StarTech.com

USB-C Multiport Adapter for Laptops - 4K HDMI or VGA - GbE - USB 3.0 - White and Silver

Turn a laptop into a compact workstation wherever you work or go, adding 4K video, Gigabit Ethernet, and a USB 3.0 port through USB Type-C™ (5Gbps)

Product ID: DKT30CHVW

  • Expand the connectivity of your MacBook Pro, Chromebook, Dell XPS, or other USB-C enabled laptop
  • 4-in-1 multiport adapter provides 4K Ultra HD (3840 x 2160p) HDMI or VGA video output, a USB 3.0 port, and a Gigabit Ethernet port
  • Sleek, compact and durable housing for portability, with attractive white and silver finish
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  • One additional USB 3.0 Type-A port lets you connect your existing USB devices (backward compatible with USB 2.0 and 1.x devices)
  • Thunderbolt 3 port compatible
  • Gigabit Ethernet RJ45 port supports Wake-on-LAN (WOL), jumbo frames, VLAN tagging, and Energy-Efficient Ethernet
  • Easy setup with native support in most Windows® and Mac operating systems (also works with Google Chrome OS™)
€ 111,99 EUR exc VAT
€ 136,63 EUR inc VAT

Overview

Expand the connectivity of your USB-C™ enabled laptop. This USB-C multiport adapter lets you turn your laptop into a powerful workstation, virtually anywhere you go, eliminating the hassle of carrying and connecting many different port adapters. This 4-in-1 adapter lets you add 4K Ultra HD HDMI® or VGA video output, one USB 3.0 Type-A port, and one Gigabit Ethernet port through your laptop’s USB-C port.

It’s the perfect travel accessory for your MacBook Pro, Chromebook™, Dell XPS, or other USB Type-C™ equipped laptop, giving you the most common video outputs plus other essential added port options. It features a sleek white and silver design that looks great next to your laptop, and it’s also Thunderbolt™ 3 port compatible.

Create a powerful workstation with 4K video output

The multiport adapter enhances the connectivity of your port-limited laptop, giving you the ability to connect to multiple devices simultaneously. When coupled with your laptop display, this versatile USB-C multiport adapter makes it easy to create a powerful workstation.

The USB-C multiport adapter provides HDMI (with audio) and VGA ports, so you can easily connect a 4K HDMI or a standard-definition VGA monitor. Connect a high-resolution monitor to deliver engaging presentations in boardrooms, classrooms, and conference rooms. Use an HDMI port-equipped television in a hotel room as an external display when traveling. The option of VGA video output means you can connect easily to legacy VGA projection systems or monitors when you need to.

Get reliable network connectivity

The Gigabit Ethernet port ensures reliable wired network access, ideal for areas with limited Wi-Fi availability.

Designed for easy portability

This compact multiport adapter is USB-powered, so there's no need to carry a separate power adapter with you. It provides both HDMI and VGA video output, giving you the flexibility to adapt to newer and older boardroom setups as needed. The adapter also features a built-in USB-C cable and gives you network connectivity and a USB Type-A connection for optimum versatility as you travel.

The DKT30CHVW is backed by a StarTech.com 3-year warranty and free lifetime technical support.

Notes: 

  • For MacBook host systems using macOS 10.12, version 10.12.6 or later is required to support this product.

  • Your USB-C equipped host laptop must support video (DP alt mode) to work with this adapter. The adapter does not support USB Power Delivery.

Applications

The portable adapter, in silver and white, is the perfect accessory for your MacBook Pro, Chromebook or other USB-C laptop, adding 4K video, VGA, GbE and one USB 3.0 Type-A port

Connect your laptop to a projector and enjoy multimedia content at home, or display engaging presentations in boardrooms and classrooms

Use an HDMI port-equipped television in a hotel room as an external display when traveling

Integrate the compact adapter into small workspaces in offices and home offices

Technical Specifications

Warranty Information
Warranty 3 Years
Hardware
4K Support Yes
Bus Type USB-C
Chipset ID Cypress - CYPD2122
Cypress - CYUSB3314
STMicroelectronics - STDP2650
Chrontel - CH7517
ASIX - AX88179
Displays Supported 1
Fast-Charge Port(s) No
Industry Standards IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Performance
Audio Specifications HDMI output - 7.1 surround sound
Auto MDIX Yes
Compatible Networks 10/100/1000 Mbps
Full Duplex Support Yes
Maximum Analog Resolutions 2048 x 1280p - 30Hz (VGA)
Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Maximum Digital Resolutions 3840 x 2160p - 30Hz (HDMI)
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Connector(s)
Connector Type(s) 1 - USB Type-C (24 pin) USB 3.0 Male
1 - HDMI (19 pin) Female
1 - VGA (15 pin, High Density D-Sub) Female
1 - RJ-45 Female
1 - USB Type-A (9 pin) USB 3.0 Female
Software
OS Compatibility Windows® 7, 8, 8.1, 10
Mac OS 10.10 to 10.13
(10.12 will require version 10.12.6 or later)
Chrome OS™
Special Notes / Requirements
Note For MacBook host systems using macOS 10.12, version 10.12.6 or later is required to support this product.
Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your laptop USB-C port supports DP alt mode.
Only one video output port can be used at the same time (HDMI or VGA). If two displays are connected, the HDMI port takes priority.
A 4K-capable display is required to achieve 4K x 2K resolution (4K is also known as 4K x 2K).
USB 3.0 is also known as USB 3.1 Gen 1; this connectivity standard offers speeds up to 5Gbps.
System and Cable Requirements Host laptop with an available USB-C port (to ensure full functionality, the laptop's USB-C port must support DP alt mode).
Power
Power Source USB-Powered
Environmental
Humidity 5~95% RH (Non-condensing)
Operating Temperature 5°C to 35°C (41°F to 95°F)
Storage Temperature -40°C to 70°C (-40°F to 158°F)
Physical Characteristics
Cable Length 105 mm [4.1 in]
Color White & Silver
Enclosure Type Plastic
Product Height 17 mm [0.7 in]
Product Length 114 mm [4.5 in]
Product Weight 72 g [2.5 oz]
Product Width 54 mm [2.1 in]
Packaging Information
Shipping (Package) Weight 152 g [5.4 oz]
What's in the Box
Included in Package 1 - USB-C multiport adapter for laptops
1 - instruction manual

Compatibility

View full OS compatibility
Windows® 7, 8, 8.1, 10
Mac OS 10.10 to 10.13
(10.12 will require version 10.12.6 or later)
Chrome OS™

Certifications

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Accessories

Product Support

Frequently Asked Questions

Before You Buy

No, you cannot use this docking station to charge a connected laptop computer.

To see a list of laptop docking stations that can charge a connected laptop, refer to the following FAQ: https://www.startech.com/faq/laptop-docking-stations-will-charge-laptop.

USB-C is a type of USB connector that is capable of supporting the following:

  • Data transfer speeds up to 10Gbps, if you use USB 3.1.
  • Bi-directional power delivery up to 100W, if both the USB host connection and the device support it.
  • Alternate modes, which deliver different types of data at different speeds. For example, DisplayPort Alternate Mode (DP Alt Mode).

If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers. 

This USB-C device requires that all of the following components support alternate modes:

  • The USB-C host connection (for example, a computer and its port)
  • The USB-C cable
  • The USB-C device (for example, a hard drive docking station)

If your host device includes a Thunderbolt™ 3 connection, this USB-C device will work with your host device.

For more information about the modes that your setup components support, refer to the information provided by the manufacturers.

This USB-C device requires that all of the following components support DisplayPort Alternate Mode:

  • The USB-C host connection (for example, a computer and its port).
  • The USB-C cable.
  • The USB-C device (for example, a hard drive docking station).

To check how much power this device requires, visit the product page, and look on the Technical Specifications tab.

For more information about the modes that your setup components support, refer to the information provided by the manufacturers.

How to

To confirm that Windows detects your USB device, complete the following:

  1. Press the Windows key+R, type devmgmt.msc, and press Enter.
  2. In Device Manager, under the appropriate heading, confirm that your expansion card is listed and that there isn't an exclamation mark next to it.  For example, a USB controller card would be under Universal Serial Bus controllers.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

To confirm that the Mac OS detects your USB device, complete the following:

  1. Click the Apple icon.
  2. Click About This Mac.
  3. Click More Info or System Report.
  4. Under the appropriate heading, confirm that your USB device is listed and that there isn't an error. For example, a network card would be under Ethernet Cards.

You may need to refresh the System Information page after you plug in your device.  To do so, press Command R with the System Information page open.

Your USB device is listed according to the name of the chipset. To determine the name of the chipset of your USB device, navigate to www.StarTech.com and look on the Technical Specifications tab for your product.

Troubleshooting

If the display connected through your USB display adapter does not wake up after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.

Windows 8 / 10

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB display adapter after applying these settings to re-establish the connection.

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • Video cables

  • Video source

  • Video destination

  • Laptop Docking Station

  • USB peripherals

  • Ethernet Connection

To test your setup components, try the following:

  • Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup.

  • Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following:

  1. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager.

  2. If you do not see the USB video adapter in Device Manager, refer to the following FAQ: https://www.startech.com/support/faqs/technical-support?topic=expansion-cards#usb-cannot-detect-windows.

  3. If the device is listed with an error, reinstall the drivers following the instructions on the website.

  4. Check to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.

  5. Check to see if the monitor is being detected by Windows.

For more information about testing the USB peripherals and the laptop docking station, visit www.startech.com/faq/usb_hubs_general_troubleshooting.

When you test Ethernet and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/network_adapters_general_troubleshooting.

When you test sound and the laptop docking station, refer to the following FAQ: http://www.startech.com/faq/sound_cards_general_troubleshooting.