Customer Support FAQs

How do I pay my account balance if I am on net terms?

StarTech.com sends daily email or mail invoices to all of the resellers that are set up on net terms. In order to pay your net account, you must send a payment by a wire transfer or a cheque with the amount invoiced within a certain amount of time based on the net terms agreement.

Note: If a net terms account is not paid on time, orders placed may be held until the account is paid down.

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