Technical Support FAQs

How can I tell if my network device sees another network device?

One easy way of verifying that your network device can see another network device is to use the “ping” command. This command, entered in Command Prompt in Windows, or Terminal in Mac OS, can be used to send packets of information to an IP address and receive them back. This is done to make sure that the devices can communicate with each other.

For more information on how to ping another network device, refer to the following FAQ:

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