Customer Support FAQs

How long is my product covered under warranty?

All StarTech.com products come with warranties, but different products have different warranty periods. To view the warranty period on a product, complete the following:

  1. On the StarTech.com homepage, in the Product Search field, enter a product ID and click Search.
  2. In the search results, click the product that you want to view the warranty period for.
  3. On the product page, click the Technical Specifications tab.
  4. The warranty period is listed under Warranty Information.

The StarTech.com warranty extends to the original purchaser for the defined warranty period, starting from the date of the original purchase. If no proof of purchase (for example, receipt or invoice of purchase) can be presented upon request, StarTech.com cannot be held responsible for warranty service.

Back to top