Product ID: TB2DOCK4KDHC
The TB2DOCK4KDHC Thunderbolt™ 2 Docking Station lets you connect up to 11 devices to your MacBook or laptop, so you can create a convenient, 4K Ultra HD workstation. Laptops often lack the connection ports you’ll need to maximize productivity, while many docking stations only offer basic port interfaces. With more connection ports than most docking stations, now you can vastly expand your connectivity while taking advantage of Thunderbolt 2 possibilities.
Delivering unparalleled speed and unprecedented display technology, the TB2DOCK4KDHC offers the ultimate in workstation convenience and is one of the first Thunderbolt 2 docking stations available.
Thunderbolt 2 redefines efficiency with dependable, lightning-fast performance. With up to 20 Gbps data throughput, this convenient laptop docking station helps you avoid the nuisance of bandwidth bottlenecks when connecting multiple displays and peripherals to your MacBook. Thunderbolt 2 merges two 10 Gbps channels, delivering speeds that are twice as fast as Thunderbolt 1, and 4x faster than USB 3.0, for unparalleled device performance.
With virtually no throughput restrictions, this versatile docking station gives you essential connection ports as well as interfaces other Thunderbolt 2 docks don’t offer, such as USB 3.0 fast-charge, eSATA and SPDIF 5.1 digital optical audio ports. The TB2DOCK4KDHC lets you use your peripherals at higher speeds, saving you time so you can get your work done faster.
Discover 4K Ultra HD for an unprecedented visual experience! The dock delivers brilliant text and image quality at 4K resolution (3840 x 2160p) to your HDMI®, DisplayPort™, or Thunderbolt monitor (4K resolution at 60Hz is supported when connected to a single Thunderbolt display). Plus, you’re set for the future popularity of 4K sources and displays.
For the improved productivity of a dual monitor setup, the dock can connect to an HDMI and a Thunderbolt display, with 4K resolution on a single display.
You can even connect multiple displays via Thunderbolt daisy chain, giving you two convenient possibilities for expanding your overall screen real estate!
For a convenient workstation experience, you can eliminate hassle and save time by leaving your vital peripherals connected to the dock. You can easily create a dynamic, full-sized workstation in seconds using the included Thunderbolt cable. Plus, you can fast-charge your tablet or smartphone with or without your laptop connected to the dock, through a handy, always-on USB fast-charge port.
This Thunderbolt dock lets you hurdle connection limitations by adding several essential ports to your MacBook Pro® or MacBook Air®, such as multiple storage peripherals through eSATA (with port multiplier support) and USB 3.0 hub ports. Unlike other Thunderbolt docking stations, the TB2DOCK4KDHC offers an SPDIF port so you can take advantage of your laptop or MacBook 5.1 digital optical audio capabilities. Plus, for maximum connectivity you can daisy chain up to 6 Thunderbolt devices.
Unlike some proprietary docking stations designed only to work with specific laptop models, this universal Thunderbolt 2 laptop dock works with multiple brands. All you need is your laptop or MacBook Thunderbolt 2 port and you can be up and running quickly. With universal support, you can use this dock with different laptops.
Backed by a StarTech.com 3-year warranty and free lifetime technical support, this durable Thunderbolt 2 dock also features an aluminum outer frame and stylish silver sandblast finish that matches your MacBook nicely!
| Warranty Information | Warranty | 3 Years |
|---|---|---|
| Connector(s) | 2 - Connector Type(s) | Thunderbolt™ 2 (20 pin) |
| 1 - Connector Type(s) | HDMI (19 pin) | |
| USB 3.0 A (Fast-Charge, 9 pin) | ||
| eSATA (7 pin, Data) | ||
| Toslink (SPDIF, Optical) | ||
| 3.5 mm Mini-Jack (4 Position) | ||
| 3.5 mm Mini-Jack (3 Position) | ||
| RJ-45 | ||
| Security Lock Slot | ||
| 3 - Connector Type(s) | USB Type-A (9 pin, 5 Gbps) | |
| Environmental | Operating Temperature | 0°C to 40°C (32°F to 104°F) |
| Storage Temperature | -20°C to 70°C (-4°F to 158°F) | |
| Humidity | 0~90% RH | |
| Hardware | 4K Support | Yes |
| Fast-Charge Port(s) | Yes | |
| Displays Supported | 1 | |
| Bus Type | Thunderbolt 2 | |
| Industry Standards | Thunderbolt 2 - Backward compatible with Thunderbolt 1 USB Battery Charging Specification Rev. 1.2 IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0/1.1 |
|
| Chipset ID | Intel - Falcon Ridge DSL5520 Fresco - FL1100EX ASMedia - ASM1061 C-Media - CM6500 Texas Instruments - PCM2912A Intel - WGI210AT |
|
| Indicators | 1 - LED Indicators | Link (Green) |
| Activity (Yellow) | ||
| Packaging Information | Package Height | 12,6 cm [5,0 in] |
| Package Length | 18,2 cm [7,2 in] | |
| Shipping (Package) Weight | 1,7 kg [3,8 lb] | |
| Package Width | 27,3 cm [10,7 in] | |
| Performance | Maximum Data Transfer Rate | 20 Gbps (Thunderbolt 2) 5 Gbps (USB 3.0) 6 Gbps (eSATA) 2 Gbps (Ethernet; Full-Duplex) |
| Maximum Digital Resolutions | Single Display HDMI Display: [email protected] mDP or Thunderbolt Display: [email protected] Dual Displays HDMI and Thunderbolt Displays: 3840x2160 (HDMI) and 3440x1440 (Thunderbolt) Thunderbolt Daisy Chain: 3840x2160 (mDP / DP) and 2560x1440 (Thunderbolt) Note: Depending on the configuration and the supported resolutions of your connected monitors, the docking station may support video resolutions lower than those specified above. |
|
| Type and Rate | Thunderbolt 2 - 20 Gbit/s | |
| UASP Support | Yes | |
| Port Multiplier | Yes | |
| Number of Ports That Support Port Multiplier | 1 | |
| Number of Drives Supported Through Port Multiplier | 1 to 4 | |
| Compatible Networks | 10/100/1000 Mbps | |
| Auto MDIX | Yes | |
| Full Duplex Support | Yes | |
| Physical Characteristics | Weight of Product | 580 g [20,5 oz] |
| Color | Silver | |
| Material | Aluminum and Plastic | |
| Product Length | 23,4 cm [9,2 in] | |
| Product Width | 82 mm [3,2 in] | |
| Product Height | 3,8 cm [1,5 in] | |
| Power | Power Source | AC Adapter Included |
| Input Voltage | 100 - 240 AC | |
| Input Current | 2 A | |
| Output Voltage | 12V DC | |
| Output Current | 5 A | |
| Center Tip Polarity | Positive | |
| Plug Type | M | |
| Power Consumption (In Watts) | 60 | |
| Software | OS Compatibility | Windows® 7, 8, 8.1, 10, 11 macOS 10.9 to 10.15, 11.0, 12.0 |
| Special Notes / Requirements | System and Cable Requirements | Available Thunderbolt 2 interface |
| Port multiplier support: The docking station's eSATA port is natively supported in both Windows and Mac operating systems. However, port multiplier is only natively supported in Mac OS. Install the ASMedia-ASM1061 driver to enable support for port multiplier in Windows OS. |
||
| Note | Dual display configuration is available when connected to an HDMI + Thunderbolt display only | |
| A 4K-capable display is required to achieve 4Kx2K resolutions | ||
| If connected to a Thunderbolt 1 host port, performance may be limited | ||
| What's in the Box | 1 - Included in Package | Thunderbolt 2 4K Laptop Docking Station |
| 1m Thunderbolt Cable | ||
| Universal Power Adapter | ||
| Instruction Manual | ||
| 4 - Included in Package | Power Cords (NA/JP, UK, EU, ANZ) |
Bandwidth hungry? Your solution is here:<br /> Quad-bay high capacity storage with lightning fast performance.
Add two 2.5" SATA HDDs, up to 15mm in height, to your Mac® or PC through Thunderbolt, with a well-ventilated storage solution that helps keep your drives running cool
Create a high-resolution 4k x 2k connection with HBR2 support between your Mini DisplayPort™-equipped laptop and a standard DP monitor
Create a high-resolution 4k x 2k connection with HBR2 support between your Mini DisplayPort™-equipped laptop and a standard DP monitor
Connect your external SATA storage devices to your Laptop or desktop.
Create an external dual 3.5in HDD SATA RAID array, connected through either USB 3.0 with UASP or eSATA
Turn a 2.5” SATA III HDD / SSD into an external hard drive that can connect to your computer through either eSATAp at 6 Gbps, or USB 3.0 with UASP at 5 Gbps
Connect two 3.5" SATA III hard drives to your computer through USB 3.0 with UASP in a RAID array, and charge or connect USB devices with the built-in 2-port USB 3.0 fast charge hub
Use first-generation Thunderbolt and Thunderbolt 2 devices with your new Thunderbolt 3 computer
Protect your laptop against theft with this convenient combination lock
We are always ready to assist you with any questions you may have.
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Live Chat (opens in new window)Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).
Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
Note: If the Run as Administrator option is not available, you might be trying to run the installer from within the zipped file. Complete the instructions in step 2 to extract the files.
Your computer automatically finishes installing the driver and your device should be ready to use.
Sometimes an on-board network interface card (NIC) conflicts with a new NIC. In these cases it is best to disable the on-board NIC.
The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible. To do this, consult your motherboard manual.
You can also disable any NIC in Windows. Here is how you do this:
First click Start, or, in Windows 10 and 8, hold down the Windows key and press X. Then click Control Panel.
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP
When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
Video cables
Video source
Video destination
Laptop docking station
USB peripherals
Ethernet connection
To test your setup components, try the following:
Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.
Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.
If the device is listed with an error, reinstall the drivers following the instructions on the website.
Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.
Check to see if the monitor is being detected by Windows.
For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.
When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.
When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.
To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution and refresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to set the monitor to work at 30Hz.
To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.1. For more information about how to change your monitor settings, refer to the website of the manufacturer of your monitor.
To confirm that Windows detects your USB device, complete the following:
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
To confirm that the Mac OS detects your USB device, complete the following:
You may need to refresh the System Information page after you plug in your device. To do so, press Command + R with the System Information page open.
Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
No, you cannot use this docking station to charge a connected laptop computer.
To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.
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