10-Port USB 3.0 Hub with Charge and Sync Ports - 2 x 1.5A Ports

Add ten USB 3.0 ports, including two charging downstream ports, to your computer

Product ID: ST103008U2C

4.2 stars (12 reviews) |
  • Boost your system’s capabilities and turn one USB 3.0 port into ten
  • Fast-charge your smartphone or tablet, using two charge-and-sync ports with 1.5A output
  • Charge a variety of mobile devices, including Apple and Samsung Galaxy devices, with support for USB Battery Charging Specification 1.2
Your price
€90.99 EUR excl. VAT
€111.01 EUR incl. VAT

This 10-port USB 3.0 hub enhances your system’s capabilities by providing fast-charging for mobile devices, plus quick access to your USB devices, making it perfect for business or home-office settings.

Fast-charge your mobile devices

As a charging station, the hub features two easy-access 1.5 amp charge-and-sync ports, so you can easily fast-charge your smartphones, tablets and other mobile devices. Plus, you can still connect all of your vital peripherals to the remaining data ports. Because the hub supports USB Battery Charging Specification 1.2, you can charge most mobile devices, including Apple devices and Android™ devices such as the Samsung Galaxy™.

Increase your productivity with ten USB 3.0 ports

Designed for maximum scalability, this 10-port hub boosts your productivity by putting all of your USB devices within easy reach. With USB 3.0 transfer rates up to 5Gbps, it supports high-bandwidth devices such as external hard drive enclosures, flash drives, high-resolution webcams, video cameras, and more.

Designed for easy use

With its sleek and compact design, you can easily position the USB 3.0 (also known as USB 3.1 Gen 1) hub on your desk or workspace to make your USB devices more accessible. There’s also ample space between the USB 3.0 ports, so it’s easy to plug and unplug the devices you use the most.

The USB 3.0 hub is multi-platform compatible and is natively supported in virtually all operating systems including Windows® and Mac, which makes for an easy setup with no driver installation required.

The ST103008U2C is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

  • Conveniently fast-charge your mobile devices or sync with your computer
  • Deploy as a charging station or data hub in hot-desk environments
  • Upgrade the capabilities of your desktop or laptop with 10 additional USB 3.0 ports
  • Make hard-to-reach USB ports more accessible

Partner Numbers

  • Ingram Micro Italy V933618
  • Esprinet Italy ST103008U2C
  • Tech Data - Italy 4428519
  • UPC 065030861731

Compatibility

  • OS Independent logo
OS Independent; No additional drivers or software required

Specifications

Warranty Information Warranty 2 Years
Connector(s) 8 - Connector Type(s) USB Type-A (9 pin) USB 3.0 (5 Gbps)
2 - Connector Type(s) USB 3.0 A (Fast-Charge, 9 pin)
Environmental Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -10°C to 70°C (14°F to 158°F)
Humidity 10% ~ 90% RH (Non-condensing)
Hardware USB-C Device Port(s) No
USB-C Host Connection No
Fast-Charge Port(s) Yes
Ports 10
Interface USB 3.0
Bus Type USB 3.0
Industry Standards USB Battery Charging Specification Rev. 1.2
USB 3.0 - Backward compatible with USB 2.0/1.1
Chipset ID VIA/VLI - VL812
Indicators 10 - LED Indicators Port status (Blue)
Packaging Information Package Height 73 mm [2.9 in]
Package Length 19.4 cm [7.6 in]
Shipping (Package) Weight 639 g [22.6 oz]
Package Width 29.3 cm [11.5 in]
Performance Maximum Data Transfer Rate 5 Gbps
Type and Rate USB 3.0 - 5 Gbit/s
Physical Characteristics Form Factor Desktop
Weight of Product 144 g [5.1 oz]
Color Black
Material Plastic
Product Length 20.1 cm [7.9 in]
Product Width 60 mm [2.4 in]
Product Height 24 mm [0.9 in]
Power Power Source AC Adapter Included
Input Voltage 100 - 240 AC
Input Current 1.0 A
Output Voltage 12V DC
Output Current 4 A
Center Tip Polarity Positive
Plug Type N
Power Consumption (In Watts) 48
Software OS Compatibility OS Independent; No additional drivers or software required
Special Notes / Requirements System and Cable Requirements Host computer with an available USB 3.0 port
Note If connected to a USB 2.0 host port, performance may be limited
Charge and sync port(s) with a fast-charge icon:
If your host computer is turned off, in sleep mode, or disconnected, the hub will disable data sync mode and enable fast-charge mode automatically

If your host computer is turned on, a charge and sync port will provide a standard charge to a connected device plus simultaneous data sync capabilities
What's in the Box 1 - Included in Package 10-port USB 3.0 hub with charge & sync ports
USB 3.0 host cable [80 cm/31.5 in.]
universal power adapter
4 - Included in Package universal power adapter (NA/JP, UK, EU, ANZ)

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Drivers/Downloads

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Frequently Asked Questions

Troubleshooting

When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • USB A-to-B cable

  • Computer USB port

  • USB peripheral(s)

To test your setup components, try the following:

  • Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.

  • Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the hub, make sure that you do the following:

  • If a power adapter is included, provide power to the USB hub.

  • Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.

  • Install the drivers for the USB peripheral.

  • Install the latest drivers for the USB controller and motherboard chipset.

Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.

When testing your USB peripherals, make sure that you do the following:

  • If required, attach external power.

  • Confirm that the peripheral works on a standard USB port.

If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:

  • Use a new USB A-to-B cable.

  • Test your setup using basic USB peripherals, such as a keyboard or mouse.

  • Test using another USB port.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Before You Buy

It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating.  It is always recommended to use an included power supply with a USB hub when possible.

When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.

On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.

If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.

USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.

Compliance and safety

Compliance letters

  • WEEE
    • Language: English
  • RoHS
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(12 reviews)
4.2 out of 5 stars
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1 - 12 of 12 Reviews
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(1 Stars)

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By: Joe D - 07/02/2018
I Bought this 10 port hub on Amazon, hooked up an external hard drive, I could not get all the files and folder to copy to my external drive for backup many of them were missing this is very disastrous for me. any solutions?
| Helpful?
Malcolm, Customer Support on 7/3/2018 5:08:43 PM
We apologize for this odd behaviour you've experienced with our ST103008U2C and want to look into it further with you. I've reached out directly by email and can troubleshoot with you there.
(5 Stars)

Excellent USB Charger and Sync

By: hubj8752 - 08/19/2018
I have been in the AV/IT Integration space for over 30 years. I found this unit easy to setup and use on my Microsoft, Android and Apple devices. This unit has the ability to simultaneously fast-charge up to ten mobile devices. The unit supports various small and large devices (1.5A). The unit installs quickly with no additional drivers or software required, and is compatible with a variety of operating systems, which I tested. The syncing feature worked flawlessly on both my Windows devices and Apple Devices. A great unit for both home and office. I would love to see an smaller automobile version of this product. What is Included: 1 - 10-port USB 3.0 hub with charge & sync ports 1 - USB 3.0 host cable [80 cm/31.5 in.] 1 - universal power adapter 4 - universal power adapter (NA/JP, UK, EU, ANZ) Note: “I received this product in exchange for an unbiased review.”
| Helpful?
(4 Stars)

USB 3.0 hub

By: tazman - 08/27/2018
The USB 3.0 give the speed and flexibility with 10 ports to charge phones, iPads, and other devices. The build quality is excellent and packaging to help describe contents is always a plus. Also smaller than I thought is always a bonus.
| Helpful?
(4 Stars)

Nice 10 port docking station

By: macphot01970_82 - 09/02/2018
Overall i found this product does what it is intended to do. I was happy that Startech had included wrapped around the unit a "read before use" to explain the Fast charge functions otherwise I really would not have understood the meaning or how it functions. Good work Startech for explaining this!! The dock works well and I had no connection issues at all it works pretty flawlessly. My only complaint is i find this hub too light. I find light hubs and docks move too much when you plug in cables. The dock ends up moving by the force on the cables. I want the dock to stay in one place and the cables to be moved. A little more weight to the dock and it would stay in one place. Overall can't complain about function. I received this in exchange for an unbiased review.
| Helpful?
(5 Stars)

Aewsome USB 3.0 Hub

By: henryw - 09/03/2018
Well my prayers have been answered. This is the an uber usb 3.0 hub / charger. I run mostly on laptops that have few usb ports of any kind. Now I can connect up to 10 USB devices as well as being able to full charge on 2 of them. This device needs to be plugged in, no device drivers need to be installed on windows or mac for it to work - just needs power for full functionality as the USB 3.0 does not provide enough power to support the full functionality. Right now I have charging 2 phones (iPhone and android), and have 5 usb devices plugged in. My computer has never been so happy. I am using a variety of usb devices and adapter based on SD, microsd, etc. I have used USB hard drives as well without issue. Conveniently this device comes with a soft power switch and needs to be plugged in for full functionality. With it's glossy black exterior and blue LED lights to indicate enabled ports, it looks great. Delivery was fast and painless. It comes with international power plug adapters. I found the box it came in could have been a little smaller but no biggee as cardboard is recyclable. I have tested this on Windows 10 and Mac OSX without an glitches or problems. This products comes with StarTech's great 2 year warranty and lifetime tech support. Online manuals as well if you don't like the included manual. All in all, this is the best of the best as far as USB 3.0 hubs go. I will never go wanting for a place to plug in a USB device. Well done. I received this product in exchange for an unbiased review.
| Helpful?
(5 Stars)

Mount it!

By: andrewxs11 - 09/14/2018
This is a great USB hub for people with a lot of USB devices. Whether it’s USB memory keys or peripherals, after using it for a week I would highly recommend mounting this on a surface with the 8 USB ports along the edge of that surface. After the 3rd cable, you need to pick up the entire unit to either remove or add devices. Trust me, it gets old fast! On the bottom of the Hub, there are mounting holes for screws (which are not included, 5mm screw-heads fit great, about 2-3mm gap from the surface) or, some good thick 2-sided tape. A little planning will go a long way to ensuring that whatever you’re charging, copying or syncing will be done in a very efficient and (non-cable-tangled) way! I received this product in exchange for an unbiased review
| Helpful?
(3 Stars)

It just works. Best if mounted.

By: Nick_134 - 09/14/2018
OK, negatives first. --My unit arrived with the rubber feet only on one side, and the hub is really light, so it moved all over the place. The rubber on the two corners WAS slippery too. Replaced all four feet with a bit of non-slide shelf liner. Stays put. --The mounting holes on the back are slotted such that if you mount the hub horizontally with the 8 ports facing down, it will come loose when you plug anything in (I prefer the cords to face down when mounting something like this sideways--so this one is more preference. Now the good: --It just works. The charging ports do exactly as described, and function even if there's no computer connected. --Connected to a computer (which is on), I was able to trickle charge on more than just the 2 "charging" ports, so nice touch there. --Port separation is good, so all ports could be used at one time. --Full speed. :) --Indicator lights being up on the slanted peak is great. Can see them from almost any angle. Oddly enough, this was a standout feature for some reason. I received this product in exchange for an unbiased review.
| Helpful?
(5 Stars)

Love it.

By: nivek - 09/14/2018
You can never have enough USB ports but this comes close. Easy to install and works great. I am not a big fan of having to use an external power source but having 10 usb ports is worth it.
| Helpful?
(5 Stars)

USB ports as far as the eye can see!

By: ShawnO_11 - 09/17/2018
This hub is a great addition for my cluttered desk. With proper placement and cable management it cleaned up and centralized all my USB cables I previously had running to front, back, and side USB ports. The fast charge ports are clearly marked and accessible and are great for connecting a cell phone or tablet. Though it might not be initially evident, one is able to charge devices with the non-fast charge ports when connecting the hub to a PC, albeit slowly. External power requirements often serve as a deterant for me on products like this with 10 ports and fast charging it is easy to makes this an exception. I received this product in exchange for an unbiased review.
| Helpful?
(5 Stars)

By: JVAZQUEZ - 10/09/2018
| Helpful?
(4 Stars)

Works good, but some failed

By: 55ffpw - 03/11/2020
Got 10 for a project and after a couple days two started having an issue where 5 of the 10 ports stopped working. Removing and reapplying power re-enables the ports but eventually the same 5 ports stop working.
| Helpful?
Matt, Customer Support on 3/12/2020 4:55:31 PM
Thank you for sharing your review of our ST103008U2C. We pride ourselves on our high-quality standards and are sorry to hear that two of these hubs are having issues. We'd like to speak with you to help isolate the issue and fix it for you. Please contact us at www.startech.com/support for assistance. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
(4 Stars)

HOW CAN YOU TURN OFF ANNOYING LEDs

By: GTKR - 10/02/2020
Agree with other reviews but those Led lights are just too much. How can you turn them off.
| Helpful?
Stacey, Customer Support on 10/2/2020 2:44:04 PM
Hello, We appreciate your review. I will pass your feedback on regarding the LEDs. As of right now, they are not able to be turned off.
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