USB 3.0 Docking Station Dual Monitor with HDMI & 4K DisplayPort - USB 3.0 to 4x USB-A, Ethernet, HDMI and DP - USB Type A Universal Laptop Docking Station for Mac & Windows

Laptop Docking Station | Mac & Windows® | USB Fast Charge Port | 4 USB Ports | TAA Compliant

Product ID: USB3DOCKHDPC

4.5 stars (4 reviews) |
  • FULL FEATURE DOCK: USB 3.0 Type-A dock with dual monitor options (HDMI & DisplayPort), 4x USB-A 5Gbps ports (one Fast Charge), Gigabit Ethernet, headset audio port, and K-slot for securing the dock
  • FLEXIBLE DISPLAY SETUP: This docking station supports different display options with dual monitors DP & HDMI (2048 x 1152p and 1920 x 1080p), single DP (4K 30Hz) OR single HDMI (up to 2560 x 1440p)
  • USB-A LAPTOP COMPATIBILITY: This DisplayLink certified laptop computer docking station works with new or legacy laptops from brands like HP, Dell, Lenovo, Microsoft Surface Pro, and Chromebooks
Your price
€240.99 EUR excl. VAT
€294.01 EUR incl. VAT

This TAA compliant dual-monitor USB 3.0 docking station combines a 4-port USB 3.0 hub, headphone and microphone audio connectors, a USB fast-charge port, and a GbE RJ45 Port with Wake-on-LAN (WOL). 

Leading-Edge Display Technology

4K Ultra HD Resolutions  

This 4K USB docking station supports DisplayPort plus HDMI dual video, or a single DP display at 4K Ultra HD resolutions (3840 x 2160p).

Maximum Supported Resolutions*

Video Output Configuration Max DisplayPort Resolution Max HDMI Resolution

DisplayPort
(Single Display)

3840 x 2160p (4K) N/A
HDMI
(Single Display)
N/A 2560 x 1440p
DisplayPort and HDMI
(Two Displays)
2048 x 1152p 2048 x 1152p

*Lower resolutions are also supported. For example, if the max is 3840 x 2160p (4K), it also supports 2560 x 1600p and 2560 x 1440p.

Integrated USB 3.0 Hub 

The built-in USB hub features four USB 3.0 ports for connecting extra peripherals such as external hard drives or a wired mouse as if they are connected directly to your laptop. 

USB Fast Charge  

The USB 3.0 dock’s always-on USB fast-charge port charges devices without a laptop connection and supports USB Battery Charging Specification 1.2 making it easy to charge your tablets and other mobile devices.

 

Device Charging

Direct Ethernet Connectivity 

The integrated RJ45 Ethernet port supports speeds of 10/100/1000Mbps, giving you an instant connection to a reliable wired network. 

Easy to Use  

This docking station with DisplayPort and HDMI is universally compatible, working with Mac and Windows® USB 3.0 equipped laptops and includes a 2ft. USB 3.0 cable for quick setup.   

StarTech.com laptop docking stations can be used for cost savings and faster deployment with just a single cable. This USB 3.0 docking station is backed by a competitive 3-year warranty and free lifetime multilingual Technical Support.

Applications

  • Classrooms
  • Computer Labs
  • Network and Systems Administration

Partner Numbers

  • Ingram Micro Italy V933290
  • Esprinet Italy USB3DOCKHDPC
  • Tech Data - Italy 4428887
  • UPC 065030859233

Compatibility

  • Windows 10 logo
  • Windows 8 logo
  • Windows 7 logo
  • macOS Mojave (10.14) logo
  • macOS Sierra (10.12) logo
  • Chrome OS logo
  • Mac OS X El Capitan (10.11) logo
  • macOS Catalina (10.15) logo
Windows® 7, 8, 8.1, 10
macOS 10.8 - 10.12, 10.14 - 10.15
Chrome OS™ v55+

Specifications

Warranty Information Warranty 3 Years
Connector(s) Connector Type(s) 1 - DisplayPort (20 pin)
1 - HDMI (19 pin)
1 - USB 3.0 A (Fast-Charge, 9 pin)
3 - USB Type-A (9 pin) USB 3.0 (5 Gbps)
1 - RJ-45
1 - 3.5 mm Mini-Jack (4 Position)
1 - USB Type-B (9 pin) USB 3.0
1 - Security Lock Slot
Environmental Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -10°C to 80°C (14°F to 176°F)
Humidity 90% RH
Hardware 4K Support Yes
Fast-Charge Port(s) Yes
Displays Supported 2
Bus Type USB 3.0
Industry Standards IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB Battery Charging Specification Rev. 1.2
USB 3.0 - Hub ports support USB 2.0/1.1 backward-compatibility
Chipset ID DisplayLink - DL-5900
VIA/VLI - VL812
Indicators LED Indicators 1 - Link (Green)
1 - Activity (Yellow)
Packaging Information Package Height 71 mm [2.8 in]
Package Length 19.8 cm [7.8 in]
Shipping (Package) Weight 1.1 kg [2.4 lb]
Package Width 25.1 cm [9.9 in]
Performance Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions 3840x2160 @ 30Hz / 2560x1600 / 2560x1440 (DisplayPort - Single Display)

2560x1440 (HDMI - Single Display)

2048x1152 & 2048x1152 (DisplayPort & HDMI - Two Displays)
Lower resolutions are also supported.
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Full Duplex Support Yes
Physical Characteristics Weight of Product 277 g [9.8 oz]
Color Black
Material Steel and Plastic
Cable Length 609 mm [24.0 in]
Product Length 22.7 cm [8.9 in]
Product Width 76 mm [3.0 in]
Product Height 2.4 cm [0.9 in]
Power Power Source AC Adapter Included
Input Voltage 100 - 240 AC
Input Current 1.5 A
Output Voltage 5 DC
Output Current 6.5 A
Plug Type 4-pin DIN
Power Consumption (In Watts) 32.5
Software OS Compatibility Windows® 7, 8, 8.1, 10
macOS 10.8 - 10.12, 10.14 - 10.15
Chrome OS™ v55+
Special Notes / Requirements System and Cable Requirements DisplayPort display must support 4K resolutions
If connected to a USB 2.0 host port, or if using a USB 2.0 host connection cable, performance may be limited (USB 3.0 host cable included)
What's in the Box Included in Package 1 - USB 3.0 Laptop Docking Station
1 - 2ft USB 3.0 Cable
1 - Universal Power Adapter
4 - Power Cords (NA/JP, EU, UK, ANZ)
1 - Driver CD
1 - Instruction Manual

Accessories

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DisplayPort 1.2 Cable with Latches - Certified, 6 ft

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DisplayPort 1.2 Cable with Latches - Certified, 10 ft

Create high-resolution 4K x 2K connections with HBR2 support between your DisplayPort equipped devices

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USB-C to USB-A Adapter Cable - M/F - 6in - USB 3.0 - USB-IF Certified

Connect your USB Type-C laptop to a USB legacy peripheral device, with this durable adapter

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MUYHSMFF

Headset adapter for headsets with separate headphone / microphone plugs - 3.5mm 4 position to 2x 3 position 3.5mm M/F

Turns a 3.5mm audio output port into two distinct ports – one 3.5mm headphone jack and one 3.5mm microphone port

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Drivers/Downloads

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Driver(s):

Manual(s):

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Frequently Asked Questions

Troubleshooting

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

  1. Click the Start button.
  2. Open Control Panel.
  3. Click Network and Internet.
  4. Click Internet Options.
  5. Click the Advanced tab.
  6. Browse to the Accelerated graphics screen.
  7. Select the Use software rendering instead of GPU rendering check box.
  8. Click Apply.
  9. Restart your computer.

Mozilla Firefox

  1. Open Firefox.
  2. Press the Alt key.
  3. Click Tools and Options.
  4. Click the Advanced icon.
  5. Click the General tab.
  6. Under Browsing, clear the Use hardware acceleration when available check box.
  7. Click the OK button.
  8. Restart your web browser.

Google Chrome

  1. Open Google Chrome.
  2. Click the Options icon (it has three horizontal lines on it).
  3. Click Settings.
  4. Click Show advanced settings.
  5. Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
  6. Restart your web browser.

Microsoft Office 2013 / 2010

  1. Open any program in Microsoft Office (for example, Microsoft Word).
  2. Click the File tab.
  3. In the menu on the left side of the screen, click Options.
  4. Click Advanced.
  5. Under Display, select the Disable hardware graphics acceleration check box.
  6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

  1. Press the Windows key +X.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a high-contrast theme.

Windows 7 / Vista 

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

  1. Click the Start button.
  2. Open the Control Panel.
  3. Select Display.
  4. Click the Settings tab.
  5. Click Advanced.
  6. Click the Troubleshooting tab.
  7. Move the Hardware Acceleration slider to None.
  8. Restart your computer.

If the display connected through your USB display adapter does not wake up after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.

Windows 8 / 10

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution and refresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to set the monitor to work at 30Hz. 

To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.1. For more information about how to change your monitor settings, refer to the website of the manufacturer of your monitor.

Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output a blank screen. If you experience this problem, follow these steps:

  1. Update computer to the latest version of macOS 10.15
  2. Permit Screen Recording by following these steps: macOS Catalina 10.15: Screen Recording permission (external link)
  3. Enable the DisplayLink Kernel Extension by following these steps: macOS 10.13, 10.14 and 10.15: Video functionality not enabled (external link)
  4. If the problem persists, try installing the DisplayLink Manager Application (external link). Be sure to run the application after installation and select “Launch automatically after logging-in” for it to start automatically every time you log-in.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop docking station

  • USB peripherals

  • Ethernet connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

How To

To arrange extended displays on Windows 10, complete the following. 

  1. Press the Windows key+R, type desk.cpl, and press Enter. 
  2. Under the ‘Multiple Displays’ selection, select ‘Extend Desktop To This Display.’  
  3. Press ‘Identify’ to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  
  5. Click the Apply button. 

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To arrange extended displays on macOS, complete the following. 

  1. Navigate to the Apple Menu > System Preferences, click Displays, then click Arrangement
  2. Make sure that the ‘Mirror Displays’ checkbox is not selected. 
  3. Click on each display to determine what number each display is assigned to. 
  4. Drag and drop each display accordingly to the physical layout on your desk.  

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Installation

Starting in High Sierra 10.13, macOS enforces stricter security policies than previous revisions. As a result of these changes, software packages, like those used in this installation, will need to be allowed within the macOS Security and Privacy settings, immediately after the software has been installed, in order for the device to operate.

To allow the software, follow these steps after you've completed installation on your Mac:

  1. Open System Preferences.
  2. Open Security & Privacy.
  3. Click the Allow button near the bottom of the General tab.

Note: The option to allow the software will be available within the Security & Privacy settings for 30 minutes. If the software is not allowed within that time frame, the software must be reinstalled in order for macOS to grant the opportunity to allow it again.

Before You Buy

No, you cannot use this docking station to charge a connected laptop computer.

To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.

Compliance and safety

Compliance letters

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

Customer Reviews

(4 reviews)
4.5 out of 5 stars
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(5 Stars)

Better than expected

By: Jo_lo1978 - 03/09/2015
I bought this a week ago and after installing drivers, plugging in all devices and display port; i have to say it works a dream - I'm using a Lenovo Y59UHD with an ACER B286HK 4k screen at 3840x2160
| Helpful?
(5 Stars)

Great

By: anwe - 10/23/2015
Using this with Lenovo yoga 3 pro and a 4Kmonitor. All interfaces work perfectly. Highly recommended.
| Helpful?
(5 Stars)

Exactly what I was looking for!

By: Chad76 - 03/03/2016
I bought this product in order to get the best resolution possible while splitting two 4K resolution monitors from my laptop. This docking station proved to be worth its price and then some from first use. If every product that Startech sells is this reliable, I'llegue definitely be purchasing from them again in the future.
| Helpful?
(3 Stars)

Works well, but Open GL Drivers are out of date

By: keyboardface - 02/09/2017
It works well, but I've had a few problems with the device so far. 1. At first, it didn't pass through the ethernet connection despite saying it had the latest drivers. Finally, today, it updated the drivers and it looks like now the ethernet connection works. 2. The OpenGL drivers that are connected with this are out of date. I have a few programs that require the latest OpenGL drivers and I've been unable to get them to update. It works just fine when I plugin the monitor directly to the HDMI, but that defeats the whole purpose of this device. (It says that OpenGL is at 1.1.0) Other than that, it works great.
| Helpful?
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