Product ID: PEXUSB311A1C
This USB 3.1 card helps prepare you for the next generation of USB connectivity and performance. Now you can access USB 3.1 Gen 2 devices at 10Gbps, which is twice the speed of traditional USB 3.0 devices. (USB 3.0 is also known as USB 3.1 Gen 1.)
Plus, by adding one USB-C™ and one USB-A port to your PC, you can easily connect legacy, modern, and future USB devices, regardless of the USB connector type.
This high-performance USB card is a must-have computer upgrade. By adding two 10Gbps USB ports, you can connect high-bandwidth devices and avoid the performance bottlenecks often associated with older connectivity technologies.
The PCI Express USB 3.1 card lets you transfer files and access devices faster, so you can get more work done by spending less time waiting. The higher data throughput makes the card a necessity for external hard drives, hard drive enclosures, and many other fast-access USB 3.1 peripherals.
For connection flexibility, the card offers USB-C and USB-A ports, so you can bridge the gap between older and newer USB devices that use different connectors. Now you can simultaneously connect and access USB Type-A and USB Type-C™ devices from the convenience of one card.
By adding two types of USB ports in one combo card, you can free up space in your PC, and eliminate the nuisance of having different cards for different USB devices. Plus, you can rest assured your set for the future, as USB-C devices become more popular and more standardized.
When used with the SATA power connector, the card delivers higher power output than traditional USB cards. It offers a 2-amp USB-A port, and a 3-amp USB-C port, so you can connect many bus-powered devices (for example, portable hard drives), without the need for an external power adapter.
The PCIe USB 3.1 card comes equipped with a full-profile bracket, but also includes a half-height or low-profile bracket, making it easy to install in full or small form-factor desktops or servers. And, the card offers hassle-free installation, with no additional software or drivers required in many natively supported operating systems.
The PEXUSB311A1C is backed by a StarTech.com 2-year warranty and free lifetime technical support.
Note: The card does not support DP Alt Mode or USB Power Delivery.
Warranty Information | Warranty | 2 Years |
---|---|---|
Connector(s) | 1 - Connector Type(s) | PCI Express x4 |
1 - Internal Ports | SATA Power (15 pin) | |
1 - External Ports | USB Type-C (24 pin) USB 3.1 (10Gbps) | |
USB 3.1 USB Type-A (9 pin, Gen 2, 10 Gbps) | ||
Environmental | Operating Temperature | 5°C to 50°C (41°F to 122°F) |
Storage Temperature | -25°C to 70°C (-13°F to 158°F) | |
Humidity | 15~90% RH (Non-condensing) | |
Hardware | Ports | 2 |
Interface | USB 3.1 Gen 2 | |
Bus Type | PCI Express | |
Card Type | Standard Profile (LP bracket incl.) | |
Port Style | Integrated on Card | |
Industry Standards | USB 3.1 Specification Rev. 1.0 USB Specification Rev. 2.0 PCI Express Base Specification Rev. 3.0 Intel xHCI Specification Rev. 1.1 UASP (USB Attached SCSI Protocol) Rev. 1.0 |
|
Chipset ID | ASMedia - ASM1142 | |
Packaging Information | Shipping (Package) Weight | 131 g [4,6 oz] |
Package Length | 17 cm [6,7 in] | |
Package Width | 14,2 cm [5,6 in] | |
Package Height | 41 mm [1,6 in] | |
Performance | Maximum Data Transfer Rate | 10Gbps |
Type and Rate | USB 3.1 Gen 2 - 10 Gbit/s | |
UASP Support | Yes | |
Physical Characteristics | Product Length | 92 mm [3,6 in] |
Product Width | 18 mm [0,7 in] | |
Product Height | 12 cm [4,7 in] | |
Weight of Product | 48 g [1,7 oz] | |
Software | OS Compatibility | Windows® 7, 8, 8.1, 10 Windows Server® 2008 R2, 2012, 2016 Mac OS X® 10.9 to 10.10 Linux® 3.5 to 4.11.x LTS version only |
Special Notes / Requirements | System and Cable Requirements | PCI Express enabled computer or server with a PCI Express x4 slot or higher (x8, x16) |
SATA power connector | ||
Note | The maximum throughput of this card is limited by the bus interface. PCI Express Gen 1.0 max throughput is 2.5Gbps. PCI Express Gen 2.0 max throughput is 5Gbps. PCI Express Gen 3.0 max throughput is 10Gbps. | |
The card's USB-C port is a standard data throughput port. It does not support DP Alt Mode or USB Power Delivery. | ||
The available bandwidth (10Gbps) is shared equally between the two ports. | ||
What's in the Box | 1 - Included in Package | 2-port USB 3.1 (10Gbps) card |
low-profile bracket | ||
instruction manual |
Connect your USB Type-C laptop to a USB legacy peripheral device, with this durable adapter
USB-A to USB-C™ Cable | USB-IF Certified | USB 3.1 (10Gbps)
Connect USB 3.1 or 3.0 USB-B devices to your USB-C tablet or laptop or computer
Connect USB Micro-B devices to your USB-C host, using this durable 1-meter cable
Connect your USB Type-C devices
Get ready for ultra-fast USB 3.1 Gen 2 data storage using your 2.5” SSD or HDD
Turn two 2.5" SATA SSDs or HDDs into high-performance storage with RAID - for USB-C and USB-A enabled devices
Get the faster speed of USB 3.1 Gen 2 in a lightweight and portable storage solution
Power a Serial ATA hard drive from a conventional LP4 power supply connection
We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)We are always ready to assist you with any questions you may have.
Live Chat (opens in new window)Before you install the device, make sure that your operating system is current (for example, the most recent service pack is installed).
Note: Windows usually saves the files to the Downloads folder that is associated with your user account (for example, C:\Users\your_name\Downloads).
Note: If the Run as Administrator option is not available, you might be attempting to run the installer from within the zipped file. Complete the instructions in step 2 to extract the files.
Your device should be ready to use.
If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.
The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
Windows 10 / 8
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows 7 / Vista
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
Windows XP
Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.
When you troubleshoot issues with a USB controller card, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
USB cables
USB devices
USB controller card
To test your setup components, try the following:
Use the USB cable, device, and controller card in another setup to see if the problem is with the components or the setup.
Use a different USB cable, device, and controller card in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the USB device and controller card, it is recommended that you do the following:
Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. Check to see if your device is listed under Universal Serial Bus controllers.
If you do not see the USB controller card listed in Device Manager please see this FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#pci-pcie-cannot-boot-os-or-detect-windows.
If the device is listed with an error, follow the instructions on the website to reinstall the drivers.
Some USB-C controller cards do not support the reversibility of the USB-C connector, which means that some cable and host controller combinations only receive USB 3.1 speeds in one orientation. To determine if this is the cause of your issue, unplug your USB-C cable and flip the cable upside down and plug it back into the USB controller card.
Although USB-C supports transfer speeds up to 10 Gbps, all of the devices in your setup must support USB 3.1 Gen 2 (10 Gbps) in order to transfer data at that speed. The maximum data transfer speed you will experience is the fastest transfer speed that the slowest device in your setup supports.
If your setup components support USB 3.1 but you are experiencing slower transfer speeds than you expected, consider the following:
To confirm the functionality of your USB host connection, its ports, and any other devices in your setup, refer to the information provided by the manufacturer.
Note: USB 3.1 is also known as USB 3.1 Gen 2 (10Gbps). Devices that support USB 3.1 should have the USB 3.1 symbol on them. If the USB 3.1 symbol does not appear on your USB source or device, refer to the information provided by the manufacturer to confirm whether the USB source or device support USB 3.1.
To confirm that Windows detects your expansion card, complete the following:
Your expansion card is listed according to the name of the chipset. To determine the name of the chipset of your expansion card, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.
USB 3.1 is the most recent version of the USB (Universal Serial Bus) standard for connecting computers and electronic devices. It is capable of data transfer speeds up to 10Gbps, and while it can use the USB-C connector type, it can also use a variety of other connector types. To achieve USB 3.1 transfer speeds, your USB host connection, cables, and device must all support USB 3.1. USB 3.1 is also known as USB 3.1 Gen 2 (10Gbps).
USB 3.0 is capable of data transfer speeds up to 5Gbps. USB 3.0 is also known as USB 3.1 Gen 1 (5Gbps).
USB 3.1 is backwards compatible with USB 3.0 and USB 2.0, except in the following scenarios:
For products related to this article, click here.
To transfer data at speeds of 10Gbps, you need to confirm that the following components in your setup support USB 3.1:
Note: USB 3.1 is also known as USB 3.1 Gen 2 (10Gbps). Devices that support USB 3.1 should have the USB 3.1 symbol on them. If the USB 3.1 symbol does not appear on your USB source or device, refer to the information provided by the manufacturer to confirm whether the USB source or device support USB 3.1.
USB-C is a type of USB connector that is capable of supporting the following:
If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.
Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers.
Check out our review guidelines.