powered
Software OS Compatibility Windows XP (32-bit), Vista, 7, 8, 8.1, 10
macOS 10.6 - 10.12, 10.14 - 10.15, 11.0
Ubuntu 14.04, 16.04, 19.04
Chrome OS™ v55+
Special Notes / Requirements System and Cable Requirements System Processor: Quad Core 2.4GHz (i5 recommended)
System Memory: 4GB
Note Only one USB video adapter is supported per computer
This USB video adapter is not intended for graphical intensive applications, such as gaming
What's in the Box 1 - Included in Package USB video adapter
quick-start guide

Accessories

DISPLPORT6L

6ft (2m) DisplayPort 1.2 Cable - 4K x 2K Ultra HD VESA Certified DisplayPort Cable - DP to DP Cable for Monitor - DP Video/Display Cord - Latching DP Connectors

Create high-resolution 4K x 2K connections with HBR2 support between your DisplayPort equipped devices

Your price
€18.99 EUR excl. VAT
€23.17 EUR incl. VAT
DISPLPORT10L

10ft (3m) DisplayPort 1.2 Cable - 4K x 2K Ultra HD VESA Certified DisplayPort Cable - DP to DP Cable for Monitor - DP Video/Display Cord - Latching DP Connectors

Create high-resolution 4K x 2K connections with HBR2 support between your DisplayPort equipped devices

Your price
€24.99 EUR excl. VAT
€30.49 EUR incl. VAT

Drivers/Downloads

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Driver(s):

Datasheet

Product Support

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Frequently Asked Questions

Installation

Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.

To allow the software, follow these steps after you've completed installation on your Mac:

  1. Open System Preferences.
  2. Open Security & Privacy.
  3. Click the Allow button near the bottom of the General tab.

Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.

To install the DisplayLink Manager app, please follow these steps:

  1. Download the latest driver: [displaylink] mac usb display adapter.zip
  2. Connect the StarTech.com product to both your Mac and the external display
  3. Follow Steps 4 to 4.10 here: DisplayLink Manager App for macOS [external link to DisplayLink.com]

If the displays still do not work, please review these points:

  • After installing, ensure you have completed Steps 4.4 to 4.9 in the linked article, which includes running the application after installation and selecting “Launch automatically after logging-in”.  This will ensure it starts automatically every time you log-in.
  • On Apple M1-based Macs, you may be prompted to install Rosetta during the DisplayLink install process. This is currently required to allow DisplayLink to work on Apple Silicon Macs.
  • Clamshell and rotation support on macOS Big Sur 11.x with DisplayLink Manager [external link to DisplayLink.com]

Troubleshooting

DisplayLink powered USB video adapters and docking stations are not compatible with any MacBook running macOS 10.13.4 - 10.13.6. If a system has updated to macOS 10.13.4, 10.13.5, or 10.13.6, upgrading to macOS 10.14 (Mojave) is an option for users to restore DisplayLink functionality.

At this time, the DisplayLink compatibility issue also affects any 2018 MacBook Pro laptops with an Intel Coffee Lake CPU running macOS 10.14. Please see the DisplayLink site for a driver download workaround. This workaround will force AirPlay to extend or mirror one USB display.

For alternative product recommendations including our catalog of Thunderbolt™ products, connect with our Technical Advisory team at the bottom of our Support page.

Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:

  1. Update computer to the latest version of macOS 10.15
  2. Permit Screen Recording by following these steps: macOS Catalina 10.15: Screen Recording permission (external link)
  3. Enable the DisplayLink Kernel Extension by following these steps: macOS 10.13, 10.14 and 10.15: Video functionality not enabled (external link)
  4. If the problem persists, try installing the DisplayLink Manager Application (external link). Be sure to run the application after installation and select “Launch automatically after logging-in” for it to start automatically every time you log-in.
  1. Our driver may not be installed or is out of date.  Install the latest driver from StarTech.com’s website.
  2. The primary display adapter for the computer has an outdated or basic driver installed. Update the video driver using the manufacturer’s support site.
  3. The product requires an existing video controller (onboard or discrete) from Intel, AMD, or NVIDIA.  The video controller must have a WDDM (Windows Display Driver Model), compatible driver. Most video controllers from 2008 or newer will meet this requirement.
  4. An incompatible operating system is being used (i.e., MCT based adapter and macOS).  If using a Mac, we recommend exchanging the product for a DisplayLink based version.
  5. The display connected to the StarTech.com adapter is set to the wrong video input. Use the display’s on-screen display menu to select the correct input.

Your user account may require administrator privileges to install the driver.  If the computer is managed by the IT department or service provider, they may need to be contacted to help with this step.

Disable hardware acceleration in each browser and Office application, then close and re-open each application.

Ensure the Sound Playback device in Windows (or Output device in macOS) has been set to be our USB audio device.

In order for your mouse to move properly between your monitors you must rearrange your monitors in Windows to match the physical location of your monitors on your desk. To do so, complete the following based on your operating system:

Windows 10 and Windows  8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Appearance and Personalization, then click Display.
  3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

Windows 7 and Windows Vista

  1. Click the Start button and select Control Panel.
  2. Click Appearance and Personalization, then click Display.
  3. Click the Resolution or Adjust Resolution option from the left column, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

Windows XP

  1. Click the Start button and select Control Panel.
  2. Double-click Display.
  3. Click the Settings tab, which will display your monitors as numbered icons.
  4. Click Identify to display the numbers on each connected monitor, showing how the operating system has assigned their positions.
  5. Click and drag the monitor icons to best match your physical setup.
  6. Click OK to apply the changes and close the window.

To mirror the image from your primary monitor instead of extending your desktop, refer to the following FAQ: http://www.startech.com/faq/Windows_Mirroring_Monitors

How To

To arrange extended displays on Windows 10, complete the following. 

  1. Press the Windows key+R, type desk.cpl, and press Enter. 
  2. Under the ‘Multiple Displays’ selection, select ‘Extend Desktop To This Display.’  
  3. Press ‘Identify’ to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  
  5. Click the Apply button. 

To arrange extended displays on macOS, complete the following. 

  1. Navigate to the Apple Menu > System Preferences, click Displays, then click Arrangement
  2. Make sure that the ‘Mirror Displays’ checkbox is not selected. 
  3. Click on each display to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  

Before You Buy

No, this product requires a video card or onboard video to already be present in the computer. Please also make sure that the latest video driver is installed for the existing video controller. 

Whether this device works with the Chrome OS™ operating system or not depends on the version of the Chrome OS operating system that you’re running and the model of the Chromebook™ notebook computer that you’re using.

Existing DisplayLink® enabled USB 3.0 products natively support Chrome OS build version R55 and later, but not all Chromebook notebook computers running build version R55 and later natively support DisplayLink. Support for DisplayLink is being rolled out to Chromebook notebook computers in a series of releases. To see the build version of the Chrome OS operating system that supports DisplayLink and corresponds to the model of the Chromebook notebook that you’re using, view the following knowledge base article on the DisplayLink website: http://support.displaylink.com/knowledgebase/articles/891030.

In Windows, the maximum number of displays that can be used using DisplayLink technology is 6. In macOS, the maximum is 4 displays. Some computers may have limitations that will reduce this number. These limitations are usually the result of the GPU, or USB controller resources.
 

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(3 reviews)
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(5 Stars)

Great solution to add more displays

By: alexanderb - 12/16/2020
I needed to connect 5 monitors on a single PC and only had a HDMI and VGA adaptor onboard. First I searched for a dedicated graphics card with 5 output ports, but that seemed to be difficult because it needed to be low profile and there aren't much graphics cards with that much ports. I'am glad I found this adaptor from Startech, since it's a very easy solution to add multiple monitors with a far lower price than a graphics card would've cost. I connected two Startech adaptors and used the HDMI port for the 5th monitor. Everything was working right out of the box, I didn't even needed to install drivers. Very happy with them!
| Helpful?
(5 Stars)

Works perfectly as advertised on M1 MacBook Pro

By: F240 - 05/06/2021
Been using for months so that I could use 3 displays with M1 Mac. This totally solved the problem. Using with LG 4k 24 inch, in addition to built In screen and another LG 21 inch 4k directly into M1 Mac. Could not be more stable. Absolutely first rate for typical, professional use case.
| Helpful?
(1 Stars)

Don't work on m1 MacBook Pro and Air

By: yakuza - 05/25/2021
I had version of Mac OS 11.3.1 and second Mac 11.3.5 But on windows all work fine ! But I don't need a windows I need work on Mac !
| Helpful?
Barrington, Customer Support on 5/26/2021 2:13:22 PM
Thank you for providing your feedback on our USB32DP24K60. We apologize for the device is not working as expected with your Apple computers. Our technical department will reach out shortly to provide assistance with your device.

By: jhenao - 08/03/2021
download the MacOs driver. It is working perfectly on mine
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