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How do I install my USB video adapter in Mac OSX 10.8.x - 10.12.x, or 10.14.x?

Note: Do not physically connect the USB video adapter to your computer until instructed to (Step 7).

  1. Download the latest drivers from the StarTech.com website (http://www.startech.com/Support). You can find the part number and product ID on the product’s packaging.

Note: Mac OS X will typically save the files to the Downloads folder that is associated with your user account (for example, hard_drive_name\Users\your_name\Downloads).

  1. Double-click the DisplayLink.zip file.
  2. Double-click the MAC OS folder.
  3. Double-click the appropriate folder for your operating system.
  4. Double-click the DisplayLink Installer 75598.dmg file.
  5. Follow the prompts to install the new drivers. Restart the computer when prompted.
  6. Once Mac OS X has restarted, connect the USB video adapter to your computer.

Note: Installation might take several seconds to complete. During the installation your display might flicker; this is normal. Once the installation has completed you will see your Macintosh desktop extended to the additional monitor.

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This FAQ applies to these products:
USB2DVI USB2DVIMM6 USB2DVIPRO USB2DVIPRO2 USB2HDMI USB2VGAMM6 USB2VGAPRO USB2VGAPRO2 USB32DPPRO USB32DVIPRO USB32HDDVII USB32VGAPRO USB32DP4K USB32HD4K USB32HDPRO
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