Product ID: CDP2DPW
This USB-C™ to DisplayPort adapter enables you to output DP video and audio from the USB Type-C™ port on your laptop or other device. The adapter works with USB-C devices that pass a DisplayPort (DP) video signal, such as your MacBook Pro, Chromebook™ or 2018 iPad Pro. This enables you to connect your DisplayPort display to your USB-C computer using a DisplayPort cable.
The adapter lets you harness the video capabilities that are built into your computer's USB Type-C connection, to deliver the astonishing quality of UHD to your 4K 60Hz display. This makes it easier for you to multitask while working on the most resource-demanding applications imaginable.
With this adapter, you can achieve an output resolution of up to 3840 x 2160p at 60Hz, which is perfect for performing high-resolution tasks such as viewing 4K video. Plus, the adapter is backward compatible with 1080p displays, which makes it a great accessory for home, office or other workspace applications.
With its all-white design, this USB-C video adapter is the perfect accessory for your MacBook with USB-C. The compact adapter is lightweight and easy to take with you in your laptop bag or carrying case, which is great for BYOD (Bring Your Own Device) applications at the office.
While the adapter looks great next to your Mac and HP ENVY, it also works with any USB-C computer that supports DisplayPort Alt Mode, such as your Dell® XPS or other Windows® laptop.
This adapter lets you utilize the versatile USB Type-C port on your portable device. USB Type-C is a reversible connector, so it doesn't matter which way you plug it in, the adapter will always work, saving you the hassle and embarrassment of adjusting your device when you're trying to deliver a presentation.
The CDP2DPW is backed by a 3-year StarTech.com warranty and free lifetime technical support.
|Warranty Information||Warranty||3 Years|
|Connector(s)||1 - Connector A||USB-C (24 pin) DisplayPort Alt Mode|
|1 - Connector B||DisplayPort (20 pin)|
|Environmental||Operating Temperature||0°C to 45°C (32°F to 113°F)|
|Storage Temperature||-10°C to 70°C (14°F to 158°F)|
|AV Output||DisplayPort - 1.2|
|Chipset ID||PERICOM - PI3DPX1203
NXP - PTN5100
|Packaging Information||Package Height||0.0 in [0.1 mm]|
|Package Length||8.9 in [22.5 cm]|
|Shipping (Package) Weight||1.0 oz [28.0 g]|
|Package Width||4.9 in [12.5 cm]|
|Performance||Audio Specifications||DisplayPort - 7.1 Channel Audio|
|Maximum Cable Distance To Display||6.6 ft [2 m]|
|Maximum Digital Resolutions||3840 x 2160 (Ultra HD 4K) @30hz|
1280x720 (High-definition 720p)
1920x1080 (High-definition 1080p)
3820 X 2160 @60Hz
3840 x 2160 (Ultra HD 4K) @60hz
|Wide Screen Supported||Yes|
|Cable Length||5.5 in [14 cm]|
|Product Length||7.3 in [18.5 cm]|
|Product Width||1.4 in [35.0 mm]|
|Product Height||0.4 in [10.0 mm]|
|Weight of Product||0.8 oz [22.0 g]|
|What's in the Box||1 - Included in Package||USB-C to DisplayPort adapter|
This device is plug and play. It does not use any drivers, and does not require any setup tasks other than plugging in the source (for example, a computer) and the destination (for example, a monitor).
When you troubleshoot issues with a USB video adapter, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:
USB video adapter
To test your setup components, try the following:
Use the video cables, video source, video destination, and USB video adapter in another setup to see if the problem is with the components or the setup.
Use a different video cable, video source, video destination, and USB video adapter in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
Test each cable individually.
Use short cables when you are testing.
When you test the video cables, video source, video destination, and USB video adapter, it is recommended that you do the following:
Check Device Manager under Display adapters, Universal Serial Bus controllers, or USB Display adapters. To do this, press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.
If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.
If the device is listed with an error, reinstall the drivers following the instructions on the website.
Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.
Check to see if the monitor is being detected by Windows.
To check to see if Windows is detecting the monitor using a computer that is running a version of Windows XP, do the following:
To check to see if Windows is detecting the monitor using a computer that is running a version of Windows Vista, Windows 7, or Windows 8, do the following:
The error “Out of Range” normally means that the resolution being output by the computer is not compatible with the display. Try lowering the resolution to see if that helps resolve the issue. You may need to connect another monitor or restart the computer or source to accomplish this.
To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution and refresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to set the monitor to work at 30Hz.
To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.1. For more information about how to change your monitor settings, refer to the website of the manufacturer of your monitor.
To output 4K to a DisplayPort display at 60Hz your monitor must support the resolution and refresh rate. If your monitor supports 4K at 60Hz (DP1.2 or higher) you may also need to set the monitor to work at 60Hz.
To resolve this issue, use the buttons on your monitor to change the DisplayPort settings to DP1.2. For more information about changing your monitor settings, refer to the website of the manufacturer of your monitor.
To arrange extended displays on Windows 10, complete the following.
To arrange extended displays on macOS, complete the following.
USB-C is a type of USB connector that is capable of supporting the following:
If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.
Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers.
This USB-C device requires that all of the following components support alternate modes:
If your host device includes a Thunderbolt™ 3 connection, this USB-C device will work with your host device.
For more information about the modes that your setup components support, refer to the information provided by the manufacturers.
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