StarTech.com

3-Port USB-C Hub with Gigabit Ethernet - USB-C to 3x USB-A - USB 3.0 Hub - White

Turn a USB Type-C port on your laptop into three USB Type-A ports (5Gbps) and one GbE port

Product ID: HB30C3A1GEA

  • Expand your laptop or MacBook connectivity through USB-C by adding three USB-A ports (5Gbps) and a GbE RJ45 port
  • Compact, lightweight housing with a small-footprint design for travel or desktop placement
  • USB bus-powered and features a built-in USB Type-C cable, so you can carry the hub with you anywhere
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  • Integrated cable features a small and reversible USB-C connector, and it’s Thunderbolt 3 data port compatible
  • Multi-platform compatible, with native support in most operating systems including Windows® 10, macOS Sierra (10.12), and Chrome OS™
  • Backward compatibility lets you save money by connecting your existing USB 2.0 and 1.x devices
  • Offers plug-and-play installation, and supports hot-swapping or hot-plugging
  • Supports Wake-On-LAN, Energy-Efficient Ethernet, jumbo frames, full-duplex flow control, VLAN tagging, and layer 2 priority encoding
$1,285.27 MXN inc VAT

Overview

Here’s a must-have accessory for your USB-C™ equipped MacBook Pro, Chromebook™ or laptop. This USB 3.0 hub merges your USB peripheral and RJ45 network connections into a single combination hub. It gives you two vital connection types, with Ethernet and USB Type-A, which are often missing from modern laptops.

Easily connect to your network and peripherals through USB-C

This 3-port USB hub features an easy-to-use USB-C connector. USB Type-C connectors are easier to insert than past generations. They're small and reversible, and you can connect the plug with either side facing up.

Merges two vital port types into one stylish hub

If your MacBook or laptop is missing the ports you need, this hub can help. USB 3.0 is also known as USB 3.1 Gen 1. The versatile USB 3.0 hub gives you access to not only your USB peripheral devices but also a wired internet connection. It offers a Gigabit Ethernet port, so you can connect to a network in locations where Wi-Fi® is unreliable or unavailable.

The stylish USB hub features an attractive white finish.

Rugged, portable, and bus powered

The hub features a rugged yet lightweight housing, so there’s no need to sacrifice dependability for portability. Its USB-powered design means you don’t need to carry a separate power adapter, so you can tuck the USB 3.0 hub neatly into your travel bag.

This hub is perfect for travel, and it takes up minimal space on a desk, so you can use it in hot-desk or BYOD (Bring Your Own Device) environments.

Built-in cable eliminates aggravation

The hub’s built-in USB-C cable makes connections easy, and you don’t need to carry a separate cable to attach the hub to your laptop.

The HB30C3A1GEA is backed by a StarTech.com 2-year warranty and free lifetime technical support.

Applications

Take advantage of USB-C by using the hub to connect to both a network and USB peripherals to your USB-C equipped laptop

Upgrade the connection capabilities of your MacBook Pro

Carry the hub with you while you're traveling, and connect your USB devices wherever you go

Ideal for desktop, laptop, Ultrabook™, Chromebook, and MacBook users who don’t have enough USB 3.0 ports available

Add wired internet connectivity to your laptop in settings where Wi-Fi isn’t available

Technical Specifications

Warranty Information
Warranty 2 Years
Hardware
Bus Type USB 3.0
Chipset ID VIA/VLI - VL812
Realtek - RTL8153
Fast-Charge Port(s) No
Industry Standards IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
IEEE 802.3az Energy-Efficient Ethernet, IEEE 802.3x Flow Control, 802.1q VLAN Tagging, 802.1p Layer 2 Priority Encoding
USB 3.0 - Backward compatible with USB 2.0 and 1.1
Interface USB 3.0
RJ45 (Gigabit Ethernet)
Ports 3
USB-C Device Port(s) No
USB-C Host Connection Yes
Performance
Auto MDIX Yes
Auto-Negotiation Yes
Compatible Networks 10/100/1000 Mbps
Flow Control Full duplex flow control
Full Duplex Support Yes
Jumbo Frame Support 9K max.
Maximum Data Transfer Rate 5 Gbps (USB 3.0)
2 Gbps (Ethernet; Full-Duplex)
Type and Rate USB 3.0 - 5 Gbit/s
UASP Support Yes
Connector(s)
Connector Type(s) 3 - USB Type-A (9 pin) USB 3.0 Female
1 - RJ-45 Female
1 - USB Type-C (24 pin) USB 3.0 Male
Software
OS Compatibility Windows® 7, 8, 8.1, 10
Mac OS X® 10.11 to 10.13 VLAN tagging is currently not supported in Mac OS
Linux Kernel 4.11.x LTS Versions only
Special Notes / Requirements
Note The hub does not support DisplayPort alt mode, or USB Power Delivery
System and Cable Requirements Available USB Type-C port - USB 3.0 (5Gbps)
Power
Power Source USB-Powered
Environmental
Humidity 5~90% RH (Non-condensing)
Operating Temperature 0°C to 45°C (32°F to 113°F)
Storage Temperature -10°C to 70°C (14°F to 158°F)
Physical Characteristics
Cable Length 5.5 in [140 mm]
Color White
Enclosure Type Plastic
Product Height 0.6 in [15 mm]
Product Length 3.1 in [78 mm]
Product Weight 1.3 oz [36 g]
Product Width 1.6 in [41 mm]
Packaging Information
Shipping (Package) Weight 3.6 oz [102 g]
What's in the Box
Included in Package 1 - USB 3.0 hub

Compatibility

View full OS compatibility
Windows® 7, 8, 8.1, 10
Mac OS X® 10.11 to 10.13 VLAN tagging is currently not supported in Mac OS
Linux Kernel 4.11.x LTS Versions only

Certifications

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Accessories

Product Support

Drivers & Downloads

Driver(s):
Data Sheet(s)

Frequently Asked Questions

Before You Buy

It is possible to use some USB hubs without a power supply, however, doing so may prevent the USB hub or certain high-power USB peripherals from operating.  It is always recommended to use an included power supply with a USB hub when possible.

When a power adapter is not used on a hub that comes with a power adapter, power is drawn from the USB port on the computer and then divided between the ports on the hub. This reduces the power delivery to individual ports and high-powered USB peripherals, such as external hard drives, may not start.

On USB hubs that can use a power adapter, more power can be supplied to USB ports than what is possible with a single USB port.

If your USB peripherals require power adapters, they probably do not require power from the USB port and can be used on a USB hub without a power adapter. With USB peripherals that use power adapters, the USB ports on the hub are only used for data transfer and do not draw power from the hub.

USB peripherals that require low power (for example, keyboards and mice) can be used on hubs without a power adapter, in conjunction with other low-power USB peripherals. In this case, power is drawn from the computer's USB port, as described above.

USB-C is a type of USB connector that is capable of supporting the following:

  • Data transfer speeds up to 10Gbps, if you use USB 3.1.
  • Bi-directional power delivery up to 100W, if both the USB host connection and the device support it.
  • Alternate modes, which deliver different types of data at different speeds. For example, DisplayPort Alternate Mode (DP Alt Mode).

If using Thunderbolt 3 over USB-C, the connection is capable of additional features. For example, Thunderbolt 3 is capable of 40Gbps of total bandwidth. For more information, refer to the following FAQ: https://www.startech.com/faq/thunderbolt-3-port-capabilities.

Not all USB-C ports or devices are capable of supporting all of the features listed above, or all of the features at the maximum capabilities. If you require a specific USB-C feature, your USB host connection, cables, and device must all support the feature that you require. For more information about whether your components support specific USB-C features, refer to the information provided by the manufacturers. 

How to

StarTech.com does not support a Preboot Execution Environment (PXE) as this requires third-party software. However, our devices can be used as long as the following conditions are met:

  1. The BIOS must support PXE.
  2. The BIOS must see the card.
  3. The environment must have drivers for the chipset used in the card.
  4. If using a USB networking card, the environment must have support for USB devices as well.

Troubleshooting

Sometimes an on-board network interface card (NIC) conflicts with a new NIC.  In these cases it is best to disable the on-board NIC.

The best way to disable your on-board NIC is to go into your BIOS and disable it there if possible.  To do this, consult your motherboard manual.

You can also disable any NIC in Windows.  Here is how you do this:

First click Start, or, in Windows 10 and 8, hold down the Windows key and press X.  Then click Control Panel.

Windows 10

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows 8

  1. Click Network and Sharing Center.
  2. On the left, click Change adapter settings.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows 7

  1. Click Network and Internet.
  2. Click Network and Sharing Center.
  3. On the left, click Change adapter settings.
  4. Right-click the NIC that you would like to disable and select Disable.

Windows Vista

  1. Click Network and Sharing Center.
  2. On the left, click Manage network connections.
  3. Right-click the NIC that you would like to disable and select Disable.

Windows XP

  1. Click Network Connections.
  2. Right-click the NIC that you would like to disable and select Disable.

If you are experiencing speed or connectivity issues, it is best to set a specific speed at half or full duplex in your settings.  You can set your network adapter to perform at a certain speed, but the device that the adapter is connected to (whether it is a router, switch, or computer) must also be able to perform at the same speed.

Note: You must log in as the local administrator before you continue.

To open Device Manager:

  • Press Windows key + R.
  • Type devmgmt.msc.
  • Click OK.
  1. Open the Networking adapters section.
  2. Right-click the network adapter that you want to change and select Properties.
  3. Click the Advanced tab.
  4. Scroll down to Speed & Duplex. By default, it is set to Auto-Negotiate. Select any of the speeds that you see in the list.
  5. Click OK and restart your computer.

When you troubleshoot issues with a USB hub, there are some quick tests that you can complete to rule out potential problems. You can test to make sure that the following components are working correctly and are not the source of the issue:

  • USB A-to-B cable

  • Computer USB port

  • USB peripheral(s)

To test your setup components, try the following:

  • Use the USB cable and USB peripheral(s) in another setup to see if the problem is with the components or the setup.

  • Use a different USB cable, USB port, and USB peripheral in your setup to see if the problem persists. Ideally, you should test a component that you know works in another setup.

When you test your cables, it is recommended that you do the following:

  • Test each cable individually.

  • Use short cables when you are testing.

When you test the hub, make sure that you do the following:

  • If a power adapter is included, provide power to the USB hub.

  • Attach a USB peripheral. The USB hub will not appear in any hardware listings on your system, but USB devices do appear when they are connected.

  • Install the drivers for the USB peripheral.

  • Install the latest drivers for the USB controller and motherboard chipset.

Note: No drivers or software are required for the USB hub to work with your operating system. The USB hub works independently of software and works with any operating system.

When testing your USB peripherals, make sure that you do the following:

  • If required, attach external power.

  • Confirm that the peripheral works on a standard USB port.

If the USB peripheral(s) can be detected on a standard USB port and not on the hub, do the following:

  • Use a new USB A-to-B cable.

  • Test your setup using basic USB peripherals, such as a keyboard or mouse.

  • Test using another USB port.

If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power. 

The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening.
 

Windows 10 / 8

  1. On your keyboard, press the Windows key + X and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows 7 / Vista

  1. Click the Start button and select Control Panel.
  2. Click Hardware and Sound, then click Power Options.
  3. Click Change plan settings for the plan you want to change.
  4. Click Change advanced power settings.
  5. Click the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled.
  6. Click OK to apply the setting.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.

Windows XP

  1. On your desktop, right-click the My Computer icon and select Properties.
  2. Click the Device Manager tab.
  3. Expand Universal Serial Bus controllers by clicking the arrow to the left of it.
  4. Right-click the first USB Root Hub device and select Properties.
  5. Click the Power Management tab.
  6. Clear the box next to Allow the computer to turn off this device to save power.
  7. Click OK to apply the setting.
  8. Repeat steps 4-7 for any remaining devices in the Universal Serial Bus Controllers section with “Root Hub” in the name.

Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.