USB C Dock - Dual Monitor HDMI & DisplayPort 4K 30Hz - USB Type-C Laptop Docking Station 60W Power Delivery, SD, 4-port USB-A 3.0 Hub, GbE, Audio - Thunderbolt 3 Compatible

Add dual monitors (4K HDMI® & 4K DP), an SD card reader, multiple USB ports, GbE, and audio to your laptop, plus power and charge your laptop

Product ID: DK30CHDPPDUE

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  • FULL FEATURE USB-C DOCK: Dual Monitor 4K 30Hz HDMI + 4K 30Hz DisplayPort video, 4x USB-A 3.1 Gen 1 5Gbps (incl. BC 1.2 fast charge port), SD card reader, 60W PD, Gigabit Ethernet & 3.5mm headset audio
  • SUPPORT FOR SD/SDXC MEDIA: This USB-C docking station has an SD slot supporting SD/SDXC cards, great for additional storage or backup using Windows File History or MacOS Time Machine
  • EASY INSTALLATION: This universal USB-C port replicator incl. a 1m (3.3ft) USB-C host cable, front facing power button, MAC Address Changer utility and works w/ Windows, macOS, Chrome OS, and Ubuntu
Your price
€243.99 EUR excl. VAT
€297.67 EUR incl. VAT

This dual-monitor USB-C™ dock transforms your MacBook or Windows® laptop into a dual Ultra HD 4K workstation, with support for 4K DisplayPort and HDMI monitors. It gives you all the connections to create a fully capable workstation, including an SD™ card reader slot.

The USB-C docking station features USB Power Delivery 2.0 (60W), to power and charge your laptop as you work. It’s the perfect companion for your MacBook Pro or other Thunderbolt™ 3 equipped laptop.

Create a dual-4K video workstation

The USB-C dock expands the display capabilities of your laptop across two Ultra HD 4K monitors. It enables DisplayLink® and USB-C DP Alt Mode to allow dual 4K video output to HDMI and DisplayPort 4K monitors. With the dual-4K dock, you can connect:

  • 1x 4K DisplayPort display at 3840 x 2160 resolution @ 30Hz
  • 1x 4K HDMI display at 3840 x 2160 resolution @ 30Hz

SD™ card reader

The dock provides direct access to your SD memory cards or microSD™ cards (with adapter). The SD card slot can also be used for additional storage and backup through macOS X Time Machine or Windows 10 File History.

Ample connections

The dock provides four USB 3.0 (Type-A) ports to connect your peripherals, including a USB 3.0 fast-charge and sync port, a Gigabit Ethernet port, and combined 3.5 mm audio and microphone port.

Universal support

Compatible with Mac and Windows, this universal dock works with USB-C and Thunderbolt 3 enabled laptops.

Connected Device Transparency with the StarTech.com MAC Address Changer Utility

The DK30CHDPPDUE, includes a free Windows® application that enables you to better manage your enterprise network security. When you connect to your network through the ethernet port of the dock, the computer’s MAC address is typically not broadcast to the network, as your network only sees the MAC address of the docking station. However, the StarTech.com MAC Address Changer or Cloning software enables the USB-C dock to use MAC address spoofing of the connected Windows laptop rather than the MAC address of the dock itself. This ensures your network administrators have full visibility of each device on the network and can monitor and limit activity accordingly. To request access to our MAC Address Changer utility, please contact our Technical Support Department by phone, live chat, or e-mail.

The DK30CHDPPDUE is backed by a StarTech.com 3-year warranty and free lifetime technical support.

Applications

  • Ideal for professionals who work with highly detailed graphics or data-intensive applications, including graphic and web designers, videographers, animators, analysts and engineers (CAD)
  • Scale your desktop across multiple displays — perfect for government, finance, marketing and sales environments
  • Expand the connectivity of your laptop — compatible with MacBook Pro, Dell XPS 15 or other USB-C enabled laptops

Partner Numbers

  • Ingram Micro Italy V934357
  • Tech Data - Italy 4725137
  • UPC 065030872683

Compatibility

  • Windows 10 logo
  • Windows 8 logo
  • macOS Mojave (10.14) logo
  • macOS Sierra (10.12) logo
  • Mac OS X El Capitan (10.11) logo
  • Chrome OS logo
  • macOS Catalina (10.15) logo
Windows® 7, 8, 8.1, 10
macOS 10.11 - 10.12, 10.14 - 10.15
Chrome OS™ v55+

Specifications

Warranty Information Warranty 3 Years
Connector(s) Connector Type(s) 1 - DisplayPort (20 pin)
1 - HDMI (19 pin)
1 - USB Type-C (24 pin) USB 3.0 (5Gbps)
1 - USB 3.0 A (Fast-Charge, 9 pin)
3 - USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - RJ-45
1 - 3.5 mm Mini-Jack (4 Position)
1 - SD / MMC Slot
Environmental Operating Temperature 0°C to 60°C (32°F to 140°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Humidity 0~95% RH
Hardware 4K Support Yes
Fast-Charge Port(s) Yes
Displays Supported 2
Interface USB 3.0
Bus Type USB-C
Industry Standards USB Power Delivery Specification Rev. 2.0
USB Battery Charging Specification Rev. 1.2
DisplayPort 1.2
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Chipset ID DisplayLink - DL-5700
Genesys Logic - GL3215
VIA Labs - VL813
Texas Instruments - TPS65983
Packaging Information Shipping (Package) Weight 1.3 kg [2.9 lb]
Package Length 27 cm [10.6 in]
Package Width 15.5 cm [6.1 in]
Package Height 90 mm [3.5 in]
Performance Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions HDMI (DP Alt Mode) - 3840 x 2160p @30Hz
DisplayPort (DisplayLink) - 3840 x 2160p @30Hz


Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p.
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Memory Media Type SD/MMC (Secure Digital/Multimedia Card)
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Memory Media Type SDHC (Secure Digital High Capacity)
Full Duplex Support Yes
Memory Media Type SDXC (Secure Digital eXtended Capacity)
microSD (Micro Secure Digital) (adapter required)
microSDHC (Micro Secure Digital High Capacity) (adapter required)
microSDXC (Micro Secure Digital eXtended Capacity) (adapter required)
General Specifications Supports SD 4.0 and UHS-II (Ultra High Speed) for high speed file transfers, with bus speed up to 312MB/s
Physical Characteristics Color Black & Silver
Material Plastic
Cable Length 1000 mm [39.4 in]
Product Length 22 cm [8.7 in]
Product Width 80 mm [3.1 in]
Product Height 2.5 cm [1.0 in]
Weight of Product 261 g [9.2 oz]
Power Power Source AC Adapter Included
Power Delivery 60W
Input Voltage 100 - 240 AC
Input Current 2 A
Output Voltage 20V DC
Output Current 5 A
Center Tip Polarity Positive
Power Consumption (In Watts) 100 W
Software OS Compatibility Windows® 7, 8, 8.1, 10
macOS 10.11 - 10.12, 10.14 - 10.15
Chrome OS™ v55+
Special Notes / Requirements Note Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host USB-C port supports USB Power Delivery 2.0 and DP alt mode.
System and Cable Requirements USB-C enabled computer with an available USB Type-C port
Note 4K resolution is supported on both video ports. A 4K-capable DisplayPort or HDMI display is required to achieve 4Kx2K resolutions
If connected to a USB 2.0 host port, or if using a USB 2.0 host connection cable, performance may be limited (USB 3.0 host cable included)
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps
The card reader supports popular SD cards (SDSC, SDHC and SDXC including UHS cards), and is backwards compatible with older SD card versions. The card reader will also support microSD™ and miniSD™ (with adapter) and MMCmobile™, RS-MMC™ and MMCplus™ (with adapter).
What's in the Box Included in Package 1 - docking station
1 - USB-C cable
1 - universal power adapter (UK, EU)
1 - instruction manual

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Drivers/Downloads

Talk to an Advisor

We are always ready to assist you with any questions you may have.

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Driver(s):

Datasheet

Product Support

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Frequently Asked Questions

Installation

Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.

To allow the software, follow these steps after you've completed installation on your Mac:

  1. Open System Preferences.
  2. Open Security & Privacy.
  3. Click the Allow button near the bottom of the General tab.

Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.

Troubleshooting

Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:

  1. Update computer to the latest version of macOS 10.15
  2. Permit Screen Recording by following these steps: macOS Catalina 10.15: Screen Recording permission (external link)
  3. Enable the DisplayLink Kernel Extension by following these steps: macOS 10.13, 10.14 and 10.15: Video functionality not enabled (external link)

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

  1. Click the Start button.
  2. Open Control Panel.
  3. Click Network and Internet.
  4. Click Internet Options.
  5. Click the Advanced tab.
  6. Browse to the Accelerated graphics screen.
  7. Select the Use software rendering instead of GPU rendering check box.
  8. Click Apply.
  9. Restart your computer.

Mozilla Firefox

  1. Open Firefox.
  2. Press the Alt key.
  3. Click Tools and Options.
  4. Click the Advanced icon.
  5. Click the General tab.
  6. Under Browsing, clear the Use hardware acceleration when available check box.
  7. Click the OK button.
  8. Restart your web browser.

Google Chrome

  1. Open Google Chrome.
  2. Click the Options icon (it has three horizontal lines on it).
  3. Click Settings.
  4. Click Show advanced settings.
  5. Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
  6. Restart your web browser.

Microsoft Office 2013 / 2010

  1. Open any program in Microsoft Office (for example, Microsoft Word).
  2. Click the File tab.
  3. In the menu on the left side of the screen, click Options.
  4. Click Advanced.
  5. Under Display, select the Disable hardware graphics acceleration check box.
  6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

  1. Press the Windows key +X.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a high-contrast theme.

Windows 7 / Vista 

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

  1. Click the Start button.
  2. Open the Control Panel.
  3. Select Display.
  4. Click the Settings tab.
  5. Click Advanced.
  6. Click the Troubleshooting tab.
  7. Move the Hardware Acceleration slider to None.
  8. Restart your computer.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop docking station

  • USB peripherals

  • Ethernet connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

Before You Buy

Yes, you can use this laptop docking station to charge a laptop computer. 

For more information on what the requirements are and about how much power this laptop docking station provides, refer to the product manual.

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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