Discontinued

Travel Docking Station for Laptops - VGA - USB 3.0

Easily create a workstation on the go and add video, Gigabit Ethernet, and a USB 3.0 port to any laptop

Product ID: USB3SMDOCKV

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  • VGA video, USB 3.0 hub port, and GbE through a single USB 3.0 cable
  • Compact and lightweight for maximum portability — multiple connection options in a travel-friendly casing
  • Built-in, extended-length USB 3.0 cable for convenience and distance flexibility

This travel docking station lets you turn your laptop into a mobile workstation. It’s a travel-friendly solution that helps you connect extra devices to any computer, even when you’re on the move.

Business professional tucking the travel docking station into a laptop bag

The essential stow-away laptop accessory

With a lightweight design, this compact laptop docking station tucks neatly into your travel bag. Now, you can avoid the nuisance of carrying multiple adapters, by consolidating three essential connection ports into one convenient device.

Plus, the portable docking station complements your Ultrabook™ nicely, with an aesthetically matching black and silver housing.

Easy to create a versatile mobile workstation

Providing added distance flexibility via an integrated extended-length (21”) USB 3.0 host cable, you can easily connect a VGA monitor as a second display.

Diagram showing the travel docking station connected to a laptop, a gigabit network, and a USB flash drive

The versatile docking station also adds Gigabit Ethernet and a USB 3.0 port to your laptop, letting you set up a multi-functional workstation on the run. Plus, you don’t have to worry about sacrificing one of your laptop USB ports.

Quick setup with no external power adapter required

To save you time, setup is seamless and hassle-free. The travel dock automatically downloads the latest driver when connected to a Windows® system with an active network connection.

The universal travel docking station for laptops works with almost any USB 3.0 capable system. It’s USB-powered too, so you can get up and running without the aggravation of searching for an available power outlet.

The USB3SMDOCKV is backed by a StarTech.com 3-year warranty and free lifetime technical support.

Applications

  • Work from your Ultrabook or laptop easily, while you’re on the run or on the road, by adding essential connectivity options
  • Use your laptop as a multi-display workstation, through external monitor support
  • Connect to your VGA-equipped projector and display multimedia content in boardrooms
  • Connect your laptop to a wired Gigabit network in situations where a WiFi connection isn't available, such as in classrooms, offices, and hotels

Partner Numbers

  • UPC 065030858878

Compatibility

  • Windows 8 logo
  • Windows 7 logo
  • Windows 10 logo
  • Mac OS X Yosemite (10.10) logo
  • Mac OS X El Capitan (10.11) logo
  • Mac OS X Mavericks (10.9) logo
  • macOS Sierra (10.12) logo
  • macOS Big Sur (11.0) logo
Windows® XP SP3 (32-bit), Vista, 7, 8, 8.1, 10
macOS 10.6 to 10.12, 11.0

Specifications

Warranty Information Warranty 3 Years
Connector(s) 1 - Connector Type(s) USB Type-A (9 pin) USB 3.0 (5 Gbps)
VGA (15 pin, High Density D-Sub)
RJ-45
USB Type-A (9 pin) USB 3.0 (5 Gbps)
USB Micro-B (5 pin)
Environmental Operating Temperature 0°C to 50°C (32°F to 122°F)
Storage Temperature -20°C to 60°C (-4°F to 140°F)
Humidity 5~85% RH
Hardware 4K Support No
Fast-Charge Port(s) No
Displays Supported 1
Bus Type USB 3.0
Industry Standards IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Hub port supports USB 2.0/1.1 backward-compatibility
Chipset ID DisplayLink - DL-3700
Indicators 1 - LED Indicators Power
Link/Activity
Link
Packaging Information Package Length 14.4 cm [5.7 in]
Package Width 20.7 cm [8.1 in]
Package Height 47 mm [1.9 in]
Shipping (Package) Weight 260 g [9.2 oz]
Performance Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Analog Resolutions 2048x1152 (VGA)
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Compatible Networks 10/100/1000 Mbps
Auto MDIX Yes
Full Duplex Support Yes
Physical Characteristics Color Black & Silver
Material Plastic
Cable Length 53.4 cm [21.0 in]
Product Length 10.6 cm [4.2 in]
Product Width 68 mm [2.7 in]
Product Height 25 mm [1.0 in]
Weight of Product 126 g [4.4 oz]
Power Power Source USB-Powered
Software OS Compatibility Windows® XP SP3 (32-bit), Vista, 7, 8, 8.1, 10
macOS 10.6 to 10.12, 11.0
Special Notes / Requirements System and Cable Requirements USB enabled computer system with available USB 3.0 port
Note Micro USB Port (Auxiliary Power Input Port)
If necessary the provided USB power cable may be connected to draw additional power from the host computer in order to sufficiently power all outputs simultaneously
What's in the Box 1 - Included in Package USB 3.0 Mini Docking Station
USB Power Cable
Driver CD
Instruction Manual

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Drivers/Downloads

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Driver(s):

Manual(s):

Datasheet

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Frequently Asked Questions

Installation

Troubleshooting

If the display connected through your USB display adapter does not wake up after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.

Windows 8 / 10

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop docking station

  • USB peripherals

  • Ethernet connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.

If hardware acceleration is enabled on any of your software applications, it can result in poor resource management and limit the performance of your video device. If you experience this problem, you should disable hardware acceleration in the program(s) that were impacted. 

To disable hardware acceleration in common applications and operating systems, complete one of the following series of steps, depending on what software application(s) or operating system that you are running.

Internet Explorer 9 and later

Note: Earlier versions of Internet Explorer do not use hardware acceleration.

  1. Click the Start button.
  2. Open Control Panel.
  3. Click Network and Internet.
  4. Click Internet Options.
  5. Click the Advanced tab.
  6. Browse to the Accelerated graphics screen.
  7. Select the Use software rendering instead of GPU rendering check box.
  8. Click Apply.
  9. Restart your computer.

Mozilla Firefox

  1. Open Firefox.
  2. Press the Alt key.
  3. Click Tools and Options.
  4. Click the Advanced icon.
  5. Click the General tab.
  6. Under Browsing, clear the Use hardware acceleration when available check box.
  7. Click the OK button.
  8. Restart your web browser.

Google Chrome

  1. Open Google Chrome.
  2. Click the Options icon (it has three horizontal lines on it).
  3. Click Settings.
  4. Click Show advanced settings.
  5. Scroll to the bottom of the screen and clear the Use hardware acceleration when available check box.
  6. Restart your web browser.

Microsoft Office 2013 / 2010

  1. Open any program in Microsoft Office (for example, Microsoft Word).
  2. Click the File tab.
  3. In the menu on the left side of the screen, click Options.
  4. Click Advanced.
  5. Under Display, select the Disable hardware graphics acceleration check box.
  6. Close and restart all of the Microsoft Office programs that you had open.

Windows 10 / 8

  1. Press the Windows key +X.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a high-contrast theme.

Windows 7 / Vista 

  1. Click the Start button.
  2. Click Control Panel.
  3. Click Personalization.
  4. Select a non-Aero theme. Ideally, you should select a basic and high-contrast theme.

Windows XP

  1. Click the Start button.
  2. Open the Control Panel.
  3. Select Display.
  4. Click the Settings tab.
  5. Click Advanced.
  6. Click the Troubleshooting tab.
  7. Move the Hardware Acceleration slider to None.
  8. Restart your computer.

How To

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Before You Buy

No, you cannot use this docking station to charge a connected laptop computer.

To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.

Compliance and safety

Compliance letters

  • WEEE
    • Language: English
  • RoHS
    • Language: English

Safety Measures

  • If product has an exposed circuit board, do not touch the product under power.
  • If Class 1 Laser Product. Laser radiation is present when the system is open.
  • Wiring terminations should not be made with the product and/or electric lines under power.
  • Product installation and/or mounting should be completed by a certified professional as per the local safety and building code guidelines.
  • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards.
*Product appearance and specifications are subject to change without notice.

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